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my Kenmore H3 front loading washer is leaking
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mshockey Original Post: Nov 18 '05,  4:28 pm           Reply
Reviews written: 0
Member since: Nov 18, 2005

Post: 34553
my Kenmore H3 front loading washer is leaking

my Kenmore front loading washer started to leak from somewhere inside the cabinet. The hoses are not leaking where they connect to the washer. A pillow that came apart in the washer seems to have started the problem- some of the stuffing got tangled and stuck under the door seal/gasket, but it was easy to remove. Unfortunately it is leaking fairly signifigantly even though nothing appears to be damaged. Any ideas? Geez, my old top loader was 22 years old and never needed servicing once in all that time, except of course when the motor died. I now have a $1000 washer less than 2 years old and it needs something already. I think that we need an appliance recall organization (similar to NHTSA for auto problems). Is there such a thing already in existence? If not, maybe we should think about starting one or pressuring our representatives to develop this. I've had to replace my stove, my 29 yr old refridgerator and my washer in the last 2 years. I paid for expensive replacements but they have been a disappointment for the most part. I should have just stuck with plain models- I have problems with every single one of my new appliances. If anyone out there wants to start something to help protect we appliance consumers, let me know- my email address is bigghockeyfan@aol.com. There is power in numbers.

     
pvreditor Posted: Nov 21 '05,  7:31 am           Reply
Reviews written: 427
Member since: May 31, 2002

moderator in Musical Equipment, Home & Garden, Cars
Post: 34720
RE: my Kenmore H3 front loading washer is leaking

Stuff can get into the pumps and clog them on many models of washers. Although water may still be pumped out of the washer, pillow material may be putting pressure on the pump fittings and causing leaks. That's my guess, anyway.

I'm afraid this is a case where you should call a repair man. The leaks probably aren't going to get better. When you find out what the problem is, let us know.

--Bob

     
pvreditor Posted: Nov 22 '05,  1:59 pm           Reply
Reviews written: 427
Member since: May 31, 2002

moderator in Musical Equipment, Home & Garden, Cars
Post: 34851
RE: my Kenmore H3 front loading washer is leaking

I read on the Internet that some washers have an internal drum that's made in two pieces. The drum is made in two halves, with flanges bolted together and sealed with a gasket. The gaskets on some washers can leak.

This may be what is happening in your case.

--Bob

     
stew18 Posted: May 11 '06,  8:10 am           Reply
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Member since: May 11, 2006

Post: 57003
RE: my Kenmore H3 front loading washer is leaking

Check the grey boot seal on the washer(the one just inside the door) as we just found out ours was shredded in many places and the holes were letting all that water out into our laundry room!!!

     
zebraonskis Posted: Jun 30 '07,  12:49 pm           Reply
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Member since: Jun 30, 2007

Post: 137274
RE: my Kenmore H3 front loading washer is leaking

My Kenmore H3 is doing the same thing, AGAIN. It is barely a year old and for the second time, we are having a problem with the gray seal. It keeps getting a whole in it towards the bottom and then it leaks. I am not happy with the Kenmore loader!!!!!

     
pyrola Posted: Jul 29 '07,  1:12 pm           Reply
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Member since: Jul 29, 2007

Post: 142767
RE: my Kenmore H3 front loading washer is leaking

Our Kenmore H3 has started the leak and found a chunk of the rubber gasket missing. Can we replace this on our own or must we pay sears a $120.00 service call?

     
hollythenurse Posted: Mar 18 '08,  11:20 pm           Reply
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Member since: Mar 18, 2008

Post: 176679
MY Kenmore H3 front loading washer leaking ALSO

I have had mine for about 2 years and it leaks like crazy, left front is where I seem to always find it. I have never had anything get caught in it, theres nothing under the grey seal and the hoses are clean. Its IRRITATINg and seems to me that Sears ABSOLUTELY has to know aboput this isse since all of us have had the same problems. One would think that they would step up to the plate and recall it.......Anyone let me know if you have had to pay for service call and they actually tell you what caused the problem! Mas as hell because I paid a fortune for these!

     
vickiet_123 Posted: Apr 16 '08,  4:43 pm           Reply
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Member since: Apr 16, 2008

Post: 180989
leaking machine

Our HE2 machine also leaks. It's the door seal (bellow). I opened the door when it began leaking and discovered the seal had huge chunks of it missing. Good luck getting a replacement. I've been trying to get one from Sears and every other appliance store I can locate for over a month now.

     
yorkmak Posted: Nov 04 '08,  12:28 pm           Reply
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Member since: Nov 4, 2008

Post: 207758
RE: my Kenmore H3 front loading washer is leaking

I don't know how to replace the door seal for front load kenmore Elite washer?

Let me know please.

Thank so much.

York

     
packerfan53 Posted: Nov 08 '08,  8:15 am           Reply
Reviews written: 1
Member since: Mar 9, 2007

Post: 208200
RE: my Kenmore H3 front loading washer is leaking

Instructions for replacing door seal (bellows)
http://fixitnow.com/wp/2007/09/10/how-to-replace-the-door-bellows-on-a-kenmore-front-loading-washer/

     
b401 Posted: Nov 15 '08,  6:48 am           Reply
Reviews written: 0
Member since: Nov 15, 2008

Post: 209254
RE: MY Kenmore H3 front loading washer leaking ALSO

I have a HE5T, same rubber seal issue, Sears is coming out today for the second time. The unit was new in February 2008.

The first time we believe a jeans pants leg had gotten in there, first my wife was mad since they pants were brand new and they got shredded second it tore a hole in the seal. The small pieces of silicone (I believe) are very hard to ever get removed totally even after multiple cleanings.

We zip up all zipper sweatshirts and turn them inside out since this we are told is usually they reason for problems. We always clean the unit as the manual describes.

I agree, a bad design or a part that is made of the wrong and too thin of material. I tried to get somewhere with Sears as far as a recall and just got the transfer from department to department. I would guess if everyone cleaned their units per the manual they would look under this seal and find they have holes or tears also and the problem would be that much more for Sears.

We had a 20+ old top loader and it was 10 times better, this front loader is a nice machine but due to this one part, it is making me question Kenmore all together, we have all Kenmore products and I am sad to say if they do not correct this issue I will not purchase one again.

     
dawn3456 Posted: Feb 03 '09,  8:05 pm           Reply
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Member since: Feb 3, 2009

Post: 217190
Beware Kenmore HE2 front load washer

Purchased this set from Sears as it was recommended specifically for second floor laundry. Prior to that had a Kenmore top loader about 15 years old and work fine but was worried about it leaking one day so we decided to go for a more expensive, energy efficient model. Two months after it was delivered I noticed it was leaking around the bottom of the door and call a service technician. The technician checked and said everything looked fine. No problems until 8 months later when it appeared to be leaking fabric softner around the door. Again, I called the technician to come in to check it. This technician accused me of wasting his time and tightened some screws and went off. Now, three months after the warranty has expired, the door gasket has completely come off in mid cycle, leaking water from the second floor into my kitchen. When I called Sears, they said that the repair is not covered as it is outside the warranty period and that I should have purchased the extended warranty! Shouldn't we as consumers have the right to expect that an item will perform to a certain standard? This seems like a defect in workmanship. Beware of front loaders - I heard many good things about them but these machines are loud, they vibrate terribly and obviously are not as well manufactured as they once were. Wish I had stuck with my old Kenmore top loader!

     
silva6 Posted: Feb 27 '09,  4:39 pm           Reply
Reviews written: 0
Member since: Feb 27, 2009

Post: 219101
Disappointed with Kenmore Elite frontloader

Like the other posted messages, I to have been having issues with my frontloader. It is 14 months old and I have had to repair the torn bellow twice. I baby the machine, don't over- or under-load it, and never have anything in the washer but clothes (no loose change, etc.) I use it a lot with my large family so when it is down, we suffer; waiting over a week for a repair person is ridiculous. I've gotten nowhere with Sears. Have any of you found any resolution or compensation for your troubles? I am writing to the company and would love any facts you can supply.

     
l84911823 Posted: Mar 06 '09,  12:50 pm           Reply
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Member since: Mar 6, 2009

Post: 219636
Disappointed with Kenmore Elite and Sears service

I also have had several leak repairs on my expensive Kenmore Elite front loader. The gasket needs to be replaced--apparently a common repair--and they are scheduling my repair 10 days from now. I don't see why it should take so long to get hold of such a common part.

The machine is down too often and the repairs take too long. I do not recommend this machine.

I also do not recommend Sears service agreements. Once they have your money up front, they seem to have no incentive to schedule you in a timely manner. After waiting weeks for a needed part to arrive, I have waited all day for a "morning" appointment, only to have the technician call at 5 PM and reschedule for the next day.

     
markmab Posted: Mar 06 '09,  2:06 pm           Reply
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Member since: Mar 6, 2009

Post: 219648
bellow replacement

I also just discovered the cause of the leak in my Kenmore Elite HE3t to be a torn bellow (front gasket). Sears' parts department lists it as in-stock for $94, but they don't have it in stock anywhere near me (Los Angeles) and want to charge $15.99 for shipping ($44 for expedited). Many other vendors want over $100 for the same part.

I found the exact same part for $78 plus $8 shipping at ApplianceZone.com. I just (easily) removed the old part, which requires only the removal of the front retainer ring with a small screwdriver as a prybar, and a 9/32" socket on a 1/4" drive ratchet w/short extension to loosen and remove the large hose clamp securing the bellow to the inside lip. This took less than 10 minutes, including 2 trips out to the garage to get the right tools. Now I just await delivery of the new part and it should take 10 minutes or less to install it. $120 installation fee? No way!

We bought the washer in 8/07 and it began to leak a few months ago, so it's out of warranty. The original part is torn about 3/4 of the circumference, and I've wondered if it could be repaired with duct tape or something similar. Does anyone have any experience with this? What tape or material would stand up to water, soap, bleach, heat, etc.?

     
tiredofsears Posted: Oct 12 '09,  8:46 am           Reply
Reviews written: 0
Member since: Oct 12, 2009

Post: 239355
Door Seal Rip

I am having the same problem with my HE5t. The bellow (door seal) has a 6" rip in it. Why doesn't Sears/Kenmore see this as a problem? According to Sears it is my fault...which is what they have always said when one of my many Sears brands break. I can't wait unti they all break enough so that I can buy new ones someplace else to I can be done with dealing with Sears' poor customer service!

     
rudixeno Posted: Oct 12 '09,  5:51 pm           Reply
Reviews written: 371
Member since: Nov 14, 2005

moderator in Home & Garden
Post: 239403
RE: bellow replacement

Quote: markmab
I also just discovered the cause of the leak in my Kenmore Elite HE3t to be a torn bellow (front gasket). Sears' parts department lists it as in-stock for $94, but they don't have it in stock anywhere near me (Los Angeles) and want to charge $15.99 for shipping ($44 for expedited). Many other vendors want over $100 for the same part.

I found the exact same part for $78 plus $8 shipping at ApplianceZone.com. I just (easily) removed the old part, which requires only the removal of the front retainer ring with a small screwdriver as a prybar, and a 9/32" socket on a 1/4" drive ratchet w/short extension to loosen and remove the large hose clamp securing the bellow to the inside lip. This took less than 10 minutes, including 2 trips out to the garage to get the right tools. Now I just await delivery of the new part and it should take 10 minutes or less to install it. $120 installation fee? No way!

We bought the washer in 8/07 and it began to leak a few months ago, so it's out of warranty. The original part is torn about 3/4 of the circumference, and I've wondered if it could be repaired with duct tape or something similar. Does anyone have any experience with this? What tape or material would stand up to water, soap, bleach, heat, etc.?


You probably can use self fusing silicone tape applied and set with a portable hair dryer. This type of tape is often referred to as Rescue Tape.

Rudi
     
alohawalker12 Posted: Feb 22 '10,  11:23 am           Reply
Reviews written: 0
Member since: Feb 22, 2010

Post: 250409
RE: my Kenmore H3 front loading washer is leaking

My Kenmore washer is leaking and your response fits my leak. It is at the site where the 2 drum halves are connected by a screw. The screw is not loose so there is no quick fix. I use regular Tide detergent in the detergent drawer and put 20 Mule Team Borax into the drum before each wash. I wonder if this has created the leak.
I too love the front loader but will not buy a Kenmore again.

     
gpbamb Posted: May 02 '10,  9:46 am           Reply
Reviews written: 0
Member since: May 2, 2010

Post: 255006
RE: my Kenmore H3 front loading washer is leaking

My Kenmore front end loader starting leaking today. I removed the front panel and watched it go through it's cycle. Everything looked fine until I got to the higher speed cycles. It was there that I noticed the leak coming from the drum, where the two halves meet. I should have known right away as two of the closer bolts that seal the two halves had a little rust on them. I tried to tighten these bolts down, but they are tight. Therefore, it must be the gasket between the two drums that has eroded.

Actually, when I had Sears out to check my gas dryer, which was under warranty, the technician told me to be careful with the amount and type of soap you use, as he is repairing a lot of these gaskets. He stated to only use the high efficiency soap, and to only use the smallest amount, "level 1". Unfortunately, I got this message only about one month ago, and was using more than the allotted amount.

I am really frustrated with Sears' quality as of late and will order non-Sears products from here on in. Last year I installed a new dishwasher and the water shut off solenoid valve was faulty. After installation of the new dishwasher I ran it through one cycle and everything was great. The next morning I started the dishwasher and went to work. When I got home I was greeted to a flooded house, the recently finished downstairs was destroyed, and dealing with the insurance agents was very frustrating to say the least.

PLEASE IMPROVE YOUR QUALITY CONTROL SEARS! I wonder if they even have a QC department??

     
huycan64 Posted: Aug 18 '10,  10:11 pm           Reply
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Member since: Aug 18, 2010

Post: 260447
RE: my Kenmore He5t front loading washer is leaking

I bought this brandnew kenmore washer probably less than 2 years. It starts leaking water at below. Now I find out that the bellow gasket in the front has a hole. How it break so easily like that. I am very disappointed with this Washer after spend too much money for it. Probably just use the older model. It also take too long to wash a load.

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