I have been an att wireless customer for over 4 excruciating(oh yes, I mean PAINFUL) years. Every one of them I wanted to switch but it just seemed easier to stay.I really needed to keep my number for business reasons...They seem to always make ...
Please don't punish yourself use another company. This is the worst company ever to deal with. They are very rude and will not help you. From the manager to the customer service reps, they are horrible. They have screwed up my account several ...
Well, I couldnt really complain about ATT in the beginning same as any other cell phone service for the most part although the rate plans were definitely higher than my previous carrier (cell one) which was bought out by ATT. My complaints started ...
Wow - Can you believe the nerve to call this process an UPGRADE.I have been wanting a new phone for 4 years (not under contract) and I finally ordered one online.Here is a synopsis of how they dare call themselves CUSTOMER SERVICE.1. Tuesday ...
Beware AT&T: First time phone buyer? You will get a great deal with AT&T $129 for the AT&T Tilt and 2-year contract. But wait...you are 10 year customer with a two year update available on your current phone. AT&T wants $400 up front for a new Tilt and ...
Using the AT&T online site, as well as dealing with the customer service side of the site, as been one of the most stressful encounters with an internet business that I have ever dealt with. Up to the point that I began using the site, things had gone ...
I have repeatedly had problems with this co.- mainly in cust. svc. including being offered insurance by a rep who gave me totally incorrect information & terms to which I agreed- only to find out when I went into the store because my phone broke that I ...
The only good thing about ATT wireless is that the actual netowrk is great. For most people, when they are looking for a moble phone company, this is most important. However, everything else about ATT wireless stinks! First, over the past few years I ...
the bottom line - I honestly HATE AT&T Wireless - but you can't get out of the contracts - even if the PROVIDER CAN'T PROVIDE SERVICE!!! This is by far the worst service I have ever had! I have been a customer for probably 6 years now and I ...
First I sign up for online billing. When I get my first bill in the mail, I think it is just a notice of my charges and forget about it. Then I get a second bill, with charges still left over from the first, even though I already signed up for ...
AT&T Wireless will take you for an entire month of service charges on your final month of service when you cancel your account unless you cancel it on the last day of the contract period. After speaking with multiple service reps and getting the same ...
The bills keep coming, it is currently up to $888 and change. I signed up in August 2003 for a new one year plan, even though, at the time I could have ported my phone to Verizon, and I disregarded the complaints and reviews I got thru research. ...
Unfortunately, there isn't a better place for these comments that I found. The online service for at&t doesn't allow any major account changes online. You have to call and wait on hold to change much besides sms messages or other minor details. I ...
If you're trying to port a number and join 2 accounts to one, or anything else above and beyond normal, start taking names and ID's of people you speak with on the phone, because here's what you'll find... 1. There's about 10 different customer service ...
HORRIBLE HORRIBLE HORRIBLE. I GUARANTEE YOU WILL HAVE A BILLING PROBLEM AND YOU MAY HAVE TO PAY EXTORTION MONEY TO JUST GET YOUR PHONE TURNED ON. STOP RIGHT NOW AND CALL THEIR "CUSTOMER SERVICE" AND ASK FOR A PERSON WHO WILL GIVE YOU AN ACTUAL ...
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