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quality of online bath product retailers
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amgdjp Original Post: Nov 04 '07,  7:21 pm           Reply
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Member since: Nov 4, 2007

Post: 158274
quality of online bath product retailers

Hi Everyone,

I'm new to the forum and am really hoping to find a good answer to this question! I'm in the midst of a moderate sized home addition which includes a bathroom redo. Our builder expects us to order our bath products (sinks, faucets, tub, etc) from a local bath supply store at full retail. I am finding that I can search for these exact products on ebay or other online realtors for almost half the price. Is there a hidden difference in quality of these items, even if the model numbers are exactly the same? Who can explain the huge price difference between a kohler sink on ebay and the same sink on the kohler website? Any advice would be so, so greatly appreciated. Thanks.

     
pvreditor Posted: Nov 05 '07,  12:32 pm           Reply
Reviews written: 427
Member since: May 31, 2002

moderator in Musical Equipment, Home & Garden, Cars
Post: 158363
RE: quality of online bath product retailers

Quote: amgdjp
Hi Everyone,

I'm new to the forum and am really hoping to find a good answer to this question! I'm in the midst of a moderate sized home addition which includes a bathroom redo. Our builder expects us to order our bath products (sinks, faucets, tub, etc) from a local bath supply store at full retail. I am finding that I can search for these exact products on ebay or other online realtors for almost half the price. Is there a hidden difference in quality of these items, even if the model numbers are exactly the same? Who can explain the huge price difference between a kohler sink on ebay and the same sink on the kohler website? Any advice would be so, so greatly appreciated. Thanks.

In my experience, the same make and model are the same product. In other words, the sink you get at the bath store and on eBay are the same, if they are the same make and model. Of course, watch out for someone doing a bait-and-switch... if the price is too good to be true, then be careful about spending your money.

The local store will almost always give you better service, which can be valuable if you ever need service. If you're one of the 90-percent who never need service, you are better off buying where it's cheaper. It will be the same product.

Good luck on the project!

--Bob
     
grapesquisher Posted: Mar 26 '08,  10:12 am           Reply
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Member since: Mar 26, 2008

Post: 177544
Re: quality of online products

My husband and I are in the midst of building our home and I have been buying a lot of items on line. I've found that knowing the return policy, reviewing the seller's rating (if on eBay) and immediately inspecting the item upon receipt is the best way to avoid any problems. Also, if warranties are important to you, you may need to go to a commercial site vs. EBay and spend a little more to get it.

I find it best to know what you want BEFORE you start shopping. So visit your local store and see what you like. You can get the model number for the product and google it for results. Another thought is that if you find the same product online for less, try asking your retailer if they would match the price. While there is no guarantee that it'll happen, it really doesn't hurt to ask. We've been extremely happy with our online shopping results, but are very aware that there are certain things we won't buy online, simply because of the service/warranties that we can get from a local retailer.

     
regrout-pro Posted: Mar 26 '08,  7:31 pm           Reply
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Member since: Mar 22, 2008

Post: 177609
RE: quality of online bath product retailers

The difference is that if there is a problem with the item good luck trying to get your money back. If you feel comfortable with the fack that if the item is perhaps broken during shipment that you will have to pay again out of pocket for something you could have taken to the local hardware store and returned.

George

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