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1stperfume

1stperfume

Overall service rating:  Store Rating: 4.0
Reviewed by 1584 customers
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Showing 1-15 of 97 reviews Page 1 2 3 4 5 6 7 - View all   Next
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Overall Rating:Store Rating: 1.0
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HORRIBLE customer service! DECEIPTFUL! BAIT AND SWITCH!

by ceroley, May 17 '11
***HORRIBLE CUSTOMER SERVICE!*** SECOND and LAST BAD EXPERIENCE! ***They baited and switched on 05/13/2011 by advertising on their website  "FREE" shipping on orders over $100.00 (as they had for years), and then ...
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Overall Rating:Store Rating: 2.0
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Deceiving marketing of product. Received Tester Bottle.

by papanim, Dec 27 '10
The perfume I ordered was Valentino, The perfume I received was in a torn black and white box that stated it was not for resell and a tester for demonstration only.  My children watched the mail and when the package came in wrapped it for me so I ...
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Overall Rating:Store Rating: 1.0
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I WOULD NOT SHOP HERE EVER AGAIN

by gift2665, Jan 15 '10
1. They took 2 weeks to shipped out my order with no reason why does it take so long...2. They were unable to complete my order but still shipped out without notice, only left a message paper in the package said "we were unable to complete you order ...
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Overall Rating:Store Rating: 1.0
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I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE !!

by llmorg, Jul 08 '09
I ordered Byblos 6.7 oz. Shower and Bath Gel.  When received, it was not in a box and there was no receipt. A couple days later I used it and to my surprise it was very watered down and no frangrance. I emailed the company several times and no ...
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Overall Rating:Store Rating: 1.0
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WORST shopping experience. This place is about as crooked and dishonest as possible.

by shnhan, Dec 22 '08
DON"T BUY FROM 1ST PERFUME!!!! I asked (by email) if I may come to them to purchase my perfume in order to avoid paying S&H. They told me (over the phone) that that would be fine. I verified that there was no discrepancy between online prices ...
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Overall Rating:Store Rating: 3.0
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1stPerfume has good prices, but my cologne came without a box.

by coldsteel7, Feb 09 '08
I was introduced to 1stPerfume while writing preparing an Epinions Review on E scada for Men. While preparing to write my review, I observed the pricing guide alongside the product, which indicated that Escada for Men ...
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Overall Rating:Store Rating: 1.0
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Seems to be a scam!!!

by freshpeaches, Jan 02 '08
Placed order 12/20/07. Received confirmation of order email 12/22/07. My account was debited for this order on 12/24/07. I received an email issuing my tracking # on 12/26/07. Now...I realize there were a few holidays to consider, but it's now 1/2/08 and ...
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Overall Rating:Store Rating: 1.0
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Really turned me off. I don't trust them.

by jimnirene, Jan 27 '07
From my fruitless attempts to contact them by internet and phone, I decided to buy elsewhere. I was shopping online for several J'Adore, L'Aire du Temps, Boucheron and Coco Chanel items. Covered almost 40 sites January 3 to 23,2007. Of the 14 items on my ...
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Overall Rating:Store Rating: 1.0
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I would NEVER purchase another item from this rude, poor ethics company!

by justsnert, Dec 28 '04
I would NEVER purchase another item from this company! I ordered a bottle of Opium women by yves saint laurent eau de toilette spray 3.4oz's alcohol free. When the purchase arrived I was not sent what I had ordered. Instead they sent me, Opium yves saint ...
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Overall Rating:Store Rating: 1.0
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They sell returned goods

by xplorer, Dec 23 '03
Their site has a screen of "customer comments" that say they had an "excellent shopping experience". I did not. The site also says "We will never compromise quality to make a sale" - that is a direct quote. I received the items I ordered. 1/4 perfume ...
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Overall Rating:Store Rating: 1.0
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HORRIBLE. WILL NEVER USE AGAIN. PRODUCT APPEARED WATERED-DOWN.
by afemgem,Aug 15 '11
HORRIBLE!  DO NOT USE!!!  First, I did not receive what I ordered.  I received two of the lesser value items and was charge at the higher value item price.  Also, and more importantly, I believe the products were tampered with. 
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Overall Rating:Store Rating: 1.0
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Would never order from them again-very bad experience
by linnyg,Feb 18 '11
TERRIBLE customer service! Or better said NO customer service. They sent me a tester instead of the regular bottle of fragrance I paid for.  They don't bother to respond to any of my manye-mails to customer service. 
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Overall Rating:Store Rating: 1.0
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Dishonest online retailer
by pduddy1,Jan 10 '11
1st Perfume.com1548 2nd AvenueNew York, New YorkUnited States
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Overall Rating:Store Rating: 1.0
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Fraud.
by sinsee,Dec 07 '10
They shipped the wrong article, so I returned it unopened. But instead of refunding the entire amount including the extra shipping, they deducted 15% and never returned my shipping costs. This cost me all together $50. I contacted them three times so
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Showing 1-15 of 1,503 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100   Next
Date Rating
Overall Rating:Store Rating: 1.0
 
Mar 05 '12
The product was showing as available and suddenly I received an email stating...
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Overall Rating:Store Rating: 5.0
 
Feb 01 '12
always wonderful
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Overall Rating:Store Rating: 4.0
 
Jan 11 '12
This order seemed to take longer than usual to reach me from NYC to Mass. via...
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Overall Rating:Store Rating: 5.0
 
Dec 12 '11
Excellent
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Overall Rating:Store Rating: 5.0
 
Dec 11 '11
GREAT
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Overall Rating:Store Rating: 5.0
 
Dec 07 '11
great job i will continuo shop with your people again thank you
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Overall Rating:Store Rating: 1.0
 
Nov 30 '11
I have not received the package and there is no tracking number or order status...
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Overall Rating:Store Rating: 4.0
 
Nov 13 '11
Had no problem and yes I would shop at 1st Perfume
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Overall Rating:Store Rating: 3.0
 
Oct 25 '11
Perfume was ordered and I was advised it was processing. A few days later I...
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Overall Rating:Store Rating: 5.0
 
Oct 09 '11
I found my favorite perfume
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Overall Rating:Store Rating: 3.0
 
Sep 26 '11
I purchased the two Items named above, and after several days I received a...
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Overall Rating:Store Rating: 1.0
 
Sep 13 '11
I submitted the order 9-5, got one email saying to track your order go to the...
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Overall Rating:Store Rating: 4.0
 
Sep 10 '11
My order was cancelled by the company. While the notification and return of...
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Overall Rating:Store Rating: 4.0
 
Aug 24 '11
as expected! No hassles, no alibis, on time, as advertised - as usual, I am...
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Overall Rating:Store Rating: 5.0
 
Aug 07 '11
I would definitely order again.
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