T-Mobile Phone Service in Philadelphia

Pros: More minutes for the $, 1 year contracts
Cons: poor reception, limited national coverage, high phone prices, many dropped calls, works mostly around cities

I live in the Lehigh Valley and have had T-Mobile for 9 years now. I have gone through Omnipoint being bought out by Voicestream and then the T-Mobile buying them out. Each time the service in the area has stayed about the same, poor. The signal ...

Pros: Cheap family plan and no roaming charges
Cons: Poor customer service, spotty reception, unreliable in an emergency

I'm disappointed in T-Mobile. The reception is spotty in the Philadelphia area but, worse still, is trying to get a signal while traveling outside of the city area. However, the main reason why I'm leaving T-Mobile is because of the customer ...

Pros: Great area coverage, call quality, customer service
Cons: None

I have been a T-Mobile customer since their Voicestream days. Never a problem with the phone, coverage, or service. Now, with 2 teenaged drivers, we needed an economical family plan that would provide unlimited calls to each other without being charged ...

Pros: low cost, flexible plans, great customer service
Cons: limited coverage and quality in Philadelphia area

I love T-Mobile, well almost. For years, my wife and I have endured the high prices and the declining customer service quality of Verizon Wireless. But, after having switched briefly to Sprint PCS (a real mess), we found that Verizon really did offer ...

Pros: Very cheap plans with MANY minutes; Extremely wonderful and always available customer service
Cons: Serive coverage is spotty

I switched from Verizon wireless due to the high costs. I went to a T Mobile store and purchased th ...

Pros: Price
Cons: Public pay phone is better than this.

Ok, I have a voice--stream(t-mobile) phone, because of cheapest plan with huge rebate with a big coverage area. Well, probably I asked too much with that money. All my friends complained that they got busy signal or I was not in service area...

Pros: Good Coverage and Customer Service
Cons: They don't explain the Calling Plans real well on the website.

So you've finally broken down and decided to get a cell phone. Everyone else has one, why shouldn't you? It's the hip thing to do. "Call my mobile" you say. "Text Message Me!"

Ok - so you're really not the social butterfly. And hey - neither...

Pros: NONE NONE!!!!!!
Cons: bad service, hidden charges, never RETURED OWED MONEY

I can't believe how many times I had to call Voicestream to "readjust" my balance. They never update your request to "fix" your adjustment, and they keep billing you the "same" mistake EVERY SINGLE MONTH, so the bill adds up to hundreds of dollars! They...

Pros: great deal; no Long distance or roaming; no hassle billing
Cons: no free nights; digital service not available nationwide

I live on the edge of digital service areas but still have really good coverage.

Since I live and travel on the east coast, Voicestream works great for me. I can call my family (mostly living in areas with NO digital coverage) and travel...

Pros: great price, free phone, national and world use
Cons: no free nights

I am new to the cell phone world, but with Voicestream and my phones (Ericsson's T-28w and T-39m), it has been both a relief (finanically) and an easy transition.

I found that Verizon, my local phone company, was just too expensive for what...

Pros: great price, free phone, national and world use
Cons: no free nights

I am new to the cell phone world, but with Voicestream and my phones (Ericsson's T-28w and T-39m), it has been both a relief (finanically) and an easy transition.

I found that Verizon, my local phone company, was just too expensive for what...

Pros: -Low cost provider -International roaming is available
Cons: -GSM service not the most universal in the US

I have been a T-Mobile customer for about 6 years now, and I'm still very happy with their service. The biggest factor that T-Mobile has going for it is that it is the low cost provider of mobile phone service. When you compare on a minute to minute ...

Pros: Almost as good as Verizon but without Verizons Usage Games or Price Gouging.
Cons: Roaming - Does Verizon Block This On Their Network Too?

T-Mobile started as the choice of phones for college students because of price. As the T-Mobile network improved, now completing a 3G upgrade, their service almost rivals Verizon.

T-Mobile gives good roaming, but I’ve noticed that Verizon can use T-Mobile towers, but T-Mobile seems to be blocked from Verizon towers. Is Verizon blocking its competitors? I don’t doubt this as Verizon does things to nickel and dime its customers such as Bluetooth. Only Verizon blocks all Bluetooth except for the earpiece. This may not sound like a big deal, but when you have to buy all of your content from Verizon, it is! I bought a $10 Bluetooth adapter for my PC and can send images, ring tones and songs directly to and from my phones. I also can send phone-to-phone. With Verizon, you have to pay for everything, forget the phone-to-phone thing!

The price structure of T-Mobile is as flexible as possible. I have the family plan with 5 phones, 1000 shared minutes, unlimited text messaging and those dial-up songs that the kids want. The total monthly cost is $140.

If you have a family, then T-Mobile is the way to go!

Pros: 24 hr customer service
Cons: spotty coverage, coverage does not actually apply where coverage map says it does.

I've read the previously posted reviews about T-mobile. The older ones are accurate. When I first subscribed to them 3 years ago, the service was good. I had no problems at all. But as the years have gone by, and other service providers have improved their service, T-mobile has not. My service is worse now than it was when I got it. I live in an area that is "covered" by T-mobile, according to their coverage map, but I get spotty coverage at best. I live in densely populated suburbs, not in some remote country field. Customer service offers free minutes as a consolation for awful service, but what good are free minutes on a phone that doesn't work? I've renewed my contract yearly, because the service wasn't too bad. But during this last year, the service has become horrible. Absolutely horrible. More often than not, I cannot even get a signal to use the phone. As soon as my contract is up, I'll be finding a new provider. I suggest you save yourself the trouble, and avoid T-mobile when searching for a provider.