Ace Hardware

Recently I acquired a very old but great working pressure-cooker after several great meals it locked up, the seal inside and was unable to open it.  By chance about a month later, I stopped in and was told by a very friendly and helpful gentlemen, ...

I should have read the reviews about Acehardware.com. I didn't, so I got rooked like many other people here. I placed an order Sept 6th, by the 14th I was calling to see where my order had gone after it was located in stock as the site showed. ...

The serious problem I have is with the quality consistency of Ace Hardware products.  For example, Ace Campermount Tape costs 2-4X as much as the competing Frost King product at other stores.  I returned it because once the Ace product is ...

HORRIBLE RETURN POLICY-I purchased a sink and facet and fittings online in the beginning of June 2010. I do all my shopping online since it is so convenient. I had the items shipped to the store since it was free. It arrived with 8 days, when I got them ...

Shopped on-line for GutterStuff (wonderful product), and needed a lot to cover my house. Had it shipped to my local store, got there on-time and the store manager was very helpful and quick to find the boxes and help me put them in the car. ...

Ace is the "helpful place"? ... not so much! I ordered products online. Selected ship-to-store, completed the order online and received an order confirmation email. All seemed normal. When it didn't arrive in 8-10 business days, I called back to ...

I assumed that a reputable name company like Ace Hardware would have it together, but no. I will never do business with this online store again. Pro: the price was right, local store folks tried to help Con: order never arrived, couldn't be tracked ...

I ordered two exhaust fan motors from acehardware.com. Ace offered free shipping to my local Ace store which sounded like a pretty good deal. I got an e-mail order confirmation right away and was told to expect delivery in 8-12 business days (excluding ...

I ordered 12 6"x9" notepads from the Ace Warehouse on Dec 28,2005. I was advised it shipped on Jan 11, 2006 to a store about 15 miles from my house and I would be notified when they arrived. Well after waiting for a couple of weeks I was told that I had ...

I ordered a water heater blanket from Ace Hardware in early December 2005 and chose the in-store delivery method. It's now mid-January and I still have not received my item. Customer service has been practically non-existent. At other ...

three weeks ago i tried to find out about an ace hardware store in my neighborhood. it's conveniently located, prominently displays an "open" sign, and is listed in the online store locator, but every time i went there during normal business the store ...

Absolutely horrible. I ordered an item that didn't ship for 2 weeks. They told me it was a special order. I told them if I'm going to have to wait 3 weeks to actually get item in my hands, I might as well order it from somewhere else and get it in a few

I bought spring garden supplies at Ace specifically because rebates were offered.  A month after I submitted my rebate request EXACTLY AS INSTRUCTED BY ACE, Ace refused to honor its own rebate because ACE could not find its OWN product number.

Ace Hardware is a fine brick & mortar store, but if you buy online, beware they can ship you whatever they want and call it a website error when it is not what they advertised.I ordered a 3 pack of fans from their website.  They shipped