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Writer hasn't stayed at the hotel....
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tombarnes Original Post: Jun 06 '05,  9:51 pm           Reply
Reviews written: 688
Member since: Aug 31 '01
moderator in Gourmet, Restaurants
Post: 19578
Writer hasn't stayed at the hotel....


http://www.epinions.com/content_185230986884

This writer appears to be a travel agent who's passing on information from her clients. The information offered is useful, but isn't it a standard convention in this category that writers are supposed to have stayed at the hotel in question? I suggested she move her review here:

http://www.epinions.com/lodg-topic-warnings
Thoughts anyone? Tom

   
cr01 Posted: Jun 07 '05,  12:04 am           Reply
Reviews written: 438
Member since: Apr 13 '01
moderator in Hotels & Travel
Post: 19582
RE: Writer hasn't stayed at the hotel....

Hi Tom,

Thanks for raising this issue. I've taken a look at the review and the first few lines read:-

Not only have I experienced the dreadful Holiday Inn Orlando at Universal, but I know so many others who all understand the inside jokes regarding our stays at this mediocre hotel.

This suggests the reviewer did stay here, although they are also relaying heresay information about the hotel in their review.

In my book, adding heresay information can enhance a review, but shouldn't really form the bulk of it. As an example, in the Cubana Airlines review I'm currently writing, I'm going to include perhaps 50-75 words about what someone else told me about their experience of the airline, but the remaining 2000, will be mine.

Not sure what everyone else thinks?

Interesting subject

Chris

   
tombarnes Posted: Jun 07 '05,  6:10 am (Updated: Jun 07 '05,  6:14 am)           Reply
Reviews written: 688
Member since: Aug 31 '01
moderator in Gourmet, Restaurants
Post: 19588
!

I must have missed that part somehow. I still get the impression that she didn't stay there, but have changed my rating. To return to the question, how does everyone feel about writers who use a site visit to the property as the basis for a review? I honestly don't feel this is enough. I could write hundreds of reviews of hotels I have visited, but unless I stayed there, I wouldn't consider it. Tom

   
chelledun Posted: Jun 07 '05,  2:24 pm (Updated: Jun 07 '05,  2:24 pm)           Reply
Reviews written: 1053
Member since: May 16 '03
moderator in Hotels & Travel
Post: 19626
RE: !

Quote: tombarnes
I must have missed that part somehow. I still get the impression that she didn't stay there, but have changed my rating. To return to the question, how does everyone feel about writers who use a site visit to the property as the basis for a review? I honestly don't feel this is enough. I could write hundreds of reviews of hotels I have visited, but unless I stayed there, I wouldn't consider it. Tom


I'm glad you went brought this up because I saw your comment on this review and wondered if I was confused because I did think the reviewer stayed there.

I don't really think its enough to review a hotel you have visited but not stayed at either. My family visits hotels as a hobby, especially when we go on trips. Even eating a meal in a hotel and looking at a room generally wouldn't be enough for me to rate a review very helpful. Unless you stay the night there, you won't know if the bed is hard, the faucet drips all night, the pipes are noisy, the walls are thin, etc.

In some rare circumstances I could see giving a helpful rating, for example if the reviewer checked in but was forced to leave because the room was infested with hordes of cockroaches and there was plaster falling from the ceiling or something. That would be enough for me to decide not to stay there! So I think in some circumstances the information could be helpful, but probably not very helpful.

Just my opinion :)
Michelle
   
travelwiser Posted: Apr 26 '06,  9:55 pm           Reply
Reviews written: 7
Member since: Apr 26 '06
Post: 55136
RE: Writer hasn't stayed at the hotel....

maybe the travel agent knows her clients very well and feels like it is information she feels confident passing along. travel agents take alot of time to get to know their good clients and you get a sense of what is acceptable by their standards. I'm sure she wouldn't have passed along some information she felt was questionable without saying. And if she did then I agree with you. It's just 2nd hand info at that point.

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