Last year I purchased a JVC (model: GR-D72U) digital video camera...I mainly got it so I could edit what I filmed on my computer (which is a Sony 2003). The problem is, is that I CANNOT get the "filmage" (whatever you call the moving recorded part) on the computer! I can download the pictures I take with it (which are stored on the memory stick) to the computer, but not the filmage. When I set the camera to the setting of downloading the filmage part, the computer says that there was an error in the connection, and I cannot access my camera on the computer (as in besides the error notice the computer won't acknowledge it). I've tried using different USB cords, but that doesn't work either. I have loaded my camera's software, and everything. But it just won't work. Is there something wrong with my camera, or am I missing something?

What software are you using to capture usb video? Have you tried to transfer the DV files directly to your PC using a firewire (ilink) connection?

I have not tried using a firewire, what exactly are they?

Firewire is a type of communication port on a PC, sorta like USB, serial, etc. Its your best option for transferring digital video from a minidv camcorder to a PC.

It might be called ieee 1394 or ilink in your manual.

With a firewire port you can "transfer" digital video from dv tape to your hard drive. Takes hundreds of megabytes of space or more, though.

Not familiar with your camcorder, but With USB, I think you are "capturing" the video and audio, rather than transferring it, which is more difficult for your PC to handle. At any rate, I've found the software you are using can be a factor. Do you have any other video capture software you can try?

another really cool thing about firewire is that it is 2 way connection

How do I transfer instead of capture? And what's the difference? (I'm sorry...I guess I know even less than I thought)

And I'm going to try using a firewire...thank you for the help on that!

By software, do you mean the program I use to edit the video?

If so, I have few different ones besides the one that came with my camera.

Does your PC have a firewire port?

What software are you using to transfer the video from your camcorder to your PC?

Yes, my PC has a firewire port.

I have tried using several different softwares to transfer the videos...the one my camera came with, two that are on my computer (Windows Movie Maker and Movie Shaker) and also I have gone to things like My Computer to look for it(but each of those do not even acknowledge that there is a video cam hooked up).

A little word bubble thing pops up on the bottom right of the screen (from the taskbar)and reports the error.

I got a firewire and now everything is working great!

Thank you SO MUCH for your help!!!

props to the nc10 for the hella follow up

Hi:

I have had the same problem with mine. Have you gotten any feedback that will help or solve the problem.

Thanks, mike

All you have to do is buy a firewire, and then it works fine. (here's a picture of one: http://www.poirrier.be/cours/struct-ordi/ports/firewire-2-connecteurs.jpg) Some of them are two way, meaning that the plug on both ends is the same. But the one I got is not two way, and I had to plug it into the back of my computer, but it works great. They shouldn't cost very much money, and they probably will come in handy for more than just your camera.

Hope that helps! (-=

I've looked all over the net and tried all the solutions, spent many many hours messing around wtih this problem. The only solution I found, and easiest, was to buy a $18 firewire card that has the TI chipset. The TI chipset is a must - my old firewire card that came with my new DELL didn't have a TI chipset. I put the new card in and immediately was able to see the video in Windows Movie Maker and in Sonic.

I was able, using Sonic, to get the video from camera to show sometimes, by putting the camera in record mode, which shows video ok, then switching to play mode. But that didn't always work, and never worked with WMMaker.

I have recently bought the JVC GR-D370 video camera which worked fine until I tried to connect it to my PC. The computer dose not recognize it at all. I do have a firewire connection on my PC and have used three separate video cameras through it before and there has never been a problem.
After speaking to someone at JVC help line they suggested it was probably a missing firewire driver and suggested trying the same camera through another computer. I tried this through my brothers Mac firewire import which doesn’t recognize it either.
Are there any drivers I can download for my PC to help it recognize the camera or is it just a faulty camera? Any help you could offer would be much appreciated.

Thanks

Hello Friends,
I too have the same problem with JVC GR-D370 miniDV. Please let me know, if i need to install any other software, otherthan the one that comes with the camcorder.

I own a JVC video camera (model:GR-DV4000EK) but I have lost the users manual and really want to transfer the videos onto my computer. Does anyone know how I can come about doing this?

All,

If anyone is needing a TI chipset firewire card to get
their JVC camcorder working, I have a few extra cards
that I could let go for CHEAP.

Email jcjodoin (at) yahoo.com and let me know.

BTW, the TI chipset definitely fixed the issue with
connection under windows XP with my JVC.

Works like a champ now.

FYI.

jeffrey