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by susan , May 21 '02
The "in stock" canon G2 camera was actually from overseas and would take 3 weeks to deliver and does not come with a manufacturers warranty. They lied to me 2X's and tried to sell me a 1yr.warranty for an additional $250. I had paid $50 for 2nd day...
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by whatever_dt1 , Jun 07 '02
I ordered a Canon Powershot G2. I spoke with the customer service on a shipment date three times. At each time they promised shipment. After one month they still had not committed to shipment date. At no time did they refer that the item was on...
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by baumer_dt1 , May 28 '02
Despite advertising that the Olympus C-4040 was in stock, and after confirming my online order via email, I learned, when checking on the order, that the camera was not in stock and would not be for weeks. It appears that this site advertises cameras at...
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by archnh_dt1 , May 29 '02
Agianst my better judgement (price was too good to really be true $2195), Ordered a Nikon D1X, 2nd day air. The receipt from the website indicated that the order would be confirmed by phone before processing. Two days have passed -- no call. I've tried...
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by Timothy_dt1 , May 29 '02
The Ordering was very easy via the web. The site stated that the camera was in stock and the price was very competitive. When the order did not arrive on time I checked their site for customer service, there was no web access to customer service, only...
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by William_dt14 , Jun 06 '02
The web site was very user-friendly. BUT, althought the camera I ordered was listed as "In Stock", I checked on the order status a week after ordering and found that it was back ordered and wouldn't be available for two more weeks. I was not notified of...
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by nicksdad_dt1 , Jun 03 '02
I placeed an order for and Olympus C-4040 on 5/24. I call to check on delivery on 5/28 after being on hold for over 30 mins I was told that my order would ship Fri 5/31. It did not ship. Called again on Mon 6/3 was on hold for 45 mins finally talked to...
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by Chuck_dt3 , May 31 '02
I ordered a Sony DSC S85 digital camera and accessories. When it did not come, I called them: they had failed to process the order, but promised to send it. Instead, they sent me someone else's order--a camcorder. They did not send my order. When I...
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by davery_dt1 , May 31 '02
Tried to buy a Sony DSR-PD150 camcorder from this merchant; website then (and now) reports that these units are IN STOCK, but they are not. I was promised delivery by today (5.31), but when I called yesterday to check I was told that they wouldn't get...
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by yachtshot_dt1 , Jun 01 '02
I ordered a digital camera for a certain price waiting 2 weeks never to received it. I tried for 3 days to get a hold of customer service. The 4th day I got through, gave my order number and they refused the original price & claimed they made a mistake....
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by balami_dt1000 , Jun 05 '02
I ordered Canon S30 digital camera I could not even contact the customer service to check the status. The recorded message always says 'we are closed'. I sent many e-mails to check the status there was no reply. Finally one week, after a long hold I...
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by rpdiving_dt1 , Jun 10 '02
A Canon Powershot S30 was ordered on May 31 and had not been delivered as of June 10 so I proceeded to TRY to cancel the order. Can't get them on the phone, can't get them by Email. Thankfully the credit card has not been charged yet. My advice to you:...
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by sj-newyork_dt1 , Jun 12 '02
Don't order from Alien Photo. Our college attempted to place an order. Soon we found out that we would need to pay another $250 that we would get back as a rebate. This was not advertised on the site. We also learned on the phone the Canon Gl-1 we were...
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by mw12345_dt1 , Jun 12 '02
Tried to buy Canon Powershot G2 camera.
1. Pushy salesman. Tried to up-sell me on all the accessories under the sun.
2. Claimed to have in stock, paid for 2nd-day shipping. Two weeks later, still no camera.
3. Called to cancel order (which was...
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by blass79_dt1 , Jun 13 '02
I attempted to purchase a Sony DSC-S85 digital camera for $469. This camera was listed as in stock. I placed my order on the website and received an order number. After two weeks, I called their 800 number, and they told me the camera was backordered...
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