AT&T Wireless

First I sign up for online billing. When I get my first bill in the mail, I think it is just a notice of my charges and forget about it. Then I get a second bill, with charges still left over from the first, even though I already signed up for ...

the bottom line - I honestly HATE AT&T Wireless - but you can't get out of the contracts - even if the PROVIDER CAN'T PROVIDE SERVICE!!! This is by far the worst service I have ever had! I have been a customer for probably 6 years now and I ...

The only good thing about ATT wireless is that the actual netowrk is great. For most people, when they are looking for a moble phone company, this is most important. However, everything else about ATT wireless stinks! First, over the past few years I ...

Beware AT&T: First time phone buyer? You will get a great deal with AT&T $129 for the AT&T Tilt and 2-year contract. But wait...you are 10 year customer with a two year update available on your current phone. AT&T wants $400 up front for a new Tilt and ...

I've had AT&T wireless service for about 6 months, and up until now things have been okay. The service is normally pretty good despite a few dropped calls, usually while driving on the interstate. The monthly cost of the service is competitive, and ...

Please don't punish yourself use another company. This is the worst company ever to deal with. They are very rude and will not help you. From the manager to the customer service reps, they are horrible. They have screwed up my account several ...

When I signed up for AT&T wireless, I went into a company owned At&T Wireless store (on Geary St in San Francisco) and was assured that I would have a month to try out the phone and if I didn't like it, no problem. I would not be locked in to a ...

Well, I couldnt really complain about ATT in the beginning same as any other cell phone service for the most part although the rate plans were definitely higher than my previous carrier (cell one) which was bought out by ATT.  My complaints started ...

HORRIBLE HORRIBLE HORRIBLE. I GUARANTEE YOU WILL HAVE A BILLING PROBLEM AND YOU MAY HAVE TO PAY EXTORTION MONEY TO JUST GET YOUR PHONE TURNED ON. STOP RIGHT NOW AND CALL THEIR "CUSTOMER SERVICE" AND ASK FOR A PERSON WHO WILL GIVE YOU AN ACTUAL ...

I ordered a GOPHONE from AT&T wireless online. I needed to not sign a contract, as I will be moving in less than a year. I read about the gophone and decided that it was a good plan for me. When they mailed my gophone, they also mailed me a free2go phone ...

AT&T has got the worst customer experience in any business!!! Customer service reps are rude, even after the 45 minute wait. One female rep was raising her voice and almost yelled at me-This was from the warranty dept and one guy from Customer ...

I have repeatedly had problems with this co.- mainly in cust. svc. including being offered insurance by a rep who gave me totally incorrect information & terms to which I agreed- only to find out when I went into the store because my phone broke that I ...

Wow - Can you believe the nerve to call this process an UPGRADE.I have been wanting a new phone for 4 years (not under contract) and I finally ordered one online.Here is a synopsis of how they dare call themselves CUSTOMER SERVICE.1. Tuesday ...

If you're trying to port a number and join 2 accounts to one, or anything else above and beyond normal, start taking names and ID's of people you speak with on the phone, because here's what you'll find... 1. There's about 10 different customer service ...

Unfortunately, there isn't a better place for these comments that I found. The online service for at&t doesn't allow any major account changes online. You have to call and wait on hold to change much besides sms messages or other minor details. I ...