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Feb 20 '04
Ace seems to have everything a person could have when they want to entertain. Good transaction.
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Feb 20 '04
Very content with ACE and would shop and recommend again.
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Feb 19 '04
The website was easy to use and pretty quick. Some of the photos didn't show up, but I did see pictures of what I was looking for, so no bother.
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Feb 19 '04
Table arrived in good form earlier than I anticipated. Only problem was getting directions to the truck driver so he could find our location. Everyone at Ace Mart was very helpful in contacting the truck driver through the shipping company.
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Feb 19 '04
Great website, easy to use, and easy to complete the final transation!
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Feb 17 '04
Simple and quick ordering on their website. Great price on item purchased compared to other sites. One mistake - Mailing label did not have the name of the person it was supposed to go to, just the company name repeated twice.
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Feb 15 '04
The only problem I have is there were no directions on how to use the item. I have never used one before and it seemed simple enough, but the attachments were a little confusing.
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Feb 13 '04
1) The picture and the description online is deceiving.
It talks about a worktable, Stainless steel, but actually only the table top is stainless steel while the bottom shelf and the legs are just galvanized or coated steel.
2) The shipping and handling cost was too high.
3) The table top arrived with a visible dent, since the shipping box was in good condition it looks like it was packaged already with the dent.
4) The welding of the legs and the table top was not covered with paint, but just exposed black welding.
5) I still did not get an answer about the damaged top.
I believe I'm entitled to a refund to compensate for the damage. I emailed 2 digital pictures showing the damaged table top and left also a voice message, but did not get any response yet.
Francesco Gennari
ph# 415-863-4147
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Feb 13 '04
I was very satisfied with the ease of finding the products on the web site, cost, and quick delivery.
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Feb 12 '04
We made an order but have not received it. We were told at the tiorder that we would be contacted regarding shipping costs. They have not contacted us. We have tried to reach ACEMART through their website multipal times - but have not received any responce.
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Feb 12 '04
Products arrive as expected, on time and the quality of the baking pans was ten times better than I expected for the price. I will be a return customer.
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Feb 10 '04
The flatware I selected to order was received quickly. I did not realize the bouillon spoons would be too shallow for my purpose. Instructions to return the merchandize came with the package, and directed me to call a toll free number to authorize a return. The gentleman on the phone was competent and courteous, and suggested that I could make the return at an Ace store, or by return shipping. I was unaware that a store was within a reasonable distance of my residence. The return was done at the store, and I ended up buying even more items there. Thanks for the fine service.
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Feb 09 '04
It was very easy to shop here. I received what I ordered and you had the items in stock. The prices were reasonable.
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Feb 08 '04
Web site was pretty well organized...it would have been nice to be able to see better quality images of itmes.
Follow-up to approve shipping charges was prompt and did not appear to slow the order process. Prices were great...still waiting to see if quality measures up (itmes were listed as 4-6 week delivery.
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Feb 04 '04
Not all of the items that we use, but you have in stock, are on the website. Possibly because only certain stores carry these items, I don't know. However there is some confusion created when I have to make a call to have these added to my order. Hope this helps, we really like the convenience of online ordering at EZ's #4 in Dallas.
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