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123 Buy Direct

Overall service rating:  Store Rating: 4.0
Reviewed by 582 customers
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Showing 1-15 of 538 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 36   Next
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Overall Rating:Store Rating: 3.0
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Bumpy ride with a happy ending

by porterjim3, Jul 05 '08
My experience with 123BuyDirect was a bumpy ride with a happy ending, so this is a mixed review. Despite several negative (mostly bait and switch type) reviews posted on websites, I selected them because 1) they offered a great price on a Sony ...
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Overall Rating:Store Rating: 2.0
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Poor initial customer service, good prices, but check their facts before ordering!

by gw1hicks, Apr 22 '08
I ordered a Plasma HDTV from these folks. The one I ordered was "in-stock" according to the "ProjectorExport.com" web page that I ordered it from. HOWEVER, "in stock" does not mean they actually have an item in-hand. IT means they THINK they can get ...
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Overall Rating:Store Rating: 2.0
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good deal; poor communication; slow processing/shipping

by califref, Jun 10 '07
Most of the reviews for 123 Buy Direct (aka PCVideoOnline, CompDirect, Barnett's Computer Warehouse) within the past 6 months site misleading website ads, poor communication, bait & switch, slow processing & long shipping times - they're mostly right, ...
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Overall Rating:Store Rating: 2.0
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about what you would expect for the price...

by sdd2007, May 15 '07
I bought a plasma TV from these guys. They called me the day after to "clarify" some of the finer points on their web site...warranties on their web site are only applicable if bought through their storefront...and therefore much more expensive--typical ...
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Overall Rating:Store Rating: 1.0
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unless you loose everything you own in a fire and replace it during one year...

by mrkh, Apr 15 '10
I found the direct buy experience a lot like buying a timeshare....You dont get what they promise,,the 30 day trial is limited to $1,000,and you dont even get the free trial when they close you on the nearly $7,000 plus membership fees,..You either sign ...
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Overall Rating:Store Rating: 1.0
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Never again!

by chadeverett, Oct 13 '08
On my initial call, I inquired about an LCD TV. At that time, I was told that if I purchased a set that day, they would upgrade the shipping to 7-9 days and throw in an HDMI cable at no extra cost; I purchased a Toshiba Regza, 42"Shortly after I ...
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Overall Rating:Store Rating: 1.0
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HORRIBLE!!! NEVER SHOP HERE!!! AWFUL!!

by drchrishall, Sep 08 '08
I can't express my dissatisfaction enough. After much research, I decided upon a 46" Sony Bravia XBR5 LCD set. 123 BuyDirect had the set for about $50 less than everyone else - so my nightmare began. I was initially impressed, because less than 5 ...
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Overall Rating:Store Rating: 1.0
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NIGHTMARE, DISHONEST & LOUSEY CUSTOMER SERVICE

by barred123bd, Aug 19 '08
NEED A TV, YOU'RE BETTER GOING DOWN TO YOUR LOCAL 'MART' STORE THAN DEALING WITH 123BUYDIRECT. THE ONLY DIRECT THING YOU'LL GET IS A HEADACHE. THE PHONE REPRESENATIVES ARE INPOLITE, INCONSIDERATE, VERY UNPROFESSIONAL AND CARELESS. WE PURCHASED A 46" ...
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Overall Rating:Store Rating: 1.0
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Terrible experience with customer service and they will not let you cancel your order!

by shell456, Jul 25 '08
I had a horrible experience with 123 Buy Direct. It's been a nightmare trying to cancel an order on for a 50 inch Panasonic TV. The first salesman I talked with said the delivery would take 27-30 days. I tried to cancel the order at that time and he said ...
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Overall Rating:Store Rating: 1.0
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Do Yourself a Favor and Stay Away from These Guys...

by apt2223, Jul 07 '08
As I watch this company post fake review after fake review, all with glowing praise, I can only say this to them (I know they obviously keep track of these reviews so that they can counter balance all the bad ones with fake good ones): Gentlemen, you can ...
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Overall Rating:Store Rating: 1.0
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Infuriating and cheated.

by suyuki13, Jun 27 '08
COMPLETE SCAM! Purchased a Sony 52xbr4 in early June 2008 received call from salesman a day later from 123Buydirect trying to sell me the Sony 52W4100 (Lower model) for $100 more saying that this was the newest and best 52" LCD that Sony offers now. They ...
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Overall Rating:Store Rating: 1.0
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These people are horrible. DO NOT BUY! BE WARNED.

by tallin, Jun 16 '08
I'm not sure where all these other 5 star folks are coming from and how they get their orders within a few days and a confirmation email within a few minutes but none of that has happened with my order so far and its been 10 days. I ordered a Sony ...
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Overall Rating:Store Rating: 1.0
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Avoid at all costs!

by darrenmunk, May 12 '08
Terrible customer service and deceptive sales practices - be very wary of doing business with this company. I was victim of the same bait and switch that other users are describing -- I was told (after a few days thinking my order was fine) that my TV ...
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Overall Rating:Store Rating: 1.0
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DON'T DO IT!!! BEWARE!!!

by beachwife1967, May 03 '08
DON'T DO IT...BEWARE....all negative feedback is absolutely true! All positive feedback is fake! Read some of the positive feedback, who writes that? Check with the BBB Online. Copy and paste this link... ...
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Overall Rating:Store Rating: 1.0
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Don't take the bait *** STAY AWAY ***

by kingofnothing, Apr 28 '08
To give you some background I frequent these types of sites but I never write posts. But on this one I feel obligated to save others the stress of dealing with these con-artists. Like many others on here I got the email saying that they needed me to ...
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Showing 1-15 of 538 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 36 Next

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Showing 1-15 of 91 surveys Page 1 2 3 4 5 6 7 - View all   Next
Date Rating
Overall Rating:Store Rating: 1.0
 
Feb 02 '08
I placed an order for a TV on January 5 for an item that was listed as "IN...
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Overall Rating:Store Rating: 3.0
 
Jan 24 '08
VERY long delays in getting through to customer service in excess of 15-20...
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Overall Rating:Store Rating: 4.0
 
Jan 24 '08
I stuck with the free shipping, so it took nearly three weeks to get the TV,...
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Overall Rating:Store Rating: 3.0
 
Jan 23 '08
I am disappointed that my product is a refurbished model, and that this piece...
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Overall Rating:Store Rating: 1.0
 
Jan 23 '08
A phone in conformation is required by 123 Buy Direct. At the time of the phone...
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Overall Rating:Store Rating: 1.0
 
Jan 22 '08
buy 123 direct (PRICE MAD) is worthless. They bait and switch you to buy other...
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Overall Rating:Store Rating: 1.0
 
Jan 16 '08
I cancelled my order. After contacting 123 Buy Direct on three separate...
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Overall Rating:Store Rating: 1.0
 
Jan 12 '08
After two weeks I cancelled the order.
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Overall Rating:Store Rating: 2.0
 
Jan 09 '08
First the vendor lost my order. I had to confirm a second time 3 business days...
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Overall Rating:Store Rating: 1.0
 
Jan 08 '08
This was by far the worst online purchase experience I have ever had. I...
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Overall Rating:Store Rating: 1.0
 
Jan 03 '08
Order placed on Dec 16th 2007 as of today We hanvent received the product in...
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Overall Rating:Store Rating: 1.0
 
Jan 02 '08
Provided no instructions on how to receive rebate. Very rude when when I asked...
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Overall Rating:Store Rating: 2.0
 
Dec 28 '07
They put me on backorder and so I deleted the order.
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Overall Rating:Store Rating: 2.0
 
Dec 27 '07
I placed the order and then was ent an E-mail instructing me to call them for...
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Overall Rating:Store Rating: 1.0
 
Dec 26 '07
DANGER - DANGER - DANGER!!! Merchant still cannot locate my product, and I am...
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Showing 1-15 of 91 surveys Page 1 2 3 4 5 6 7 - View all Next