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A M Royal

A M Royal

Overall service rating:  Store Rating: 4.5
Reviewed by 216 customers
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Showing 1-15 of 81 reviews Page 1 2 3 4 5 6 - View all   Next
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Overall Rating:Store Rating: 5.0
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Great personal experience from a great store

by bwash50, Dec 09 '08
I can only describe our personal experience with A M Royal, and it was excellent. We knew exactly what we wanted to order down to the manufacturer and model numbers, and found the items on A M royal's web site without hassle. We ended up paying a ...
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Overall Rating:Store Rating: 1.0
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They're a Bunch of New Jersey Crooks Selling Stuff They Don't Actually Have In Stock

by raffo, Dec 02 '08
These people sell you stuff that they don't actually have in stock; but they don't tell you that on their website when you place your order.The website appears professional, but the people behind the website are just lowlives probably working out ...
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Overall Rating:Store Rating: 1.0
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Nothing but lies!

by geckoemmy, Nov 25 '08
I have a lot to say about this company! From reading the other negative reviews on this site, I can see that my bad experience was not a singular one. I purchased a Samsung Black Pearl Refrigerator from this company 10/23/08. Prior to the sale, I ...
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Overall Rating:Store Rating: 1.0
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Deeply disappointed in the condition of item when arrived!

by hjduy445s, Jun 29 '08
I am just going to tell it like it is: This is my first business transaction with this company. I purchased an LG 6,000 BTU, 10.7 EER Window Air Conditioner for an attic installation of 5000 sq ft, 96 year old house undergoing ($100,000 ) major ...
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Overall Rating:Store Rating: 5.0
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Great company, great delivery

by gthom55, Oct 06 '07
I purchased a full kitchen from AM Royal. I was building a new kitchen and needed a refrigerator, range, and dishwasher. They had a great selection, with many different brands and styles. With such a vast selection, I wasn’t sure what to get, so I made a ...
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Overall Rating:Store Rating: 5.0
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Honest Retailer with Great Prices

by johnandersonb, Oct 03 '07
Based on the other reviewers here who were nice enough to share their experiences, I decided to order from them. Their website was clear and easy to navigate. The return policy was better then most. The product offering was impressive. The price of ...
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Overall Rating:Store Rating: 1.0
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TERRIBLE!!!!!!!!!!!!!!

by fredbutlerii, Oct 02 '07
All - I ordered an item from this merchant and was told the item was on back order a few hours later. I was asked if I would like to wait on the item and I said yes but to call me when the item was available to confirm I did not purchase it already. Well ...
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Overall Rating:Store Rating: 5.0
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Helpful, professional, honest and I could not be happier

by honorable, Sep 12 '07
GREAT experience. I own a gourmet food store and my air condition broke during a heat wave. I went online and found the air condition I wanted and I ordered it from AJ Madison (because it was the cheapest price) well that blew up in my face when they ...
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Overall Rating:Store Rating: 2.0
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Customer service promised, but poorly executed

by bw24, Aug 21 '07
My experience with AM Royal has been a mixed one, largely tainted by their unprofessional and often abrasive customer service representatives. I ordered an air conditioner from AM Royal with the encouragement of positive store reviews and low price. ...
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Overall Rating:Store Rating: 5.0
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Professional and Courteous Customer Service

by pajerodavid, Feb 21 '07
Customer service seems to be taken seriously by the staff of AM Royal. We contacted AM Royal to see if they had a hard to get exterior blower range hood in stock and they said that they had one left in stock. We went online and ordered the hood from AM ...
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Overall Rating:Store Rating: 5.0
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Great Bargain Hassle Free

by brucediangelo, Nov 16 '04
I bought a washer dryer combo and a microwave oven from AM Royal online and got an instant email confirmation of the order details. The microwave was a very hard to get model since it was an older model but they did have it in stock and it came via UPS 3 ...
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Overall Rating:Store Rating: 1.0
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Misleading abusive crooks! Don't believe anything they say!

by maestrob, May 28 '04
My shopping experience here was unbelieveably bad. When I called to order a Friederich thru-the-wall air conditioner, I was told by the salesman Mike that they would deliver the unit within a week, but the price was $769, not $649 as listed on their ...
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Express Reviews
Overall Rating:Store Rating: 5.0
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Great Experience. Highly Recommended.
by zeuszeusisinda,Jan 18 '10
Great experience. Quick delivery. Had a damaged Whirlpool washer delivered and within one week had a new unit with the old unit removed. Highly recommended.
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Overall Rating:Store Rating: 1.0
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robbed!
by bpeaster,Dec 30 '09
They have not provided a tracking number, I have tried to contact them numerous times & only get an answering maching.....worst yet they have $799 of my money and thier website is no longer up. DO NOT DO BUSINESS WITH THESE
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Showing 1-15 of 140 surveys Page 1 2 3 4 5 6 7 8 9 10 - View all   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Jun 10 '09
GREAT AFTER SALE CUSTOMER SERVICE. I WILL DO BUSINESS WITH THEM AGAIN. THANK...
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Overall Rating:Store Rating: 5.0
 
May 22 '08
This was the easiest online trasaction i have had in a while.
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Overall Rating:Store Rating: 5.0
 
Nov 18 '07
all items arrived earlier than expected. i'll shop here again.
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Overall Rating:Store Rating: 5.0
 
Nov 14 '07
Everything went very well. The staff on the phone were very knowledgeable and...
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Overall Rating:Store Rating: 5.0
 
Oct 15 '07
I will use this website again for future purchases. They far exceeded my...
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Overall Rating:Store Rating: 5.0
 
Oct 02 '07
Great shopping experience. Delivery people placed all items in my kitchen. All...
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Overall Rating:Store Rating: 5.0
 
Sep 17 '07
Order arrived earlier than expected. All items had an extra box on top of the...
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Overall Rating:Store Rating: 5.0
 
Jan 24 '07
A store you can trust for major appliances on the Internet. The all...
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Overall Rating:Store Rating: 5.0
 
Nov 09 '06
I received my order in 3 business days. I was very satisfied with my purchase.
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Overall Rating:Store Rating: 5.0
 
Oct 26 '06
AM Royal was not necessarily the least expensive however they lived up to their...
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Overall Rating:Store Rating: 5.0
 
Oct 24 '06
A store that can definitely be trusted with online purchases. I got an email...
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Overall Rating:Store Rating: 5.0
 
Oct 12 '06
This store is great!!! They had the best price on the washer and dryer i...
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Overall Rating:Store Rating: 5.0
 
Oct 08 '06
Easy, everything went well. Thanks
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Overall Rating:Store Rating: 4.0
 
Sep 19 '06

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