AllergyBuyersClub.com

I ordered the IQ Air Health Pro Plus after researching it on their very informative site and speaking to a knowledgeable sales associate. The order process was easy and I was updated with confirmation of my order and tracking information by e-mail. I...

Excellent customer service! They agreed to replace the dehumidifier (which suffered a large crack i ...

I ordered a Friedrich Air Purifier through this website. The order was placed easily and the purifier was received in a reasonable time frame. However, I was shipped a used air purifier. When I opened the box, I discovered a return slip completed by ...

Allergy Buyer's Club sent notices confirming my order and letting me know when it shipped, and the order arrived unexpectedly quickly. I would definitely do business with Allergy Buyer's Club again if I'm looking for something that they carry....

The best report of all: no problems. The vacuum arrived on time and in working order. The billing w ...

I enjoyed using AllergyBuyersClub.com. They provided me with a wealth of objective information which helped me to make my decision. Their prices were competitive, and they delivered my air purifier promptly and in good shape. I will use them...

Excellent support. I am in the market to buy a dehumidifier. they responded with additional info and advice within 1 day, by email and by phone. I have not yet made a purchase, so I cannot rate the buy/deliver optoins....

I purchased a vapor steam cleaner from these folks and was very satisfied. The web site has all kinds of great information on their products including consumer reports that were very helpful. The product arrived a day later than they...

It gave me ideas and many sources that could possibly help my asthma and sinus problems. I found items which I never knew were on the market and it gave me a very good description in order to decide if this was for me. I especially appreciated the rating...

I suffer from seasonal allergies and am allergic to dust. This site has provided me with tons of useful info on dealing with my allergies and has earned my loyalty. Don't just go there to buy stuff - you can learn a lot from their articles and advice.

Further, I really like the way they review and rate products with a star system -- and find they have a great selection of stuff.

I have bought three humidifiers, two dehumidifiers, a comforter, some sheets, and a sinus irrigator from them over the past few years. The order confirmation emails and shipping status emails used to be crude but are now first rate and up to the standards of the best internet retailers.

I have called customer service once and got a knowledgeable person pretty quickly. They only have people on duty during regular biz hours which is inconvenient (maybe this has changed since last phone call).

I have not had to return anything but the package includes detailed instructions for returns.

As a person who buys almost everything except gas and groceries over the web, I rate this site as excellent.

Buyer beware - The Allergy Buyer's Club has a very strict return policy. You can't return anything without their approval; the 30 day guarantee is misleading, because it doesn't apply to bedding. The (very expensive) pillow I received has a strong odor, despite being described as having "little or no odor." I will not purchase from them again.

I ordered an Austin air unit from allergy buyers, when I placed the order I was told it was in stock and will ship the same day. when it did not arrive after a week I called and got a new story, they do not stock it it gets shipped from Austin air and my color choice is out of stock.
I wish they were more upfront about the sale letting me know it was coming from Austin air and that it was backordered. Their communication is awful and the only thing they were efficient with is charging my visa card the same day I placed the order.
After 3 weeks of calling every few days I finally placed my order elsewhere. It also took 3 phone calls to get my Visa credited back!

I bought a Austen HEPA air filter for $400 + $20 shipping upon the recommendation of one of their telephone sales people. I returned the item unopened and paid $11 to have UPS pick it from my home and deliver it to them. They refunded only $390 of my $420 and kept $30. I bought a Freidrich air cleaner from another store after seeing it highly rated in Consumer Reports. Previously I bought a dehumidifier from Allergy Buyers Club and they misrepresented the availability. I waited several humid week before the unit arrived while they "yessed me to death " on the phone.

I purchased a vacuum from them from Georgia. It arrived at my door in Massachusetts three days later in perfect condition. The price was fair. They sent a catalog with the order. They helped me when I wasn't sure of what model I wanted. They helped me tremendously. I would recommend them not just to my friends, but to my family as well. They are good people in my book.

I purchased a $600 air cleaner with no problems. When I needed to replace the carbon filter, I called, they looked up the unit and shipped a new filter. It was the wrong one.
It has now been over a year of calls, picking up the replacement, not picking up the wrong one and multiple calls and promises. Now they say it's been too long and they can't do anything. And it was their mistake in the first place! So I guess I'm stuck with a $250 filter that doesn't fit my machine. They have great info and are very helpful on the buying side but watch out if something goes wrong. They'll find a way to rip you off.