ruins printers, wont refund money on returns by icounttoo ,Jul 26 '09
The ink ruined my printer head on my canon printer! It will be $80 to replace it. The money back guarantee
is fake, they wont give you money back- you call they say they will send you a shipping bag, it never comes, so you call back, it goes no where, you email, they send a shipping labile and you return the unused inks still in the box you bought before it killed your printer, then a month later you get more useless ink you can use! they say they cant do a money back..... still cant find out why. crappy service and do not trust that ink! It was easy to get, it was cheap, but wait till you have a problem!
Horrible cust, service, miserable shipping times by rodbo ,Sep 24 '05
The shopping online was easy enough, however the shipping is to say the least, lacking. I ordered my Ink on 9/15/05, granted at night, on a Thursday night. They say they shipped it on 9/17/05 and USPS says 9/20/05, that's three (3) business days. The item never has arrived and their customer service is the worst I have ever dealt with, only because you can never get a hold of anyone. They obviously could not care less about returning customers. I strongly suggest avoiding this company at all expense. Unless you can go right to their showroom so as to know you are not getting screwed. I have emailed them and called them numerous times with no response. AVOID AVOID AVOID
Terrible and absolutely a waste of time, money, and energy. by ultrapancake ,Apr 12 '04
Well, we ordered 2 Compaq cartridges from them, having had great results from ordering before, and we got them and they were terrible: clogged color and black, not fitting in printer right even though the correct cartridge, etc... We then contacted support and they were very prompt and gave us a return label with paid shipping. We waited a long time to get the replacements, finally having to call to inquire about where they were. When we finally got them back, the color was terrible and the black was running out of the cartridge all over the place. Attempts to clean the cartridges as recommended by them made it worse! DO NOT buy from them! We are getting our refund, and never buying from them again.
Great prices, good quality, need more ink by voywrite ,Mar 14 '05
I've ordered a fair amount of ink from this company. The ink is good quality and produces good-looking photos and other color projects. The prices are good and my orders have all arrived within a week.
My only complaint is that the cartridges don't seem to carry as much ink as the name brands. To be fair, the cartridges in my Canon printer are small, but for a big printing project, I can zip through half a dozen color and black cartridges.
Choose another company you will have aggravation here by asinger ,Jan 07 '06
ordered item 1 week ago told in stock. Delivery information wrong on post office del confirmation. Called customer service said have to wait 15 days . Told them about problem. Was told the policy is the policy. Tried to call back customer service three times on hold over 40 min each time and then get disconected. Stay aware from this company no responce to e mails also sent three.
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