Amazon Marketplace

I have had nothing but good experiences with amazon. I paid up for amazon prime and I don't regret it.

I've bought three items through Amazon Marketplace, from 3 different sellers. I actually intended to buy another 3. Of the 3 I didn't buy, the items were out of stock, which I was only informed of after I paid for them. I got refunds, but having purchased from overseas, I lost twice on the exchange rates for the purchase and the refund.

Of the 3 I did buy through Amazon Marketplace, not one matched the description. CDs advertised as not being cutouts or review copies all had their covers punched, books advertised as new were library copies that were as old as the hills. One of the sellers was willing to offer a partial (but not full) refund. Others ignored my complaints.

These were six different merchants. Every one was a totally frustrating experience.

I only ever had one similar experience through eBay, and that was resolved quickly and to my satisfaction. I think sellers take the eBay rating system more seriously. it keeps them honest. Amazon Marketplace is a sleazy swap meet of bait-and-switch cheaters.

I'll never buy from them again !! After researching available cellphone plans and the phones that I wanted, i decided to purchase from Amazon.com. Their deal was if I purchased two phones and a two year plan, I would receive a $150.00 mail-in rebate. I complied with every condition of their rebate requirements. After waiting 8 weeks and not receiving my rebate, I contacted them and was told that the rebates were taking longer than usual and not to worry and that I would receive the $150.00. After another 6 weeks, I called again and was told that I didn't meet the requirements. I asked what requirement didn't I meet. They said they didn't have that information available and that was all they could do. I often wonder how much money annually they cheat customers out of. 150.00 to one customer times the number of customers they have should make for a dandy profit. If I had the time, I would take this to the Attorney Generals fraud division.

I ordered some items recently and compared them to dabs.com and found AMAZON to be cheaper including delivery - so I order the stuff from AMAZON.

Then I got the email showing my order was split into SEVEN orders, and each one had an individual shipping cost - taking the order to well over what I would have been charged from DABS.

This is outrageous! This individual shipping information was NOT clearly stated nor shown when I clicked on the OK to order.

DO NOT BUY FROM AMAZON - THEY may appear cheaper but you will be most UNpleasantly surprised.

The shopping experience turned out an expensive lesson too.

Then when I called AMAZON to discuss, I had a pretty lady from some poor eastern location (not Amazonian) trying desperately to speak American english and only succeeding in confusing herself.

Not a good experience.

DO NOT BUY FROM AMAZON !

I found a portable DVD player at much better price than anywhere else. The item description described perfectly what I was looking for. I received the product within five days of ordering. The product was brand new and packaged just as described. I would definitely order from this website again.

MANUFACTURER MAY NOT HONOR WARRANTY ON ITEM PURCHASED FROM AMAZON: Do your research on every product, particularly about warranty. Many NEW products sold directly on Amazon Marketplace (not from a third party) are NOT honored for warranty by the manufacturer. Clarisonic is an example. You will get burned if you purchased such an item on Amazon.
RETURN ITEM AND AMAZON WON'T REFUND claiming not item sent. We purchased DVD set sealed as a gift. We had to return the same set as person already had it. Amazon argued the item was not the one sent. Yes, in fact it was! Moreover, Amazon didn't bother to return that item back to you. Amazon wouldn't refund our money. They just kept the returned item AND our money! We had to fight it in court and with the credit card company for months to get the refund owed to us by Amazon.
REFERRAL TRACKING doesn't always work.
Finding out that referrals are not paid during system problems. This was verified to us. There is no level of trust with this entity.
We do not shop with Amazon any longer.

It happened to me twice in the last few months. I would place an order with a seller on amazon market place and the seller would cancel the order with the excuse of "out of stock" while the item is still showing offered by the same seller on amazon at a much higher price.
I filed a complaint with amazon.com and called customer service with no resolution. Amazon.com customer service said they can do nothing about it. The order even disappeared from my order history so I did not get a chance to leave an appropriate feedback.
I think amazon.com is morally responsible for policing those sellers and making sure they do not cancel the order because they found out they can sell it for more while amazon.com allows them to continue listing it as in stock.

amazon has been a God send. even here in ca, it's difficult to find certain cds. when i move to salt lake city, i'm sure i will be using them even more. great selection (they need more imports). except for two times when my account got erased, the service has been great. 98% of all my orders were delivered and most within a week. a lot of fun to sit and put in names of musicians and see what comes up. even obscure ones.

My three children recently received three $25 gift certificates.  What does that mean to you at amazon?  You know, when 90% of their items don't qualify for the "free shipping saver".  It is really hard to explain to a seven year old that they only really have $12 because the rest has to go to shipping and handling.  They spent the $75 (in one order) and paid $46 in shipping in total to four different merchants.  Only one item qualified for "free" shipping.  When they are being shipped from different sources you pay shipping to the individual supplier.  Amazon is just another money grubbing middle man.  
Two items arrived in 3 days.  One took 5 days.  The last two weeks.  Shipping time?  Hard to judge and it's not like Amazon can fix it.  They don't actually do anything, but take your money

purchased a pair skullcandy earphones . sent me amp'd mobile earphones with a small note that said these are manufactured by skullcandy. the old bait and switch . do not buy from Vibecellular they are crooks. 12/4/2009.

 I have never had a problem getting my items on time, making payments, or anything!  Amazon is a very smooth process and I would recommend them to anyone.

I ordered a Mcfarlane Sports Figure 2005(draft choice), and was shipped Randy Moss 2nd edition,....not what I ordered. Appears what was advertised one day, was advertised completely different the next day. They also advertised figures I ordered, to be shipped by the end of October 2005, then changed to January 2006......these same figures were selling in the stores in mid-Cotober.

I have had placed an order for Chamberlain garage door opener back in October 2005. Amazon was supposed to deliver by early November. Since, I only have received notes for delay, and yet again they delayed the delivery even further to back of January. There is no evidence that Amazon would ever have the item at hand, although it has been listed as in stock and delivery is estimated within two weeks. Simply, if they don't have it why they list? My suspicion is that since this item was originally ordered at a lower price, Amazon is intentionally delaying the delivery for those customers who had placed the order at a lower price to discourage them and have them cancel their order. Malicious tactic.

it is a good store, I like it. I will come back next time to shop and i suggest it to do it in Chinese version.