RE: Please read this
I looked at the manufacturer's website but it was not clear if the current models have the specific feature she referred to. I wonder if she bought a different model...
In my experience machines do vary in features and design details from time to time. For example, The Life Fitness equipment at my health club is brand new, but some machines are slightly different than the brand new models shown on the Life Fitness website. As far as the rating I can't address the specifics of her Express Review so I'll decline rating it. -Dave