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123 Buy Direct

Overall service rating:  Store Rating: 4.0
Reviewed by 582 customers
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Overall Rating:Store Rating: 1.0
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unless you loose everything you own in a fire and replace it during one year...

by mrkh, Apr 15 '10
I found the direct buy experience a lot like buying a timeshare....You dont get what they promise,,the 30 day trial is limited to $1,000,and you dont even get the free trial when they close you on the nearly $7,000 plus membership fees,..You either sign ...
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Overall Rating:Store Rating: 1.0
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Never again!

by chadeverett, Oct 13 '08
On my initial call, I inquired about an LCD TV. At that time, I was told that if I purchased a set that day, they would upgrade the shipping to 7-9 days and throw in an HDMI cable at no extra cost; I purchased a Toshiba Regza, 42"Shortly after I ...
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Overall Rating:Store Rating: 1.0
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HORRIBLE!!! NEVER SHOP HERE!!! AWFUL!!

by drchrishall, Sep 08 '08
I can't express my dissatisfaction enough. After much research, I decided upon a 46" Sony Bravia XBR5 LCD set. 123 BuyDirect had the set for about $50 less than everyone else - so my nightmare began. I was initially impressed, because less than 5 ...
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Overall Rating:Store Rating: 1.0
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NIGHTMARE, DISHONEST & LOUSEY CUSTOMER SERVICE

by barred123bd, Aug 19 '08
NEED A TV, YOU'RE BETTER GOING DOWN TO YOUR LOCAL 'MART' STORE THAN DEALING WITH 123BUYDIRECT. THE ONLY DIRECT THING YOU'LL GET IS A HEADACHE. THE PHONE REPRESENATIVES ARE INPOLITE, INCONSIDERATE, VERY UNPROFESSIONAL AND CARELESS. WE PURCHASED A 46" ...
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Overall Rating:Store Rating: 1.0
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Terrible experience with customer service and they will not let you cancel your order!

by shell456, Jul 25 '08
I had a horrible experience with 123 Buy Direct. It's been a nightmare trying to cancel an order on for a 50 inch Panasonic TV. The first salesman I talked with said the delivery would take 27-30 days. I tried to cancel the order at that time and he said ...
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Overall Rating:Store Rating: 1.0
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Do Yourself a Favor and Stay Away from These Guys...

by apt2223, Jul 07 '08
As I watch this company post fake review after fake review, all with glowing praise, I can only say this to them (I know they obviously keep track of these reviews so that they can counter balance all the bad ones with fake good ones): Gentlemen, you can ...
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Overall Rating:Store Rating: 3.0
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Bumpy ride with a happy ending

by porterjim3, Jul 05 '08
My experience with 123BuyDirect was a bumpy ride with a happy ending, so this is a mixed review. Despite several negative (mostly bait and switch type) reviews posted on websites, I selected them because 1) they offered a great price on a Sony ...
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Overall Rating:Store Rating: 1.0
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Infuriating and cheated.

by suyuki13, Jun 27 '08
COMPLETE SCAM! Purchased a Sony 52xbr4 in early June 2008 received call from salesman a day later from 123Buydirect trying to sell me the Sony 52W4100 (Lower model) for $100 more saying that this was the newest and best 52" LCD that Sony offers now. They ...
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Overall Rating:Store Rating: 1.0
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These people are horrible. DO NOT BUY! BE WARNED.

by tallin, Jun 16 '08
I'm not sure where all these other 5 star folks are coming from and how they get their orders within a few days and a confirmation email within a few minutes but none of that has happened with my order so far and its been 10 days. I ordered a Sony ...
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Overall Rating:Store Rating: 1.0
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Avoid at all costs!

by darrenmunk, May 12 '08
Terrible customer service and deceptive sales practices - be very wary of doing business with this company. I was victim of the same bait and switch that other users are describing -- I was told (after a few days thinking my order was fine) that my TV ...
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Overall Rating:Store Rating: 1.0
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DON'T DO IT!!! BEWARE!!!

by beachwife1967, May 03 '08
DON'T DO IT...BEWARE....all negative feedback is absolutely true! All positive feedback is fake! Read some of the positive feedback, who writes that? Check with the BBB Online. Copy and paste this link... ...
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Overall Rating:Store Rating: 1.0
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Don't take the bait *** STAY AWAY ***

by kingofnothing, Apr 28 '08
To give you some background I frequent these types of sites but I never write posts. But on this one I feel obligated to save others the stress of dealing with these con-artists. Like many others on here I got the email saying that they needed me to ...
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Overall Rating:Store Rating: 2.0
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Poor initial customer service, good prices, but check their facts before ordering!

by gw1hicks, Apr 22 '08
I ordered a Plasma HDTV from these folks. The one I ordered was "in-stock" according to the "ProjectorExport.com" web page that I ordered it from. HOWEVER, "in stock" does not mean they actually have an item in-hand. IT means they THINK they can get ...
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Overall Rating:Store Rating: 1.0
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Stay away at all costs! Worst Service Ever!!! Be warned!

by dimon123, Mar 31 '08
Ok, I was so disgusted by the service, that I am retyping this review again after epinions froze on me. I decided to try my odds with this company and purchase a kdl xbr4 40 inch sony lcd. The price was just too low to resist. I place my order, ...
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Overall Rating:Store Rating: 1.0
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Absolutely horrible. Never buy from these idiots.

by monty11, Mar 12 '08
I can not recommend 123buy direct to anyone that actually wants to receive their product. I ordered a bluray player from them. I get an email confirming my card had been charged. Great. Their website, however, shows absolutely nothing when i check ...
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Overall Rating:Store Rating: 1.0
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BAIT AND SWITCH-SONY 46" TV, MODEL BRAVIAŽ V-3000 Series Full HD 1080p LCD HDTV

by mdhousmyer, Mar 09 '08
ON THE 22ND OF JANUARY 2008, 1O DAYS BEFORE THE 'SUPER-BOWL', I ORDERED A NEW SONY 46" TV, MODEL BRAVIAŽ V-3000 Series Full HD 1080p LCD HDTV, AND PAID A REASONABLY GOOD PRICE (ABOUT $200 LESS THAN BEST PRICE IN LOCAL STORES ) THE PRICE INCLUDED FREE ...
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Overall Rating:Store Rating: 1.0
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Husband threatens divorce if I buy from them again!

by angela_1, Feb 25 '08
I paid for a 42" Sharp Aquos LCD TV - $1099. They lied to me - it was NOT NEW, it had NO WARRANTY. They did not honor the price shown on PriceScan.com, where I found them under the name of "PROJECTOR EXPORT.com ProjectorExport.com" which is the same ...
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Overall Rating:Store Rating: 1.0
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Don't WASTE your time,..Buy elsewhere if you want Customer Service

by papakea, Feb 04 '08
Can't believe this company is still in business, but heck, they'll just change names and do the same. Placed an order for a Sharp 52 inch HDTV on 12/30/08. CNET gave them a good review, just as Epinions has, but I had the same experience as other low ...
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Overall Rating:Store Rating: 1.0
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Stay Away!

by superlowtide, Jan 22 '08
I found these guys buy chasing the prices on the internet. Loved the price so ordered a large TV. They sent me an email stating that because of resent fraud issues, they wanted me to confirm my information by phone. I called the next day and all they ...
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Overall Rating:Store Rating: 1.0
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Con Artist! Stay Away!!!

by cchat1, Jan 08 '08
I ordered a Pioneer Kuro from this store on Dec 18. It was supposed to ship via trucking company in 5 -7 days. 17 days later I called to get tracking info and was told that it would be emailed within 20 minutes. I also tried their online tracking system ...
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Overall Rating:Store Rating: 1.0
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Worst online shopping experience ever PERIOD

by pooishrk, Dec 14 '07
123buydirect.com provided me with the worst online order experience I have ever gone through and I order a lot of things online. I ATTEMPTED to purchase a Panasonic plasma tv, the 50PZ700U through their website. After I placed my order it took a week ...
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Overall Rating:Store Rating: 1.0
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ABSOLUTELY TERRIBLE

by eggnoggin, Dec 12 '07
Absolutely awful experience! I ordered a 42" Plasma TV almost two weeks ago. The price seemed too good to be true...it was. 1) First, I received an email telling me I had to call THEM to get a confirmation number. 2) They then called my wife the ...
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Overall Rating:Store Rating: 1.0
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NEVER AGAIN. You get what you pay for.

by buyerbeware9, Oct 18 '07
We ordered a 50 inch plasma TV from 123 Buy Direct in early Oct. Salesperson said website would reflect a charge of $2148.00, but credit card statement would show $2348.00 because we were eligible for $200 Panasonic installation rebate (there was also a ...
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Overall Rating:Store Rating: 1.0
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False Advertisement, Thieves, Horrible Customer Service, Products & Refund Promised but not Delivered

by mrsmorant06, Sep 27 '07
Ordered a plasma tv from 123bd 8/21/07; price was $1296 + $199 shipping (total of $1495, received an invoice for $1495). Website said the product usually ships within 24 hours. Received an email stating we had to call 123bd for a confirmation number. We ...
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Overall Rating:Store Rating: 1.0
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Terrible Terrible Terrible...Still waiting for my $2900!

by tvbuyer, Sep 14 '07
Whomever is looking to buy an expensive item or any item for that matter, please read this review. I have never had to deal with this type of merchant online before...It was a painful learning experience that I hope you never have to suffer. I used ...
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Overall Rating:Store Rating: 1.0
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They lie about having items in stock, lousy customer service

by paco36, Sep 13 '07
I was looking for a 50" Panasonic Plasma TV Model No. TH50PZ700U. This is the middle of the line model. I did a search and found that 123buydirect had the lowest price and supposedly had it in stock and would ship withing 24 hours. I did a search and ...
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Overall Rating:Store Rating: 1.0
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JUST AS EXPECTED A DISASTER... ALMOST

by billfromjersey, Aug 21 '07
Well after reading all the reviews I decided to do a little experiment. I placed an order and called to verify. Was told everything was ok. Was also told there was no warranty on Pioneer since they were not authorized. No kidding a 3000.00 set for ...
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Overall Rating:Store Rating: 1.0
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Pathetic/Unprofessional/Vulgar

by mung10, Aug 02 '07
While in the market for a 60" plasma, the pricing 123buydirect offered was appealing and strong enough to "lure" me into purchasing. Realizing nothing is free, I began the search for reviews on this company. What I found was a mess of reviews ranging ...
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Overall Rating:Store Rating: 1.0
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STAY AWAY - BUYER BEWARE

by aland, Jul 28 '07
I ordered my tv on 6/28 to take advantage of a free 5 yr warranty Panasonic was offering if you ordered your tv before 6/30. I confirmed my order with 123 Buy Direct that same day and was told the order should go out before the end of the week. The ...
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Overall Rating:Store Rating: 2.0
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good deal; poor communication; slow processing/shipping

by califref, Jun 10 '07
Most of the reviews for 123 Buy Direct (aka PCVideoOnline, CompDirect, Barnett's Computer Warehouse) within the past 6 months site misleading website ads, poor communication, bait & switch, slow processing & long shipping times - they're mostly right, ...
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Overall Rating:Store Rating: 1.0
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Buyer Beware! Not an authorized SONY reseller.

by july1962, Jun 03 '07
DO NOT BUY FROM THIS STORE NO MATTER HOW MANY PEOPLE SAY THEY'VE HAD A GOOD EXPERIENCE! READ THE OTHER BAD REVIEWS! I purchased a Sony KDL52XBR3 on May 28th. On my receipt it says 3-7 days delivery time. On May 2nd I checked my order on line and it ...
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Overall Rating:Store Rating: 2.0
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about what you would expect for the price...

by sdd2007, May 15 '07
I bought a plasma TV from these guys. They called me the day after to "clarify" some of the finer points on their web site...warranties on their web site are only applicable if bought through their storefront...and therefore much more expensive--typical ...
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Overall Rating:Store Rating: 1.0
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Service terrible

by cmstarli, Mar 23 '07
Okay...this place is SHADY! I ordered at 42" plasma on 3/8, and it still has not come (today is 3/20). apparently the 3-7 days delivery means nothing. I went to the website at my account to check on it. All the website says is "order status: for ...
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Overall Rating:Store Rating: 1.0
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Beware! These guys are unethical and complete liars

by rlinyard, Mar 20 '07
Beware - please read the entire review to get all of the terrible details! I would stay away from these guys at all costs. I ordered an expensive Sony flat screen from these guys. Although they said I would receive an email when my order shipped I did ...
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Overall Rating:Store Rating: 1.0
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Terrible, un-secure transactions resulted in immediate fraudulent activity on my credit card

by jahani, Feb 06 '07
After reading the reviews it appeared that 123 Buy Direct would be a legitimate store to make a sizable purchase. I went to the store and found my product easily enough and as I was ordering I noticed that there didn't seem to be a secure transaction ...
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Express Reviews
Overall Rating:Store Rating: 5.0
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perfectly smooth transaction. Great TV, as advertised.
by oliel,Oct 20 '09
I recently purchased a 42 inch sharp aquos LCD TV from this site and was very pleased with the transaction. I recieved a call the next day to confirm my order and was offered an extended warranty for $149.00 which I did accept. (I hope I never actually
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Overall Rating:Store Rating: 5.0
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Awesome! Good communication.
by dante827,May 16 '09
I don't know what some of you expect, for a great deal. Not long ago, I ordered a Samsun 52" LCD Flat Panel. I did it totally online. A week later, I called them to veryify order and some additional questions, I had. They were very helful with my
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Overall Rating:Store Rating: 1.0
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Warning! Warning!
by ihatedbuy,May 05 '09
Direct Buy sucks big time.  Stay away from their presentation at all costs.   It is costly, slow, and customer service is the absolute
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Overall Rating:Store Rating: 1.0
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The worst online experience I have so far.
by veggiengo,Nov 10 '08
I ordered a plasma tv with these crooks, waited 3 weeks, had my credit card charged, called 3 times and received the run around 3 times, and finally they told me the order was cancelled and they are going out of business.They said they credited
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Overall Rating:Store Rating: 1.0
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Business apppears concerned only with getting your money.
by dont_jump,Nov 09 '08
Negative reviews regarding 123 Buy Direct appear correct.  I ordered a flat screen TV for my wife's birthday 22 OCT expecting delivery o/a 28 OCT.  I monitored the transaction by calling their 800 numder and talking to representatives who
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Overall Rating:Store Rating: 1.0
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RIPPED OFF CAN NOT REACH ANY ONE !!!
by nancy615,Nov 07 '08
RIP OFF CHARGED ME TWICE.    I Placed on order on Saturday for a Sony 52" TV. PAID with my credit card.  Sunday they call add more charges for insurance.   I  tried calling them on Monday to get a tracking number
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Very Flakey
by ice1959,Nov 06 '08
Well, I ordered a 50 inch plasma tv from them a monthago and just received it today. 30 days vs. the 7-9 businessday shipping that I paid an extra $99 for. I was so scared aftersending this company my money and really thought I wasbeing
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Overall Rating:Store Rating: 5.0
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Great job!
by arrayih,Nov 04 '08
I placed an order at their website and received everything in a very timely manner. From the time I placed my order to the time I actually received it took a total of 4-days. I am very pleased with my overall experience. Great
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Overall Rating:Store Rating: 5.0
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It was well worth my time in shopping here.
by sildamose,Nov 03 '08
The TV was in working order and I received it for a very good price. Well packaged. super fast shipping, great communications. I would recommend this company to
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Overall Rating:Store Rating: 5.0
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You have the best prices.
by ghawa,Oct 31 '08
I was originally going to order from another store that my friends had recommended. However, I compared prices and ordered from here instead using easy online checkout system.
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Overall Rating:Store Rating: 5.0
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Good customer service.
by darkkal,Oct 29 '08
They seem careful to only sell quality products with super options available for shipping delivery. These people know customer service!
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Overall Rating:Store Rating: 1.0
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DONT BUY FROM THESE CROOKS
by cwinkler95602,Oct 28 '08
This company is one of the New York based bait and switch companies that exist online.  DO NOT buy from them.  What will happen after you place your order is that they will send you an e-mail asking you to confirm your order.  Then when
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Overall Rating:Store Rating: 5.0
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Thank you
by kimlyey,Oct 23 '08
Great store where I can shop with confidence. No hassle and fast delivery. Wide product selection, availability and pricing. Excellent customer support and advice. Thank you for the excellent service you
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Overall Rating:Store Rating: 1.0
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You probably won't get what you order at 123buydirect.com
by wlr913,Oct 23 '08
My 123BuyDirect experience: Ordered a Sharp Aquos 52 inch TV. I passed on hearing about newer models from the sales rep. Received paperwork for a different Sharp Aquos TV on CompDirect stationary. After 3 weeks, I received an "Entry Level" (not Aquos)
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Overall Rating:Store Rating: 5.0
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professional customer service
by worlertia,Oct 13 '08
The shipping was very fast and packaged well with great communication and a very professional customer service team to assist in every way possible. The description of the item was excellent and accurate. Very good business people and I will shop
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Overall Rating:Store Rating: 1.0
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123 Buy Direct cheated me. Beware!
by carygranite,Oct 07 '08
123 Buy direct advertised the price after rebate, but no rebate was available. After I complained, they agreed to refund me a portion of the purchase price, but I never did receive the rebate. I felt like I was cheated, and I
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Overall Rating:Store Rating: 5.0
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I highly recommend this online seller.
by ardkimina,Sep 15 '08
Items were delivered as described and in great shape. Much rather perfect in every way. And it took just 2-days from order to delivery by Fedex! Best shopping experience yet! I highly recommend this online seller.
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Overall Rating:Store Rating: 1.0
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Don't buy from them... EVER!!!
by lowa883,Sep 15 '08
NEVER AGAIN!!!Had to wait over 2 months to get the TV THEN was charged 2 times! Customer service was RUDE and VERY unhelpful! Had a service agent tell me if i would SHUT UP then i would have my money by now.... They STILL have not
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Overall Rating:Store Rating: 3.0
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If you don't mind the wait they have the lowest price.
by meedoman,Sep 12 '08
123 Buy Direct had the lowest price I could find anywhere for a Samsung 52 850 lcd. I went ahead and took a chance and ordered it after reading several negative ratings along with several positive ratings. Everything turned out alright for me although
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Overall Rating:Store Rating: 5.0
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I am pleased with 123buydirect.
by smom,Sep 11 '08
I am really pleased with my shopping experience at your store. The order was received very quickly and was exactly as the website description
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Overall Rating:Store Rating: 5.0
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Their attention to packing avoided any breakages.
by ineardem,Sep 10 '08
Received product today and only 3-days after I originally placed order. To my great surprise, and quite frankly, I found that what I had ordered was in awesome condition and well packaged beyond my expectations. I gladly will purchase from this
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Overall Rating:Store Rating: 1.0
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direct buy - cancelled, and thank you!!!
by karen1122,Sep 08 '08
I wasn't sure what I was getting into, and I would like to thank everyone here for telling me their experiences, and informing me that DirectBuy was not the way to go. I did sign up for their service, however, when I got home from their droned out sales
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Overall Rating:Store Rating: 5.0
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Good place to shop.
by dannye,Sep 05 '08
I bought some excellent merchandise from this store recently & I am happy to report that it was money well spent. The order arrived with great timing & was exactly as the seller had described on the
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Overall Rating:Store Rating: 5.0
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The sales guy was great on the phone.
by ingemyer,Sep 03 '08
Great deals, free shipping on a large order & I received it all in excellent condition within the week. I'm looking forward to making more purchases from this merchant. I would recommend them to anyone looking for the best cost effective place to shop.
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Overall Rating:Store Rating: 5.0
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It was worth the wait.
by cudel,Sep 02 '08
I had a very positive experience. I purchased some merchandise through your website that I found out later was out of stock. Your customer service team went out of their way to accommodate me.
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Overall Rating:Store Rating: 5.0
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Good on the shipping, thanks.
by garvese,Sep 02 '08
My experience with this retailer was very pleasant. After submitting the order, the processing and delivery was very quick. The shipping price was excellent and the service was great. I am recommending
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Overall Rating:Store Rating: 5.0
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I had a positive experience with this seller.
by ghagper,Aug 26 '08
I had a positive experience with this seller. Very good prices, products and order processing excellent, recommended highly by a friend and my recent order was incredibly well-handled. Great service, fast shipping, good prices. I will be shopping here
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Overall Rating:Store Rating: 5.0
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A Great experience.
by omkom,Aug 25 '08
The site is easy to use and what was ordered came on the day they say it would. Very good prices and excellent online customer support. My questions are answered quickly by customer service personnel who are honest, straight-forward, and quite
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dont go here!!!!!!!!!!!!!!!!!!!! terrible!
by apistodave,Aug 25 '08
July 21st 2008 I bought an LCD monitor from these idiots. . The advertised price was 1125.00. Subsequently they took 1518.00 from my account. I have made numerous phone calls in an attempt to straighten out this matter only to be put on indefinite hold,
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Overall Rating:Store Rating: 5.0
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They took care of business which was not an easy task.
by etall,Aug 25 '08
I placed the order Wednesday night and the order was delivered Friday very well packed and protected. I have found them to be prompt in their shipping, accurate in their descriptions, and courteous in helping to smooth out any speed bumps encountered in
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Overall Rating:Store Rating: 5.0
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A better store to shop at.
by kelome,Aug 20 '08
Essentially, their service is top notch and I have found them to be one of the very best online merchants I know. Extremely well designed website, very competitive pricing, excellent customer service.
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All positive things to say.
by syina,Aug 20 '08
I have purchased electronics equipment and accessories from this online retailer off and on over the years and have nothing but positive things to say about them. I'm always looking for the best price and selection. I've had great service and they
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Thank you for all you do.
by enoughe,Aug 19 '08
Good price, No surprises, Quality products with speedy order processing and shipment. My order through your website was easy and quick. The order was received as promised and in excellent condition. I will buy from this store again…Thank you.
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Great Job all the way.
by raydra,Aug 18 '08
What more can really be said? You have excellent customer service. Offer great products at competitive prices. The website is well laid-out, easy to navigate, with a fast checkout system. Shipment is prompt and I'm grateful to the driver who stayed for
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I found their employees to be very pleasant and friendly yet not pushy.
by burmori,Aug 15 '08
The employees are very friendly and not pushy at all. They are always eager to assist and give honest opinions about products when asked questions about them. Overall, this is one of the best electronics stores I have shopped and I continue to choose
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There is no compromising when it comes to service.
by essenda,Aug 15 '08
No problems here - got what I wanted in perfect condition, when I was expecting it!! I was unwilling to compromise service or satisfaction for cost in this case and I feel like I made a great decision. I am very pleased with this merchant and will gladly
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I got better service than I could have expected.
by nalyl,Aug 13 '08
My experience was a very positive one. Outstanding products and service at a very good price. Customer service is fery responsive with great communications by phone and by email. I will not hesitate to tell everyone about 123BuyDirect.
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I ordered and got what I wanted.
by stais,Aug 13 '08
I have the highest recommendation for this online merchant. Excellent selection, prices and service. Shipping and processing is also very fast. The items are packed well and arrive in perfect condition.
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I'm Very satisfied.
by orormu,Aug 13 '08
Very user friendly website to navigate with an easy ordering and checkout process. All product descriptions and availability are clearly defined. As an added bonus, their prices are always the lowest on the web. Their positive feed back is well deserved.
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I couldn't find better anywhere else.
by morvris,Aug 12 '08
Excellent experience. Very clear and easy to use website. Very good selection and excellent prices. The packing was exactly as it should be, and in general they ship the next day if the items are in stock. --- I ordered an LCD TV Sunday afternoon online
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I have high regards for this one.
by agethery,Aug 12 '08
My experience with purchasing from this company is very good - accurate and quick in delivery. Good prices and great customer service. They do a wonderful job training their staff. The results speak for themselves and it shows through and through.
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Very satisfied overall......I'd use them again.
by fmvf8,Aug 10 '08
Here is my experience with 123 Buy Direct, I ordered a Plasma TV (50") Panasonic 50PX80U. I placed the call to order on a Friday, then got the heebee jeebies, I have been stiffed in the past (lost 700 dollars). I checked their website to see if the
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They shipped quickly.
by tinque,Aug 07 '08
Put the order Monday night and recevied on Thursday. Order process went smoothly, and my order came right on time, if not sooner than expected. Very nice store and gladly would order from them again..
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Easy web site ordering.
by rodren,Aug 07 '08
Online ordering was very easy through this website. The laptop that I wanted was reasonably priced and it came within the time that they stated and it works perfectly. I love it!
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Again and again.
by laenadur,Aug 05 '08
I'm a returning customer, and I am happy to say that their products & services offered are excellent! Keep up the good work and I will be back for more cool items.
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totally satisfied.
by ineturi,Aug 05 '08
What a refreshing change of pace to be so totally satisfied with an online purchase. Less than 2 minute wait time to chat by phone. Called and was transfered to the right person immediately. Ordered a Plasma TV and they emailed me the tracking info.
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Fast, efficient and easy.
by kelzon,Jul 29 '08
Fast, efficient and easy website. Excellent service, good customer followup and fast shipment. (Your free shipping makes the difference.) Wonderful products. I wouldn't hesitate to order from you again.
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Going above and beyond was unexpected.
by slarith,Jul 28 '08
Every aspect of my purchase was radical! They went above and beyond for me, answering questions, being patient while I changed my mind on what items I wanted to actually purchase. The exceptional customer service allowed me to feel comfortable and
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I felt very comfortable shopping with buy direct.
by vorid,Jul 25 '08
Your customer service reps are very personable and knowledgable. They inspire confidence, unlike many sales people. They handled my order with confidence and competence. The package arrived in a timely fashion. I was very pleased with the purchase and
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You should always listen to friends.
by svathens,Jul 25 '08
These guys were highly recommended to me by a friend who had purchased quite a bit from them through their website. Incredible level of service, I have not had better from any vendor!
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123 Buydirect, Thank you!
by inthyn,Jul 25 '08
After going through a horrid experience with another online company. Finding this vendor was a breath of fresh air. Great service, prompt shipment, and superb product quality!!!
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Buyer BEWARE!!!!!!!!!!
by ezeatx,Jul 24 '08
I just figured out what's going on here. Apparently 123Buy Direct, ProjectorExport, or whatever internet storefront they are using, is in the business of the following: - advertise an extremely cheap price online - you order b/c it's a helluva deal
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They accepted wire transfer as a method of payment.
by ishatard,Jul 22 '08
I received exactly what was advertised, quick free FedEx shipping, Laptop was packed correctly and works perfect. I also was pleased to see that they allow their customers to use multiple payment options. This is a great seller!
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A good shopping experience
by danwars,Jul 22 '08
Online ordering was very smooth and email communications, including order status, shipping notifications etc., were sent without me asking for them. Product delivery arrived on time, and worked perfectly when installed. Would definitely order from them
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Unexpected fast shipping.
by dairet,Jul 17 '08
These guys Rock! Excellent Store! I ordered a brand new split widescreen TV just recently (for an amazing price BTW) and it arrived in about a week, and in excellent shape. I'll defintely be working with them some more in the future.
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123BuyDirect is a good place to come back to.
by doult,Jul 15 '08
This is the second time I have made a purchase with this merchant and it only gets better. Excellent service, from start to
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Horrible, I hope they all go to jail.
by seventrip777,Jul 15 '08
BAIT AND SWITCH! BUYER BEWARE! These guys are crooks and will advertise amazing deals on TVs and after you order and submit your credit card information tell you that the model is out of stock and try to upgrade you to a higher end model for more money.
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Thanks for all you did.
by fooroo,Jul 14 '08
A buddy put me on this etailer and I'm glad he did. Called to order over phone fast friendly service, would order from them again.
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THIS IS A FRADULENT BUSINESS....BUYER BEWARE!!!!
by scott_gab,Jul 14 '08
Worst online business EVER! I ordered a 50' Plasma in May with free shipping and it's now mid July and I STILL HAVE NO TV! I call them daily and get the professional run-around from Brian, Crystal, Donna or whoever... I seriously believe that these
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A good experience was had.
by denoughend,Jul 10 '08
I got an email confirmation of my order & shipping in a timely fashion. The order even arrived a day quicker than expected. I would not hesitate to deal with these guys
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Excellent Vendor in my book.
by chowaera,Jul 09 '08
My special order via your website arrived in a timely manner. The reason I call it my Special order is because they had to go way out of their way to fulfill my needs. Communication was good - I felt informed & aware of my order status every step of the
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Great service even with their low prices.
by chtaeish,Jul 07 '08
I wasn't expecting any good customer service from this vendor with such low prices, but I got very polite and fast response from them anyway. I was impressed that they helped to answer all my questions before I placed my order, and it only cost me a
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Worst buying experience I have ever had! Never Again.
by bbfw,Jul 03 '08
This company is the worst online sales experience I have ever had. It has been a month since placing my order 6/2/2008 for a Panasonic 50 inch plasma that was supposedly in stock. I even called the next day to confirm the order where they tried to sell
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Good overall service.
by chulael,Jul 01 '08
I've ordered from them a couple of times, they have a decent price compared to other sites. I'm impressed with this store and hope they keep treating their customers as number one priority in satisfaction.
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No mixed reviews in my experience.
by atkilm,Jun 30 '08
I have tried researching this company online, however they did have mixed reviews. So I would like to be one to say that I am extremely pleased with the service and quality of products. They really do have low prices & prompt fast shipping. I received
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This place happens to be a great place to do my shopping.
by lye-estant,Jun 30 '08
One of the best online shopping ventures I had yet! Great merchandise options to choose from with the best prices around. Easy ordering and shipping process with customer service support that is next to none for resolving any issue that may arise. Highly
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Very fast on their shipping.
by ackeor,Jun 27 '08
Great prices on the majority of products with user friendly order processing and delivery options available for shipping in less than a week. Can't beat that!!!!!!
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123BuyDirect treats me well each time.
by nyomd,Jun 25 '08
Great Value/Fast shipping/Great communication - I have ordered from this company several times before and I have never been unsatisfied with the experience or their service. I WILL order from them again.
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WORST EVER!!!!
by angeleyes77,Jun 25 '08
Ordered a TV on 6-2, they charged my card on 6-3, have yet to receive item. Tried to cancel 10 days later by calling them, emailed them a cancellation notice the next day. Have never heard from them and my order is still showing "for shipment". Should
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123 Buy Direct stinks real bad
by theystinkbad4g,Jun 24 '08
Do Not Buy from these people! I ordered a 50 inch plasma and a week later they called to confirm the order - a week later! During this week, I tried to call them - no response. I emailed them - no response. Imagine the support had I received the TV
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I was surprised at how low their shipping was.
by isech,Jun 23 '08
Easy to order website with not a lot of hoops to jump through. Great products offered, prices are the best, and fast shipping to anywhere in the US. I will use this company in the future.
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This site was from a recommendation.
by liholmes,Jun 23 '08
This site had the best prices around for TV's and other Electronics merchandise. They were also the only one I found with free shipping. Checkout was easy and shipping was super fast. I will definately shop with them again.
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Expedient service.
by irady,Jun 20 '08
I received both a confirmation email and a shipping notice within hours of placing my order. The phone chat was very convenient in confirming that the item was in stock. Great first experience with this company. Fast fast service!
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Free shipping is a good thing.
by hatis,Jun 20 '08
Great website with excellent products and service! These guys have faster free shipping than other sites you have to pay for. I will be telling my friends about you and we'll be back to shop again!
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Very fast shipping.
by ormst,Jun 20 '08
They shipped the next day and the TV I ordered came in good condition. Their site carried the lowest prices I could find on the net anywhere for hard to find items. They send both order confirmation & update e-mails with tracking number info. Highly
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Suck!!!
by sucks2,Jun 20 '08
Buy cheap and get cheap and forget "customer service." I suggest you do not purchase anything from these people, or you get what you
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Best price anywhere.
by tinosen,Jun 19 '08
This was the best price on a Plasma TV I found so far. It is nice too! Great order processing, customer service, and fast delivery. I was surprised to find that this merchant now accepts every kind of payment. How much easier can it
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Excellent Vendor!
by smierd,Jun 19 '08
Excellent Vendor! I had a slight problem with my recent online order, and when I called (on a Sunday) a guy answered the phone, who it wasn't even his job, and helped me fix my problem very quickly. I'm definately going to order from here again and would
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Outstanding service at a very good prices.
by uskus,Jun 19 '08
Will not hesitate to do business again. This vendor gave outstanding service at a very good price for products purchased. Very responsive in giving great followup communications by phone and by email.
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I highly 123 Buy Direct over any big vendor.
by honesh,Jun 18 '08
My family got a 50" Plasma TV for just under $2000 from 123BuyDirect. We comparison-shopped over a period of time, and of the 20 or so TVs from various reputable vendors that we looked at, this one had by far the best specs for that price. I highly
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a great shopping experience.
by dynis,Jun 18 '08
Their order handling, packing and shipping processes went very smooth. Having the ability to check order status and see the stages as they progress is handy. I would highly recommend this store for a great shopping experience.
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I've shopped here a few times before.
by aldusk,Jun 18 '08
Nice price and fast delivery service. There have been no delays experienced and no problems with any previous order so far. Highly recommend this vendor and will shop here again in the future.
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They offered Free shipping. Thank you.
by clionaw,Jun 15 '08
This shopping venture turned out to be a very quick and painless transaction of which I am really pleased. The product was labeled as a free ship item, which is just great!
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I Love Rebates.
by kinkale,Jun 15 '08
I placed my order online and got the comfirmation email right away. As expected the package arrived in just a few days. No problems with delivery or merchandise inspection. I had two rebates on this order and both went through without a hitch. Another
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Overall Rating:Store Rating: 5.0
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Prices are too good to resist.
by nyim,Jun 15 '08
I am very satisfied with the whole transaction process of this vendor. They have fast shipping options available an easy website to use. As well as very competitive bargain pricing on selected merchandise. Definitely will use again.
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I found this site to be a place to come back to.
by eldf,Jun 13 '08
123BuyDirect gave exceptional service and carries great products. My recent order placed must have been processed and shipped within a couple of hours of making contact. It was received in excellent condition in just 2 business days. Awesome!
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It was a pleasure.
by quaiaest,Jun 12 '08
My intiial order placed by phone was very pleasant, with an intelligent, informed, and courteous person on the other end of the conversation to help me. I found myself quite pleased with this transaction from start to finish.
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A great Value TV.
by erhat,Jun 12 '08
This is just simply AWESOME!!!!! This Sony KDL 52" TV is simply a great value. The picture quality is the best I've seen so far. I hooked up my computer to it and watched movies from online and they appeared crystal clear. Playing my DVD movies are
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This is a good store for shopping online.
by eeiry,Jun 11 '08
I have had the best experiences with this store and I will continue to do my business with them. Even when I have had defective equipment, they have worked through the issues to resolve them in the quickest and easiest fashion. I would recommend this
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I am a happy customer.
by hatald,Jun 11 '08
I was a little hesitant dealing with an online mail order company, but after seeing reviews in several places on line I decided to take the plunge and so far I have no regrets. My transaction went very smoothly and everything arrived exactly as described
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No hassle shopping here.
by hatshy,Jun 05 '08
Your salesman was very knowledgeable and helpful when I called in to obtain a new Laptop Computer. He was able to tell me about the various brands and the different options available. I found the prices to be quite reasonable. I am quite impressed with
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Lots of stuff and great prices.
by imentin,Jun 05 '08
I am greatly surprised to find that you have a great selection of products available at excellent prices. The shipping charges are quite reasonable and my order arrived quickly within just a couple of days. I will definitely order from your store again.
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Honesty is key
by radurnunt,Jun 04 '08
Any company can make an honest error in shipments delivered and their response to research the problem is the test. I am happy with this merchant for admitting their mistake with my recent order and for resolving the problem by issuing the correct
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You have good people working for you
by belvero,Jun 04 '08
I recently purchased a computer laptop from your store and the salesman that worked with me was great. He knew the differences between the laptops, what their maximum/minimum capabilities would be to the average user, and helped me pick out what I
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Quick and efficient company.
by peroll,Jun 03 '08
I've ordered twice from this retail merchant and both times I received the items I wanted within just a few days. They have very quick order processing and shipment, unlike most places that I've recently shopped with on the internet. These guys are
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High Def is amazing.
by taiaina,Jun 02 '08
What do I like about my new Samsung TV? I like the clean lines, the finish matches the finish on my home theater I recently purchased. It gives clean, sharp, bright pictures on high def channels and pretty decent pictures on all other channels.
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123 Buy Direct was simply Awesome!
by ightem,Jun 02 '08
I recently purchased the Apple notebook. It's a great thing to carry around, it's quite light. I like how the screen adjusts it's brightness when you move into dark or bright rooms. The Wi-Fi is very strong, I can pick up networks that I don't pick up
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I highly recommend this Co.
by byeh,May 30 '08
Having looked at most of the major brand offerings in the 40-42 inch screen size - both plasma and LCD - I think it's hard to find a better picture for an under $2000.00 set. I highly recommend this Sony KDL model to anyone looking in this end of the HD
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These guys came through.
by sotata,May 29 '08
I had called looking for a new Plasma HD TV that was available in very short supply. A week later, the TV was delivered to my home. Great service all the way around...competitive pricing
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No worries.
by enbana,May 29 '08
I can truthfully say that knowing I was ordering from a proven, respectable online retail store was definitely much better than worrying about some other random online electronics company. Great job and I will gladly tell others about
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Call C/S before placing any orders. The lousy C/S will speak for itself.
by sfaraz,May 27 '08
Call the C/S department and talk to them before buying anything from them. The lousy C/S will speak for itself. Free shipping means 21 or more business days. Then they will try to sell you the expedite shipping which is also 14 business days. I
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An honest Merchany is hard to find.
by shoerorm-per,May 27 '08
How often can you find a retail merchant who is honest in their business dealings and treats their customer well? I can testify for a fact, not very often. I just want to say "Thank you" for providing the kind of customer service that will be having me
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A good deal including good shipping.
by bipaw,May 27 '08
The price wasn't bad at all for the merchandise ordered online, and considering how fast they got it to me, it was a fantastic
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A good experience throughout.
by taurr,May 23 '08
This turned out to be an easy and relatively inexpensive online shopping transaction. I am pleased with their follow through performance of completing an order request and it won't be the last time I shop with
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It all worked out extremely well.
by gethwtia,May 23 '08
My needs were well taken care of by 123BuyDirect and the merchandise I ordered online arrived properly packaged in a single box a few days later. Thanks for the great
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A beauty of a TV.
by tullmmor,May 23 '08
My recent purchase, a 50" Sony TV has been wall mounted and is up and purring like a kitten. I got it at a great price with prompt delivery. I will be making future purchases from this retail merchant.
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I've shopped many laces, this is one of the better ones.
by styndch,May 22 '08
This merchant gets graded as being excellent in communcation with me. There is no delay in order confirmation, email guidance is given through every step of the order and shipping processes. Highly recommended as being the place to shop.
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Overall Rating:Store Rating: 5.0
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extremely FAST Shipment
by hikinden,May 22 '08
Shipment was extremely FAST! My order was received at my door 2 days after it was placed, NOT 2 days after it was processed. BIG DIFFERENCE! I will definitely be shopping here again!
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Overall Rating:Store Rating: 5.0
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GREAT EXPERIENCE ONLY TO GET BETTER.
by thradnkal,May 22 '08
I placed my online order at your website and received my new TV in perfect condition within just a couple of days. I am totally happy with your service and here's looking for an even better experience next time. Thank
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Overall Rating:Store Rating: 5.0
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I am very happy with 123BuyDirect.
by waser,May 22 '08
I purchased my new Panasonic 42" Plasma TV on your website. I am very happy with the performance of 123BuyDirect and also the TV. Everything was securely wrapped and I was surprised when it actually arrived 2 days earlier than the scheduled
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Overall Rating:Store Rating: 5.0
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You have a great staff on your hands.
by wodtas,May 21 '08
Your store has been nothing but wonderful to us. We have found access to your friendly sales reps that can be counted on for great service. Who take the time to know our business and give speedy delivery of our orders every time.
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Overall Rating:Store Rating: 5.0
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extremely pleased
by kyandar,May 21 '08
Their website is very easy to navigate. I have purchased twice from them, including a Notebook and accessories and have been extremely pleased with the results. I would buy from them again.
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Overall Rating:Store Rating: 5.0
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Was an easy shopping time.
by croszon,May 21 '08
This was my first time making an online purchase through your website. The navigation through your online catalogue was easy and I enjoyed browsing through it.
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Overall Rating:Store Rating: 5.0
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easy and fast delivery,
by eiso,May 19 '08
The Sanyo Projector that I ordered with your website was shipped quickly and even arrived a day early. --- I was really surprised because I had called-in to modify the order with your customer service department and, even still, there was no delay.
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Overall Rating:Store Rating: 5.0
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One of the better online stores.
by asaya,May 19 '08
They carry a great selection of LCDs, Plasmas and accessories at good prices, easy ordering process, and they got it out quickly which means I'm a happy customer! This is one of the better online buying experiences I've had.
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Overall Rating:Store Rating: 5.0
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I give it two thumbs up!
by fawytomy,May 16 '08
I recommend this online retailer to anyone looking for great deals of products of quality and durability. This is the way an internet online order process is supposed to be. I give it two thumbs up! Thanks!!!
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Overall Rating:Store Rating: 5.0
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All was fulfilled as promised.
by erbor,May 16 '08
Everything during this online shopping experience was fulfilled as promised, from products, to great prices, to the actual delivery. I never dealt with any sales pressure or tactics, and I would recommend this merchant to my colleagues.
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Overall Rating:Store Rating: 5.0
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Great store to browse.
by syserend,May 16 '08
Merchandise was in stock and available to ship out quickly. Lowest prices found on a good website easily navigated for great online shopping purposes. Great store to browse and shop from.
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Overall Rating:Store Rating: 5.0
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I was impressed. I'm still impressed.
by lyekim,May 14 '08
The technical specs listed on your website for the TV I was looking for were totally different from what was expected. Your customer service was grateful when I called to let them know about the error. I still purchased the TV I wanted and when the
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Overall Rating:Store Rating: 5.0
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This store had good delivery options .
by therroth,May 14 '08
I ordered a Laptop with accessories for a great price from their website and it arrived promptly within just a few days. Very good service!
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Overall Rating:Store Rating: 5.0
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A great TV at a great price.
by angord,May 14 '08
In just recently purchasing the LG MU42PM12X Plasma TV. I must say that it is simply amazing with great settings and simple to use features. It is well worth the money and I want to thank you for your help in making this transaction a pleasure.
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Overall Rating:Store Rating: 5.0
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Great overall prices.
by linari,May 13 '08
Their customer service answered all my questions honestly and offered me electronic accessories at a better price than anywhere else.
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Overall Rating:Store Rating: 5.0
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Truly one of the best experiences I've had with online shopping.
by keltai,May 13 '08
I truly believe that my online shopping experience with this merchant was nothing short of perfect. I was most impressed that they were able to ship such a large item (a Panasonic 42" TV) so quickly and to have it arrive in such great condition.
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Overall Rating:Store Rating: 5.0
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Thank you.
by luinty,May 13 '08
For not knowing a thing about Plasma TVs, I called your store, requested information on a few models. I was sold on the Panasonic right away and placed the order with your sales rep. I've had this TV for a week now with no problems at all to report.
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Overall Rating:Store Rating: 5.0
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I liked the ease of shopping on your website.
by roday-ver,May 12 '08
Your website showed the best price on the Plasma TV I was looking for. The description pages were easy to locate, clear, and detailed. Overall a very good shopping experience.
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Overall Rating:Store Rating: 5.0
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They are a very helpful store to deal with over the phone.
by inalortia,May 12 '08
After doing some online research about 123BuyDirect. I find they are always willing to answer your question whether its about tracking information or technical information. These guys are super knowledgeable and give professional service at all times.
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Overall Rating:Store Rating: 5.0
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very satisfied.
by elmtan,May 11 '08
I purchased a Sony Laptop from BuyDirect and overall was very satisfied with the purchase. Their "Ease of Purchasing" and "Customer Service" was accomodating making it a pleasurable shopping experience.
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Overall Rating:Store Rating: 5.0
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Buying online is usually an issue but found this site helpful and friendly.
by hatkinsul,May 11 '08
Tracking the shipment was simple and highly convenient. My order of a brand new laptop was received very quickly and perfect shape. This is a great retail seller to do business with! I will be a return shopper.
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Overall Rating:Store Rating: 1.0
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Liers and cheats
by sathishrao,May 09 '08
These guys are a bunch of cheats. I should have checked their feedback on this website before I decided to buy from them. I ordered a Sony KDL-52XBR4 on their website for $2679 with free shipping on March 17th. One week later, I still had not recieved
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Overall Rating:Store Rating: 1.0
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No delivery, bad customer service
by gmonsen,May 08 '08
The TV I ordered was never delivered and I had a terrible customer service experience with them. I ordered a 32" plasma TV from 123 Buy Direct three weeks ago. The status of the order sat on "For Verification" for two weeks. I sent the customer
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Overall Rating:Store Rating: 5.0
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Thank you for a good shopping experience.
by teough,May 08 '08
This turned out to be an easy and relatively inexpensive online shopping transaction. I am pleased with their follow through performance of completing an order request and it won't be the last time I shop with them.
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Overall Rating:Store Rating: 5.0
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I found this company to have one of the better deals out there.
by therl,May 07 '08
A very positive experience for online shopping and I highly recommend them without reservations. I found one of the best prices on the Sony TV including shipping.
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Overall Rating:Store Rating: 5.0
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Buy direct said they had in stock and guess what? They did!
by tor-uskir,May 06 '08
After contacting several stores for ordering one of the most current Plasma TVs of today, being told that they had it, but would be backordered. Feeling almost desperate I called your store & spoke with a most professional, friendly sales assistant who
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Overall Rating:Store Rating: 5.0
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The delivery driver went above and beyond to make sure I was pleased.
by smoormskel,May 06 '08
Everything took place as scheduled and my new Plasma TV arrived Friday afternoon as promised. The delivery driver stayed with me to inspect the merchandise to be sure that everything was in great condition and ready to use. I called your customer
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Overall Rating:Store Rating: 5.0
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It worked for us
by higg11,May 02 '08
Yes it is a big decision and it’s not for everyone. If you’re just going to buy pillows and blankets then it not for you. We completely remodeled our kitchen. After getting quotes from everything from new cabinets to re-facing our old ones we went to
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Overall Rating:Store Rating: 5.0
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They have some of the best prices around.
by turospol,May 02 '08
Buy Direct has a lot of great prices that are competitive with anyone on the net. I've already ordered several items from them and have been very satisfied with the products, customer service, and shipment. Great place to shop.
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Overall Rating:Store Rating: 5.0
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Smooth and easy experience.
by garturo,May 02 '08
Thank you for making my online shopping experience with you so smooth and easy. I received great customer service and I was absolutely impressed with all the info. given for the items that I was searching for. Your are definitely the place that my
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Overall Rating:Store Rating: 5.0
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Now I know where to come to buy.
by deluntu,May 01 '08
This is my 2nd online order placement with Buy Direct with no problems encountered whatsoever. The merchandise was received quickly and in excellent condition. I'll be shopping here again soon.
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Overall Rating:Store Rating: 5.0
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This company assisted me all the way thank you.
by katose,May 01 '08
I was able to update alternate address for credit card purchases through your customer service department, who were very professional and helpful to assist me. You have excellent product availability and great prices. My order was processed and shipped
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Overall Rating:Store Rating: 5.0
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All as great!
by turend,Apr 30 '08
I purchased the Sharp LCD TV after being drawn to this merchant's great prices and store rating. Tracking emails were sent by the customer service departmetn when my packaged shiped, and everything is great.
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Overall Rating:Store Rating: 2.0
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Not an ethical outfit. They will scam you if you give them the chance.
by aspeer1,Apr 29 '08
I contacted this outfit looking to buy a Pioneer Kuro plasma they were advertising. The salesman convinced me the Kuro was no longer available with a warranty, and I should buy one of the new Panasonics instead. I ended up buying a UPK model that I now
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Overall Rating:Store Rating: 5.0
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I like this store it came through.
by risane,Apr 29 '08
We purchased our TV over the phone after checking all the information online. We also bought a Wall mount for it. Everything arrived in excellent condition. The price was excellent- 500 dollars less than at the local retail stores in our area. I like
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Overall Rating:Store Rating: 5.0
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I found some of the best prices anywhere.
by chaeng,Apr 29 '08
In selecting my new HP Laptop I did a lot of research and found that your store carried the lowest prices found anywhere on the web for this Laptop. There were some accessories that I needed and I was able to get a great deal here also. I highly
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Overall Rating:Store Rating: 5.0
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This was a great shopping experience.
by quavor,Apr 29 '08
I ordered a Pioneer Plasma with additinal warranty and a stand. The sales price was excellent and the response time was outstanding. Your customer service team were courteous enough to followup on the order when a slight problem arose. As a result my
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Overall Rating:Store Rating: 5.0
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The service was well worth it .
by chebel,Apr 24 '08
I really love my new Laptop and I get compliments about it all the time. Will recommend this store to othesr and will definitely use their website again!
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Overall Rating:Store Rating: 5.0
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My friends will also be buying from you soon.
by itina,Apr 24 '08
I was concerned about ordering from an online retail merchant I've never used before. The prices advertised just seemed too low to be true. I purchased a Sony TV with wall mount. The TV is really great so far, and I wouldn't be surprised if some of my
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Overall Rating:Store Rating: 1.0
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Horrible!
by teamvegas,Apr 22 '08
Well this company is horrible. At first it seemed great. Price was good and couldnt beat free shipping. Well that is where it all ended. After reading other reviews I was given the same runaround that everyone else was. I had to call and get a
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Overall Rating:Store Rating: 5.0
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I can't wait to have my media room finished
by ildum,Apr 21 '08
I went to this merchant's website in search of what I needed for my Media room I was on their website for approximately 15-mins, and got exactly what I wanted. The best part being that my order was received in under 5-days. Kudos to this merchant
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Overall Rating:Store Rating: 5.0
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Extremely pleased with this merchant.
by issight,Apr 21 '08
I purchased an LCD TV and I was extremely pleased to buy from this merchant. The shipping was fast, product was great and I was overall pleased with the sales price. I will shop with them again.
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Overall Rating:Store Rating: 5.0
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A polite sales Rep will usually get a better sale.
by ildtai,Apr 21 '08
After hearing several suggestions made for accessories that would work well with my new Projector purchase, which I bought. I found my sales rep. to be extremely polite and helpful throughout my whole shopping experience in your store. Thank you.
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Overall Rating:Store Rating: 5.0
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This is a good store that I will use again.
by angeage,Apr 18 '08
We will definitely be shopping here in the future. Your customer service team were efficient, most reliable, and the shipment delivery was made in a timely manner. We were absolutely thrilled with this online merchant store.
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Overall Rating:Store Rating: 5.0
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A great experience with fast delivery.
by oldkin,Apr 18 '08
I purchased a Sony Plasma for $250 less through your online store. I received my new TV in less than a week. This was a great experience. This merchant is highly recommended.
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Overall Rating:Store Rating: 1.0
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You've Been Warned!!!
by marathonm,Apr 17 '08
Do not buy from this company. Read the reviews. They are a bait and switch act. Rude Rude Rude. They are a New York storefront that goes by the names Pricemad.com, Barnett's Computer Warehouse of Manhattan (417 Fifth Ave.), PCVideoOnline.com,
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Overall Rating:Store Rating: 5.0
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An easy Merchant to do business with.
by irshy,Apr 09 '08
This online merchant is very easy to work with. I did try to buy a few extra optional items for a little more than I wanted to pay in price. When I changed my mind and decided against making the purchase your customer service accommodated me in
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Overall Rating:Store Rating: 5.0
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Thank you!
by lorthon,Apr 09 '08
After reading many merchant store reviews, I was VERY hesitant to buy anything online for fear of becoming scammed. However, not only did your online store have great reviews by most previous customers both old and new. You actually followed through
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Overall Rating:Store Rating: 5.0
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I have enjoyed working with this store by phone and online.
by rodem,Apr 08 '08
My first time purchase for a brand new Large screen TV was received within just about a week and looks great. I've now made two purchases within less than 2 weeks and I will definitely come back to shop with you again. The prices were great and your
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Overall Rating:Store Rating: 5.0
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Great Service.
by ormburang,Apr 07 '08
No hard sales! I won't hesitate to order from you again. - I previously ordered a Panasonic TH50X600U from your store. I probably could have gotten it for a few dollars less but after researching further and reading the reviews of numerous online
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Overall Rating:Store Rating: 5.0
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A much cheaper store to buy from.
by eriso,Apr 07 '08
I purchased my brand new LCD TV for approximately $100 cheaper here than any other website. It was delivered quickly after placing the order online!!! Customer Support was a pleasure to work with by phone. Great shopping experience!
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Overall Rating:Store Rating: 5.0
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Quick shipping and receiving.
by ildlye,Apr 03 '08
I ordered a Sony Laptop online. Received an email the next day confirming order shipment a link to UPS and the tracking number. My order arrived in 4 business days. Not bad. The Laptop was brand new, exactly as described, and works perfectly. I am
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Overall Rating:Store Rating: 1.0
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DONT BUY ELECTRONICS THAT YOU ACTUALLY WANT TO RECEIVE
by haleyhaley,Apr 02 '08
123 buy direct is horrible. After they claimed our tv shipped a month ago, they will no longer tell us where it is and when i threatened to cancel my credit card they immediately charged it within the hour. The next time we called they said that they
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Overall Rating:Store Rating: 5.0
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A Flawless transaction and great people.
by sheseriss,Apr 02 '08
I would recommend your store to anyone in the market for a digital Projector. I was skeptical about buying online, but the price was right on your website and my purchase ended up being flawless. Fantastic customer service!
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Overall Rating:Store Rating: 5.0
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Not my first time here.
by untroth,Apr 02 '08
We have bought two Notebooks from your online website. You consistently have great prices and awesome customer service. Thank you for offering that.
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Overall Rating:Store Rating: 5.0
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On of the best stores I've dealt with in a while.
by lerem,Mar 31 '08
This has got to be one of the best purchases I have made with online shopping in a very long time. I placed my order online over the weekend and recieved my complete order by Thursday of that same week. Awesome!
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Overall Rating:Store Rating: 5.0
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Happy with my experience here.
by echdar,Mar 31 '08
I was looking for a High-end Digital Projector and after reading many reviews and specs online (like most of us do) I decided to go with the Sharp DLP. I chose to shop with your online store simply for your lower than most prices offered and the high
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Overall Rating:Store Rating: 5.0
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A great buy.
by turine,Mar 30 '08
This was a great buy, lightning-quick service, a terrific product, and no sales people calling to bother me about buying accessories and other stuff I don't need. As far as I'm concerned, this was the perfect
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Date Rating
Overall Rating:Store Rating: 1.0
 
Feb 02 '08
I placed an order for a TV on January 5 for an item that was listed as "IN...
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Overall Rating:Store Rating: 3.0
 
Jan 24 '08
VERY long delays in getting through to customer service in excess of 15-20...
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Overall Rating:Store Rating: 4.0
 
Jan 24 '08
I stuck with the free shipping, so it took nearly three weeks to get the TV,...
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Overall Rating:Store Rating: 3.0
 
Jan 23 '08
I am disappointed that my product is a refurbished model, and that this piece...
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Overall Rating:Store Rating: 1.0
 
Jan 23 '08
A phone in conformation is required by 123 Buy Direct. At the time of the phone...
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Overall Rating:Store Rating: 1.0
 
Jan 22 '08
buy 123 direct (PRICE MAD) is worthless. They bait and switch you to buy other...
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Overall Rating:Store Rating: 1.0
 
Jan 16 '08
I cancelled my order. After contacting 123 Buy Direct on three separate...
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Overall Rating:Store Rating: 1.0
 
Jan 12 '08
After two weeks I cancelled the order.
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Overall Rating:Store Rating: 2.0
 
Jan 09 '08
First the vendor lost my order. I had to confirm a second time 3 business days...
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Overall Rating:Store Rating: 1.0
 
Jan 08 '08
This was by far the worst online purchase experience I have ever had. I...
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Overall Rating:Store Rating: 1.0
 
Jan 03 '08
Order placed on Dec 16th 2007 as of today We hanvent received the product in...
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Overall Rating:Store Rating: 1.0
 
Jan 02 '08
Provided no instructions on how to receive rebate. Very rude when when I asked...
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Overall Rating:Store Rating: 2.0
 
Dec 28 '07
They put me on backorder and so I deleted the order.
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Overall Rating:Store Rating: 2.0
 
Dec 27 '07
I placed the order and then was ent an E-mail instructing me to call them for...
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Overall Rating:Store Rating: 1.0
 
Dec 26 '07
DANGER - DANGER - DANGER!!! Merchant still cannot locate my product, and I am...
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Overall Rating:Store Rating: 1.0
 
Dec 20 '07
Do not buy from these guys. They sucked us in with the tv that we wanted, but...
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Overall Rating:Store Rating: 5.0
 
Dec 20 '07
My Salesman, Jeff, was an excellent help in this evolution. The TV was as...
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Overall Rating:Store Rating: 5.0
 
Dec 17 '07
Apprehensive at first to order online such an expensive large piece of...
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Overall Rating:Store Rating: 5.0
 
Dec 17 '07
Very pleased. Thank you.
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Overall Rating:Store Rating: 4.0
 
Dec 17 '07
The delivery service lost the shipment (it was stolen). They did not contact me...
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Overall Rating:Store Rating: 4.0
 
Dec 17 '07
My order did not even ship for over a week, so instead of receiving it within...
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Overall Rating:Store Rating: 3.0
 
Dec 16 '07
I bought a 42" hi-def Panasonic plasma television from 123 Buy Direct. The...
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Overall Rating:Store Rating: 3.0
 
Dec 14 '07
The item I ordered was not in stock when the website said it was. The merchant...
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Overall Rating:Store Rating: 2.0
 
Dec 13 '07
bad experience. the lower pricing was not worth it.
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Overall Rating:Store Rating: 3.0
 
Dec 07 '07
The sales people I delt with were OK, and I even got a call back from them...
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Overall Rating:Store Rating: 1.0
 
Dec 06 '07
I attempted to purchase a Sony TV on two occasions. The merchant used "bait...
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Overall Rating:Store Rating: 1.0
 
Dec 04 '07
I tried to order the 65" Panasonic TV. The web site said it was in stock and...
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Overall Rating:Store Rating: 5.0
 
Dec 03 '07
No problem.
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Overall Rating:Store Rating: 3.0
 
Dec 03 '07
Great price but after I ordered I was infromed that the item was on back order
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Overall Rating:Store Rating: 1.0
 
Dec 03 '07
very poor. stated free shipping. the company stated TV was internet version...
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Overall Rating:Store Rating: 2.0
 
Dec 03 '07
I only said "yes" to #7 because they have low prices. 123 Buy Direct has a...
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Overall Rating:Store Rating: 1.0
 
Dec 01 '07
At first I ordered a Sony LCD TV. They emailed me back to call on phone to...
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Overall Rating:Store Rating: 1.0
 
Nov 26 '07
Product that was received was an earlier and CHEAPER model of television than...
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Overall Rating:Store Rating: 1.0
 
Nov 26 '07
123buydirect is a bait and switch operation. They advertise a price including...
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Overall Rating:Store Rating: 1.0
 
Nov 24 '07
Our order was placed on Nov 2. As of Nov 24 we have not received the TV and we...
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Overall Rating:Store Rating: 5.0
 
Nov 14 '07
Excellent site with reasonable prices. It did seem it took a little longer than...
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Overall Rating:Store Rating: 1.0
 
Nov 12 '07
Tried to sell me an extended warranty, when i was'nt interested,contact told me...
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Overall Rating:Store Rating: 2.0
 
Nov 05 '07
Tried to buy a Sharp Aquos TV 3 weeks ago, haven't received it yet. They tell...
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Overall Rating:Store Rating: 5.0
 
Oct 29 '07
Fast and Easy
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Overall Rating:Store Rating: 1.0
 
Oct 29 '07
This vendor treated me as if I was a theif and premised the hoops they made me...
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Overall Rating:Store Rating: 4.0
 
Oct 29 '07
Very good except the product took 2 weeks to arrive instead of the advertised 1...
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Overall Rating:Store Rating: 3.0
 
Oct 22 '07
Wasn't as bad as the reviews i read AFTER purchasing my TV. TV came in fine...
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Overall Rating:Store Rating: 3.0
 
Oct 22 '07
Sent me the wrong warranty with my original order and I'm still waiting for...
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Overall Rating:Store Rating: 4.0
 
Oct 15 '07
Their Delivery service was PATHETIC. Only one man came with this 150 lb TV in...
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Overall Rating:Store Rating: 4.0
 
Oct 15 '07
Salesman tried to hard sell me HDMI cable and warranty. Called me twice at...
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Overall Rating:Store Rating: 3.0
 
Oct 10 '07
Price charged to credit card was substantially more than the price on the...
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Overall Rating:Store Rating: 3.0
 
Oct 10 '07
I had to repeatedly call them to find out the status of my order. The first...
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Overall Rating:Store Rating: 1.0
 
Sep 09 '07
An agent of this company called my home after I cancelled the order due to a...
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Overall Rating:Store Rating: 1.0
 
Sep 02 '07
This place is a scam. Thank god I called to find out the TV had no warranty so...
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Overall Rating:Store Rating: 3.0
 
Aug 14 '07
If you are purchasing a TV you might consider purchasing from a local store....
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Overall Rating:Store Rating: 4.0
 
Aug 14 '07
ok
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Overall Rating:Store Rating: 1.0
 
Aug 14 '07
talked to the merchant and the tried to talk me into a different product. I...
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Overall Rating:Store Rating: 1.0
 
Aug 12 '07
Ads stated and was informed that the item purchased was available in stock and...
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Overall Rating:Store Rating: 1.0
 
Aug 09 '07
I tried to purchase a pioneer pdp5070hd plasma tv at their advertised price of...
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Overall Rating:Store Rating: 1.0
 
Aug 08 '07
123 Buy Direct's Web link site cnet.com showed product in stock, placed order,...
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Overall Rating:Store Rating: 1.0
 
Aug 08 '07
I phoned the store prior to the purchase to check price and availability. I...
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Overall Rating:Store Rating: 3.0
 
Aug 06 '07
Very difficult to contact this merchant on the phone. Put you on hold for a...
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Overall Rating:Store Rating: 3.0
 
Aug 01 '07
Customer service seemed unconcerned and not professional
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Overall Rating:Store Rating: 1.0
 
Jul 11 '07
offered low price then refused to ship product unless I purchased an over...
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Overall Rating:Store Rating: 1.0
 
Jul 10 '07
They did not have the product and I was not informed beforehand, also when I...
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Overall Rating:Store Rating: 1.0
 
Jul 06 '07
Classic bait and switch scheme. Advertised lowest price on Pioneer 50" plasma....
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Overall Rating:Store Rating: 2.0
 
Jun 30 '07
Instead of just completing the transaction, merchant requires a phone call to...
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Overall Rating:Store Rating: 1.0
 
Jun 29 '07
I ordered a 52" LCD TV. When I tried to order this tv, it was listed "in...
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Overall Rating:Store Rating: 5.0
 
Jun 27 '07
123BuyDirect.com was an excellent vendor, with the lowest prices on the newest...
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Overall Rating:Store Rating: 1.0
 
Jun 12 '07
Placed an order online and had the order confirmation email come through...
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Overall Rating:Store Rating: 1.0
 
Jun 03 '07
I will never use 123BuyDirect again. When I made my initial purchase, the...
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Overall Rating:Store Rating: 4.0
 
Apr 03 '07
had some difficulty with the online ordering- confusing when trying to figure...
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Overall Rating:Store Rating: 1.0
 
Mar 27 '07
Placed an order for a Sony Bravia TV(kdl46xbr2) on Tuesday, March 6.According...
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Overall Rating:Store Rating: 4.0
 
Mar 04 '07
Initial order item was out of stock and replaced with another item of similar...
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Overall Rating:Store Rating: 1.0
 
Jan 23 '07
The customer service was terrible, rude and brusque. What should have been a...
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Overall Rating:Store Rating: 4.0
 
Jan 10 '07
The customer service rep. during the order was knowledgeable and very helpful....
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Overall Rating:Store Rating: 4.0
 
Jan 10 '07
Overall I was very please with this experience.
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Overall Rating:Store Rating: 4.0
 
Jan 09 '07
Overall experience was pretty good. Had trouble getting the initial online...
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Overall Rating:Store Rating: 5.0
 
Jan 07 '07
The purchase required a freight company to deliver as the box was HUGE. The...
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Overall Rating:Store Rating: 1.0
 
Jan 03 '07
merchandise was never recieved. poor customer service, shipping company could...
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Overall Rating:Store Rating: 2.0
 
Jan 03 '07
Order placed on 12-13-06 and my credit card was charged on 12-15-06, yet...
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Overall Rating:Store Rating: 4.0
 
Jan 02 '07
Compensation for the wrong product sent, but not sure at the right level!!!
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Overall Rating:Store Rating: 3.0
 
Dec 28 '06
I ordered a tv that was suppose to be in stock. After 2 weeks and a few calls...
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Overall Rating:Store Rating: 4.0
 
Dec 27 '06
When spending a large amount of money on a Television, a consumer would expect...
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Overall Rating:Store Rating: 4.0
 
Dec 26 '06
When I purchased the product there was no shipping fee. However wheb I...
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Overall Rating:Store Rating: 2.0
 
Dec 24 '06
Their shipper has been more responsive. We ordered the TV on 12/3 and haven't...
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Overall Rating:Store Rating: 1.0
 
Dec 21 '06
your service was so digusting that I had to call twice to confirm my order and...
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Overall Rating:Store Rating: 4.0
 
Dec 20 '06
Lowest price, no tracking, make sure you buy a tv with the right inputs and...
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Overall Rating:Store Rating: 2.0
 
Dec 15 '06
After calling to verify my order, I was told that the product was not in stock,...
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Overall Rating:Store Rating: 4.0
 
Nov 14 '06
Only minor annoyance was that HDMI cables and warranty paperwork shipped late...
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Overall Rating:Store Rating: 4.0
 
Oct 28 '06
ok
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Overall Rating:Store Rating: 1.0
 
Sep 24 '06
Bought a TV. They called and said I have to upgrade the TV because they can't...
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Overall Rating:Store Rating: 3.0
 
Jul 20 '06
It took 18 days from the time of purchase to recieve my "in stock" TV. There...
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Overall Rating:Store Rating: 1.0
 
Jun 28 '06
Will not buy anything from this merchant again!
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Overall Rating:Store Rating: 5.0
 
Apr 14 '06
excellent
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Showing 1-91 of 91 surveys Back to paged view