4InkJets

Placed my first order on 10/6/2009, I was not informed at that time that the cartridges were on backorder. I placed my second order on 10/12/2009 and again I was not informed that one of the items on this order was backordered. I was out of the ...

My pet peeve in life is poor customer service. On the flipside, when a company gets it right it makes me insanely happy - which I guess says something about the state of customer service these days. LD Products (4InkJets) has really impressed me. For ...

BEWARE! It is cheaper to pay the exorbitant Canon prices for ink than to buy from 4inkjets. In my last $50 order from 4inkjets for ink tanks for my Canon PIXMA MP780, over half of the cartridges were no-name cartridges made in China (of course) in ...

Anybody with a home printer dreads when you need to buy ink. It seems like such an expensive purchase, and one that has to be made all too often. Also, if you have printer like mine and have to search and search for the right size ink tanks, it can get ...

Having heard mixed reviews from ordering re-manufactured cartridges, I was hesitant to try this product. 4InkJets.com had a great rating here, so I went to their site. It was easy to find the product I needed using their search engine. I was given ...

Refurbished cartridge quality was poor. Took hours of futzing to get it clean and working. To replac ...

The bulk price for canon compatible ink cartridges was very cheap. The ordering by phone was very easy to do with a operator who was very polite and seemed experienced. I was surprised by the quick and free...

They had great customer service! I made a mistake when placing my order and they quickly adjusted it before it went out. My order was on my doorstep only 2 days...

I was a little worried at first. I ordered Canon CLI series cartridges w/chip. They arrived as schedualed. I have been using them for a week so far and the ink supply is just fine. The colors are excellent. And all this for a third of the retail price. It is a no brainer. I recommend this store highly.

Ordered all four colors to restock my company's Lexmark C534, received fast and on time; Magenta and Yellow cartridges streaked pages - faulty cartridges, called company they sent replacements, only yellow streaked again but much less, yellow cartridge handle is broke as I removed from packaging, called company - they almost would not send a replacement, but did. 2 1/2 weeks after receiving the full order my machine says the Cyan is empty?? Called company, person states it's impossible as they weigh the cartridges before they're shipped, and cartridge feels like it still has toner in it - but lets say it's the electronic component that's old or malfunctioning.. manager Danny refused to answer call "because of my previous conversations with customer service" (huh?) and wants me to send all my cartridges back for a full refund. I'm treated like a dishonest customer for their lack of quality. Must be a profitable company when they can fire the customer.

I bought a number of cartridges for my Epson NX300 as they offered a deal on 3 of each color and (I think) 5 black.  They all came quickly and I inserted them in the machine and initially they worked well.  The colors were fine, and they had no tendency to require frequent cleaning.
However, after about 2 months, the printer wouldn't print and I would get messages that it didn't recognize the cartridges.  I called 4inkjets and they said to remove and reinstall the cartridges that were not recognized.  I ended up having to remove and reinstall many of them for 50 or 60 times over the next month or so. Each time that the printer would again print, it would first have to "charge the system" consuming a lot of ink.  I tried putting in new 4inkjets cartridges with new "holders" as well as reinstalling the offending ones repeatedly.  I finally gave up and bought Epson cartridges.  The printer now works fine!  I have about 10 cartridges remaining that my machine probably won't accept.

I bought 10 ink from them for my printer.  It does not work.  I called tech support and they told me to remove the ink and turn the printer off for 15 minutes.  (Thinking I will forget about them)  After that it still does not work.  I called support again.  They said that I should open the other cartrage and try them.  After I tried a few more that still does not work.  They told me because I opened them so They will NOT refund or trade them.  That is a waste of $60 on them.  I guess if your ink work they are good.  If NOT they will NOT stand behind their product.

Item was for High Yeild Toner.  What we found by running these that they are actually standard yeild, or less.  Also, bad quality of the rebuild on the cartridges.  We ended up with toner everywhere.  This was not just 1 but all 4 of our color and black cartridges.

Site listed difficult to find aftermarket Epson T069 cartridges at best price I could find. Site indicated item was out of stock so I called their support number to inquire. New stock had arrived so I placed an order. The order was processed and in the mail within 1 hour. Two days later the Priority Mail package arrived. Could not have been a better shopping experience.

First time buyer. Very glad I did after reading all the past reviews. Hope this company continues to do excellent service. My order came very fast by USPS. Thank you very much.

My first time with 4InkJets Nov 2008. My order took two days from the west coast to the east cost. I was doing business with another big company like 4InkJets on the west coast for several years and they failed me big time in Nov. Understand they had changed owners but kept the name of the business. So decided to go with some one else after reading high ratings from Epinions and other websites. I will be coming back to 4Inkjets soon for sure.

excellent, excellent, EXCELLENT service!! Easy ordering, amazingly fast delivery, and they even send you order tracking via email. My order was exact and I paid $17 less (even with shipping costs) for the same item I was going to purchase at Office Max!
I will always purchase from 4inkjets.com in the future.
Deb

Have had a very good purchase experience. After an order is placed, this business responds with several e-mail notices to let me know the progress of my order. From confirmation through tracking numbers, it keeps you in the loop. Order arrives within a few days. Will order from it again.

Fast and perfect every thing was good Fast and perfect every thing was good Fast and perfect every thing was good
Fast and perfect every thing was good

Great shipping time, honest prices and decent customer service, but extremely poor quality control. The first cartridge I ordered has no blue then the replacement cartridge they sent made streaks and blotches all over the page, no matter what we tried to do. Sent it back and got a refund. Never again!

I have used 4InkJets for a couple of years. I only had one cartridge problem over many months until the last few months when I've had 3 or 4 failures for the black ink for my Epson Stylus printer. Either the cartridge leaked or in most cases, it failed to print while still showing over 60% loaded. The style of the cartridge was changed just before I began to have frequent failures.
I've had no trouble with the color cartridges nor with customer service sending me replacements. But given the consistent problems I've had, I will no longer use nor recommend this company.

I ordered a re-manufactured DR-250 Brother laser drum. It was defective. When I called their customer service they refused to ship out a replacement priority without charging me. So much for their customer satisfaction guarantee. This is the last time I will use this company.

4inkjets really does not even deserve 1 star!! Do yourself a favor and order your ink elsewhere.

I decided to give them a shot after reading many favorable reviews. The first order took almost 3 weeks to arrive, come to find out there was an error & no one felt the need to contact me to let me know. I had ordered priority mail as well, so I expected to receive my ink within 1 week, especially living 2 hours south of their warehouse! They were completely unapologetic & their customer service was honestly some of the worst i have had the chance to experience.

I am not an unreasonable person, so i gave them another try, maybe the first was just a mishap, it happens, i understand that completely. Order 2, same thing. They had 1 out of the 18 cartridges on backorder and did not feel the need to inform me. instead I had to track them down & see for myself where my ink was. I called & again their service was awful, it took 15 days for priority shipping two hours away!

BUYERS BEWARE!!!

4Inkjets was so easy! They have everything I needed on their easy to use website, plus for the remanufactured cartridges they didnt have, their OEM's were cheaper than list price!

I placed an on line order with 4InkJets and I received my order within 3 days of ordering. The 3 InkJets arrived well packaged and they were the correct cartridges.

I will shop with this merchant again, there is nothing better than easy ordering, quick shipping and especially receiving the correct product undamaged.

How can this guys be in Business. Worst experience ever on customer support. I had to go to another store that really satisfied my needs.

Best prices around. Their generic ink looks as good on paper as its price tag does online. Lighting fast shipping that's free if you spent fifty bucks! You will not beat them, trust me, I stayed up all night looking and it was worth it to find them. I will order a lot more from 4inkjets.com And customer service doesn't get any better either by the way, they answer the phone on the first couple of rings! Keep it up guys!

I have been a regular customer. I had an order of toner that had 3 out of box failures and 2 toner cartridges actually broke loose in 2 printers and ruined the printers. 4InkJets told me their policy is to not be responsible for what their defective products do. Last time I purchase with them!!!

Fast delivery; large selection of both inkjet and toner cartridges; least expensive place to buy ink; most of their cartridges are remanufactured (recycled!) which is great.

My Xerox toner cartridge is $130 at office retail stores. At 4inkjets, it was only $50!

I ordered their bulk Canon kit and am very SATISFIED. I made the order on Sunday night and received it on Wednesday. So far I have only used only one black cartridge and it is working fine. I cannot see buying from anyone else even though I have found even cheaper ink, the reviews I have found on those sites were quite negative unlike 4inkjets.

The bulk prices are so cheap that I will probably stop going through the trouble of refilling the cartridges.

The delivery time was excellent. The product was correct. I have not yet attempted to contact customer service. I ordered a laser toner cartridge. It arrived having spilled the laser toner out of the cartridge making it impossible to handle without getting it all over everything. I have not yet attempted to see if it can be cleaned off and used. I will probably keep it and attempt to clean it off, only because that may be easier to do than trying to return it. There is no possible way I would order anything else from this outfit or recommend them.

Delivery speed and order accuracy were fine. Customer service was ok, but not very friendly. The product was absolutely substandard, the cartridges all leaked. I returned the entire order. I would never use this company again and am now gun-shy about remanufactured cartridges in general.

Absolutely terrible. I ordered three cartridges. One leaked ink all over, another was a mispick. I understand mistakes, but I sent an e-mail expecting an RMA# or something. I received no response back in return. Do not waste your money!

Have purchased cartridges several times from this store. Always received excellent and accurate service. The products worked as well or better than oem and I continue to purchase from them.