Academic Superstore

I had a similar experience as some of the other reviewers.  My products were never received.  The only communication I had with the company was when I initiated calls to see why 1.5, 2 and 3 weeks later I still had not received my order.  ...

Masters of mis-communicationOh boy. Where do I start? Academic Superstore has made me lose faith in online shopping. They've managed to make ordering a laptop for the upcoming school year an absolute nightmare.Here's what I've done so far:1. Called ...

I have ordered from Academic Superstore in the past with great results.  Almost a month ago I ordered Adobe Dreamweaver CS5 and Fireworks CS5.  While ordering I was told that the product may not ship until early May so I was patient.  ...

I have been using a demo version if Nik Color Efex Pro photoediting software for a couple of weeks and decided it was time to purchase my own copy.  Nik rolls several of their products into a "complete package" that retails for ...

I placed an order for micorsoft office professional for my daughter. I faxed in all the required documents for the student verification.  I waited 2 weeks. Order never came.  I called and was told the price I paid (which was $ 99.98) for the ...

Terrible Terrible Terrible...I ordered dorm refrigerators in April for grad night at our school.  Six of them arrived on time with many, many broken promises and lies of shipping dates  for the others.  Yesterday I was looking through my ...

I had ordered some software through their website. I was NOT informed at the time of purchase that the particular item I had ordered was not in stock. According to the status link it was going to go out in "1-7 days", because it was back-ordered. I ...

Like others, I too was caught in a quasi-bait and switch with Academic Superstore. As requested, I submitted my student eligibility information to the store. I placed my order later and mentioned my information was on file. Just as the website suggested ...

I placed an order to Academic superstore and was told at the completion of my order that I require Credentials to order the product. So I sent an email cancelling the order and ordered the product from somewhere else. I shortly after received an email ...

I ordered a student version of MS Office 2003, that includes two smaller programs--Coradella Collegiate Bookshelf AND Dr. Paper. I ordered that specific version because I needed those two programs as well as Office, as soon as possible. I was led to ...

AVAILABILITY and CUSTOMER SERVICE seem to be the things most people are concerned with at this store. Let me tell you about my good experience with Academic Superstore... Availability was no problem for me because I CALLED TO ENSURE IMMEDIATE ...

I have ordered from Academic Superstore about 7 or 8 times in the past year. The good: The website is easy to navigate. Their prices are competitive, shipping costs are low (or free) and everything that I have ordered has (eventually) arrived in ...

Their key to download didn't work, their customer service levied insults calling me a liar about product problem and my need to purchase from another company, and they refused my request for a refund. Buyer

These guys really don't know how to do business. Good prices and stuff, but charged me £7 for delivery, and 10 days later I STILL haven't got my product! Really poor. Furthermore, it took them 2 days to reply to an e-mail! Not very good customer