Allegro Medical

First they got my order wrong when I placed it on their website. After 7 days of waiting and checking their website the items I had ordered still had not been shipped and the every person at their service desk could not tell me why it did not ship or ...

Sounds like my experience isn't that different from others. I ordered (and was charged for) 4 items on 7/20/09, but received only two of them within a reasonable time.  One of them was defective, and they said they would issue the refund, but 3 ...

About 6 weeks ago my wife orderd Comfort Line Products CL250C spa-n-a-box or spa2go filter for a birthing tub as we prepare for our third child to be born. we paid in full plus full shipping price by phone of about 50 dollars with a credit card. the ...

EXTREMELY POOR CUSTOMER SERVICE!!! MY EXPERIENCE IS NO DIFFERENT THAN THE OTHERS AND I ONLY WISH I HAD RESEARCHED THIS COMPANY BEFORE PLACING AND ORDER. THEY ARE NOTHING BUT A BUNCH OF CONNIVING LOSERS WHO HAVE NO CONCERN FOR THEIR CUSTOMERS NEEDS. BUT I ...

I ordered an item from ALLEGRO MEDICAL which fully describes the item and its functionality which is perfect to what I needed and according to my doctor's prescription. I ordered it online from their website and received the order 3 days late from the ...

I ordered an under-desk keyboard tray and the advertisement completely describes and pictures exactly that in full detail at the price of $28. Product description even says: "Kit includes keyboard tray, sliding mouse pad, and soft wrist rest". The ...

Unfortunately I have to give a negative rating for my experience with Allegro Medical. I used shopping.com to research pricing on an item and found Allegro to have the best price. When I tried to purchase the item, Allegro's website had it for some ...

I received severely damaged non-working merchandise (looked used also) and emailed promptly to request a refund. After several emails over the past 5 weeks, I have not received even one company response to emails. I even emailed the President of the ...

Allegro earned some kudos yesterday. You had told us delivery was 3-6 days and got the needed supplies to us in about 30 hours. My wife was very pleased with the quality of the merchandise purchased. It is always a little scary purchasing products on line, but your product met or exceeded the expectations raised by your on-line catalog descriptions.
Thank you for excellent service

I ordered a personal healthcare product from Allegro Medical Supplies on a Thursday night in late February of 2009 and it arrived in the following Monday's mail, here in the San Francisco Bay Area. Allegro had the only discounted price that I could find anywhere on the Web for this product. It was roughly a 35% discount on an item that no other Web merchant was discounting at all. The transaction went perfectly smoothly. I had no need for customer service, so I can't address that issue. I would definitely do business with them again!

My shopping experience was wonderful! The website was simple to navigate around and the order process its self was fast! I selected the standard delivery and it actually arrived 2 days later! Yes, 2 DAYS! I almost didn't believe the email notification I received that said it had shipped out the same day my order was placed! So, I called in and spoke to a customer service rep that confirmed it was correct. This was a wonderful online shopping experience and a very friendly staff as well. Thank you Allegro!

I PURCHASED AN ITEM WITH A CREDIT CARD. THE NEXT DAY THEY CALL AND TELL ME THE PRICE WAS MISPRINTED ON THEIR WEBSITE. INSTEAD OF 1625 USD IT IS NOW 2300 USD!!! THEY REFUSED TO HONOR THEIR WEB PRICE AND THEY LOST A VALUABLE CUSTOMER. POOR CUSTOMER SERVICE ALONG WITH DISHONEST WEB POLICY LEADS ME TO OTHER MERCHANTS FOR MY MEDICAL NEEDS. NEVER TRUST ALLEGRO MEDICAL AND NEVER PURCHASE ANYTHING FROM THEM. LIARS, CHEATS AND DISHONEST CUSTOMER SERVICE.

I wish I had seen this site. I made a purchase thru AMAZON.COM. I am left on my own w/ this nightmare of trying to return 2 knee braces that are unused/ brand new but they are too long and bulky.
I contacted them over 6 times by email and no return authorization number has been given by email or phone. I tried calling at 3:50PM their time and no one answered. Another time I was put on hold & disconnected. STAY AWAY!!! PAY MORE & BUY FROM ANOTHER SITE TO SPARE YOURSELF AN AWFUL HEADACHE!!! I am now filing a dispute thru VISA.

I spoke with a gentleman in customer service who was a god send. He informed me of my order status and kept me up to date regarding the expected delivery date. I could not live my life in a normal capacity without my orders with Allegro! I will be a life long customer. GREAT SERVICE AFFORDABLE PRODUCTS…

I purchased a neck pillow in August and misplaced it, so I bought replacement a few months later.  The same exzct SKU (description), except the price was a little higher the second time and the replacement product was not anywhere near as good.  In fact, it is so uncomfortable that I do not use it.

I wrote Allegro about this matter and they've ignored me.  They didn't have to answer because the time had lapsed on my credit card purchase.  I can see why so many others are complaining about their customer service. 

The final take on this, is that Allegro is a cheesy bait and switch vendor.  This is NOT an honorable company.  Buyer stay away!