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1stperfume

1stperfume

Overall service rating:  Store Rating: 4.0
Reviewed by 1594 customers

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Showing 1-20 of 98 reviews Page 1 2 3 4 5   Next
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Overall Rating:Store Rating: 1.0
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HORRIBLE customer service! DECEIPTFUL! BAIT AND SWITCH!

by , May 17, 2011 Rated a Helpful Review
***HORRIBLE CUSTOMER SERVICE!*** SECOND and LAST BAD EXPERIENCE! ***They baited and switched on 05/13/2011 by advertising on their website  "FREE" shipping on orders over $100.00 (as they had for years), and then ...
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Overall Rating:Store Rating: 2.0
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Deceiving marketing of product. Received Tester Bottle.

by , Dec 27, 2010 Rated a Helpful Review
The perfume I ordered was Valentino, The perfume I received was in a torn black and white box that stated it was not for resell and a tester for demonstration only.  My children watched the mail and when the package came in wrapped it for me so I ...
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Overall Rating:Store Rating: 1.0
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I WOULD NOT SHOP HERE EVER AGAIN

by , Jan 15, 2010 Rated a Very Helpful Review
1. They took 2 weeks to shipped out my order with no reason why does it take so long...2. They were unable to complete my order but still shipped out without notice, only left a message paper in the package said "we were unable to complete you order ...
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Overall Rating:Store Rating: 1.0
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I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE !!

by , Jul 8, 2009 Rated a Helpful Review
I ordered Byblos 6.7 oz. Shower and Bath Gel.  When received, it was not in a box and there was no receipt. A couple days later I used it and to my surprise it was very watered down and no frangrance. I emailed the company several times and no ...
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Overall Rating:Store Rating: 1.0
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WORST shopping experience. This place is about as crooked and dishonest as possible.

by , Dec 22, 2008 Rated a Helpful Review
DON"T BUY FROM 1ST PERFUME!!!! I asked (by email) if I may come to them to purchase my perfume in order to avoid paying S&H. They told me (over the phone) that that would be fine. I verified that there was no discrepancy between online prices ...
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Overall Rating:Store Rating: 3.0
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1stPerfume has good prices, but my cologne came without a box.

by , Feb 9, 2008 Rated a Very Helpful Review
I was introduced to 1stPerfume while writing preparing an Epinions Review on E scada for Men. While preparing to write my review, I observed the pricing guide alongside the product, which indicated that Escada for Men ...
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Overall Rating:Store Rating: 1.0
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Seems to be a scam!!!

by , Jan 2, 2008 Rated a Helpful Review
Placed order 12/20/07. Received confirmation of order email 12/22/07. My account was debited for this order on 12/24/07. I received an email issuing my tracking # on 12/26/07. Now...I realize there were a few holidays to consider, but it's now 1/2/08 and ...
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Overall Rating:Store Rating: 2.0
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If everything goes right, great. If not, prepare for battle.

by PattyTherre is a Top Reviewer on Epinions in Online Stores & Services, Feb 4, 2007 Rated a Very Helpful Review
My first choice for perfumes is S centiments.com but there have been occasions when I have had to shop elsewhere. Over the holidays, when everyone was out of stock of many perfumes, I settled for whoever had what I was ...
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Overall Rating:Store Rating: 1.0
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Really turned me off. I don't trust them.

by , Jan 27, 2007 Rated a Helpful Review
From my fruitless attempts to contact them by internet and phone, I decided to buy elsewhere. I was shopping online for several J'Adore, L'Aire du Temps, Boucheron and Coco Chanel items. Covered almost 40 sites January 3 to 23,2007. Of the 14 items on my ...
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Overall Rating:Store Rating: 1.0
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I would NEVER purchase another item from this rude, poor ethics company!

by , Dec 28, 2004 Rated a Very Helpful Review
I would NEVER purchase another item from this company! I ordered a bottle of Opium women by yves saint laurent eau de toilette spray 3.4oz's alcohol free. When the purchase arrived I was not sent what I had ordered. Instead they sent me, Opium yves saint ...
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Overall Rating:Store Rating: 1.0
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They sell returned goods

by , Dec 23, 2003 Rated a Very Helpful Review
Their site has a screen of "customer comments" that say they had an "excellent shopping experience". I did not. The site also says "We will never compromise quality to make a sale" - that is a direct quote. I received the items I ordered. 1/4 perfume ...
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Overall Rating:Store Rating: 1.0
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Really bad experience.
by ,Jun 16, 2012
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I ordered an open box Angel perfume ($96 with shipping). the bottle was not closed correctly and all the bubble wrap was wet when I got it. I opened the bottle to try it an the cap broke. I contacted the costumer service and they told me that they can
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Overall Rating:Store Rating: 1.0
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HORRIBLE. WILL NEVER USE AGAIN. PRODUCT APPEARED WATERED-DOWN.
by ,Aug 15, 2011
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HORRIBLE!  DO NOT USE!!!  First, I did not receive what I ordered.  I received two of the lesser value items and was charge at the higher value item price.  Also, and more importantly, I believe the products were tampered with. 
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Would never order from them again-very bad experience
by ,Feb 18, 2011
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TERRIBLE customer service! Or better said NO customer service. They sent me a tester instead of the regular bottle of fragrance I paid for.  They don't bother to respond to any of my manye-mails to customer service. 
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Overall Rating:Store Rating: 1.0
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Dishonest online retailer
by ,Jan 10, 2011
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1st Perfume.com1548 2nd AvenueNew York, New YorkUnited States
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Overall Rating:Store Rating: 1.0
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Fraud.
by ,Dec 7, 2010
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They shipped the wrong article, so I returned it unopened. But instead of refunding the entire amount including the extra shipping, they deducted 15% and never returned my shipping costs. This cost me all together $50. I contacted them three times so
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Overall Rating:Store Rating: 1.0
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TERRIBLE service - discount not worth the hassle!
by ,Sep 17, 2010
(Not Yet Rated)
Terrible! Ordered product on 9/8/10 - card charged on 9/10/10. Got verifying phone call on 9/13, after UPS notified it was ready to ship and would be out on 9/16/10. Then got another e-mail from UPS saying order was cancelled. How do you ship something
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Bad Business Practices - Bad Customer Service
by ,Aug 9, 2010
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My order of dusting power came in a broken container.  There was also an old $10 price sticker from Snyders on the package.  I paid $20 for the item.  I emailed them and sent them a photo of the damage and price sticker and they
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the worst, not reliable, poor customer service
by ,Jun 9, 2010
(Not Yet Rated)
Never ever will shop there again they sent me a short order I kept e-mailing, calling, fax them a letter and asking for the rest of my order never got back to me, I paid through paypal, made a complaint though them and  nothing happened,
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Would NEVER use again
by ,Apr 13, 2010
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I ordered two items from 1st perfume online store.  I received an email indicating that the items were shipped.  However, upon receipt of the shipment only one item was inside with a note that said the other item could not be shipped and a
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Showing 1-20 of 98 reviews Page 1 2 3 4 5 Next

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Date Rating
Overall Rating:Store Rating: 5.0
 
Dec 10, 2013
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good website, good service
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Overall Rating:Store Rating: 3.0
 
Jun 12, 2013
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GUCCI ENOY WAS HALF FULL IN BOTTLE,BORA BORA WAS SMALLER THEN EXPECTED &...
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Overall Rating:Store Rating: 5.0
 
May 12, 2013
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the worst part... and i want this corrected ....is that I was offered $100 to...
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Overall Rating:Store Rating: 4.0
 
Apr 19, 2013
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Don't know if I'd buy from them again. Seemed like it may have been a...
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Overall Rating:Store Rating: 2.0
 
Mar 5, 2013
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The perfume I purchased (Anais Anais) didn't come in a box and it smelled...
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Overall Rating:Store Rating: 5.0
 
Feb 12, 2013
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Everything was perfect.
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Overall Rating:Store Rating: 5.0
 
Nov 12, 2012
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outstanding service...I recoment it to all my friends
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Overall Rating:Store Rating: 5.0
 
Jul 18, 2012
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I was quite surprised at how fast I received my product. Very happy with the...
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Overall Rating:Store Rating: 4.0
 
Jun 17, 2012
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I ordered Hollywood perfume and was informed it was out of stock. This is the...
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Overall Rating:Store Rating: 1.0
 
Mar 5, 2012
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The product was showing as available and suddenly I received an email stating...
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Overall Rating:Store Rating: 5.0
 
Feb 1, 2012
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always wonderful
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Overall Rating:Store Rating: 4.0
 
Jan 11, 2012
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This order seemed to take longer than usual to reach me from NYC to Mass. via...
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Overall Rating:Store Rating: 5.0
 
Dec 12, 2011
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Excellent
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Overall Rating:Store Rating: 5.0
 
Dec 11, 2011
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GREAT
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Overall Rating:Store Rating: 5.0
 
Dec 7, 2011
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great job i will continuo shop with your people again thank you
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