Allegro Medical

Unfortunately, I didnt read other reviews before I bought something on 9/6/09 from these shysters.  Credit card immediately charged, no shipment.  Found out a week later that the product was backordered, even though it was listed as "in stock" on their website.  Immediately cancelled order 9/15/09 and, despite repeated calls, have not been refunded as of 10/30/09.  I am going to try to dispute with my credit card company today.  DO NOT DO BUSINESS WITH THIS COMPANY.  THE WORST ONLINE SHOPPING EXPERIENCE I HAVE EVER HAD.

Very bad experience. Ordered Pronex cervical traction device on 12/15/05, after having been assured item was in stock. Checked status on 12/19/05 ... initially told item had shipped on 12/16 ... when I pressed for a tracking number was told, oops, item back ordered until at least 12/22.

I don't mind errors so much, but it strikes me that they are being dishonest about what they do and don't have to sell.

I ordered a lift chair for my mother after spending all morning on the phone with customer service. Then Allegro Medical sends the WRONG SIZE ! I then had to again spend another 3-4 hours on phone & put on hold numerous times while trying to resolve this error on their part. Allegro Medical refused to send the correct size lift chair on the same day of picking up the wrong size lift chair. They wanted me to send the wrong size chair back first! NO WAY. This was Allegro's mistake and they should've corrected it ASAP ! ANY TRUST WAS GONE. And if I'd sent the wrong size chair back to them first, I'd probably be out of chair as well as $700 ! I even tried emailing the CEO of Allegro(got no response). Then emailed a partner who basically said sorry we lost your trust. We wish you health and happiness ! STAY AWAY from this company even if they have the lowest prices. It's not worth the hassle...believe me !!

DO NOT EVER DEAL WITH ALLEGRO MEDICAL.  On October 1, 2009 I ordered finger splints.  As of October9 they had not arrived, no notice was given to me that they were on Backorder.  On October 14 I cancelled the order and was told my account would be credited with my Refund.  It is November 3 and still no refund.  This Company will not return my phone calls or respond to my E Mails.  They have my money and I have no product....is this THEFT????

First of all, the delivery of their products are slow. It took 9 days for an order of vitamins to be delivered. To top it all of, it wasn't the correct kind of vitamins that I wanted. I will never shop here again.

I will NEVER order from them again. It took about 2 weeks to receive my order and they only sent it out after I called a complained.  When my shipment arrived, it was the wrong order. They did not provide me with the label to return the incorrect item nor did they did not send me my correct purchase. I had to call them weekly just so they would send me a return shipping label and refund my money. The whole ordeal took over two months and I still never received my order and getting a refund took over two weeks of calling. Their customer service people sounded nice on the phone but never actually did what they said they would so; i.e, return my call. They never transfered me to a supervisor or manager to file a complaint.

I spent so many hours on the phone and got nothing. I will never order from Allegro Medical again. Every aspect of doing business with them has been miserable.

I will never order anything from this site again! I ordered some night splints for my feet, and it has been over a month and they still haven't shown up yet. The website said, "Will ship in 1-3 days," and I only had ground shipping, which said "5-8 business days," so after 2 weeks of waiting I called to find out the status. I had to call 3 times before anyone would tell me what was going on. The first 2 times I spoke with someone, they said they would have to contact the warehouse and call me back. Never happened. Finally the third time, I got the same response, but I just told them I would hold. They said the item I ordered wasn't in stock (contrary to the website) and it wouldn't be in stock for another 2 weeks!! I'm almost afraid to cancel the order, I wonder how long it will take them to credit my card. I guess I'll just keep waiting...