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Delayed Hits
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berniez40 Original Post: Jun 02 '08,  10:54 am           
Reviews written: 487
Member since: Mar 15 '03
Post: 188247
Delayed Hits

W/the end of May comes the inevitable salivating in anticiapation of my IS and 10-4-20 bonus, however,.....is there a chance that the hits can be straightened out? Most of my May reviews show the page count as say-26, but if you go to the review and see the ratings themselves it will actually have say 40 ratings by members. Is it possible that these will be cleaned up and addd back in before the IS and MPA etc are announced for May?
   
jps246 Posted: Jun 02 '08,  12:14 pm (Updated: Jun 02 '08,  12:20 pm)           
Reviews written: 819
Member since: Jan 25 '01
moderator in Outdoor Gear, Sporting Goods
Post: 188255
don't hold your breath

Quote: berniez40
Is it possible that these will be cleaned up and addd back in before the IS and MPA etc are announced for May?

I doubt it...

This is what Almar said earlier...

I'll be as candid as I can in answering these questions with the knowledge I have now:

1) Is this is going to be a permanent problem (aka, are the currently dead categories dead forever);

I'm told no. In fact, when the catalog fixes go out, this should fix a lot of the problems. For the "dead forever" ones, I believe we're looking into ways to at least salvage the review and give you the ability to move it (better than the way it works now) if the product no longer exists.

2) If it's not a permanent problem, when will it be fixed?; and

The engineers are working on this right now (and trying to solve the issue of the greyed out reviews) and a bunch of other stuff including missing hits.

3) If it can be fixed, will the hits that are currently occuring but not registering going to be credited back? Will there be any IS credit and will the future, properly credited hits earn IS?

I hate to say it, but I don't think we'll be able credit back the missing hits (hopefully I'm wrong but I doubt it on this one). But if we're able to fix the missing hits, then yes, I think it's safe to assume you'll be properly credited for hits moving forward from the period it's fixed.


Please keep in mind that the answers might change depending on what they discover to be the root of the issues. As with the greyed out reviews, it turns out there was more than one cause to that but what you saw as a result was the same. Hopefully that isn't the case for everything mentioned but unfortunately it's not that straightforward (from what I'm told).

-Almar

That is in the Status of Things pinned thread and it originally came from the Why Is Everyone Freaking Out Thread that is still active.

Jeff
   
nc10 Posted: Jun 02 '08,  3:15 pm (Updated: Jun 02 '08,  3:18 pm)           
Reviews written: 252
Member since: Dec 01 '00
Post: 188273
RE: Delayed Hits

Quote: berniez40
W/the end of May comes the inevitable salivating in anticiapation of my IS and 10-4-20 bonus, however,.....is there a chance that the hits can be straightened out?
What I'm hearing is there could be a fix implemented hopefully by the end of June that will resume hit counts, going forward at least. I've got my fingers crossed for that at least. I haven't heard anything new on the chances for something that restores lost hits up to that point, other than what was quoted from Almar above.
   
berniez40 Posted: Jun 03 '08,  8:40 am           
Reviews written: 487
Member since: Mar 15 '03
Post: 188357
RE: Delayed Hits

Thanks for your insights guys...it is appreciated.
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