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America's Collectibles Network

America's Collectibles Network

Overall service rating:  Store Rating: 3.0
Reviewed by 32 customers
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Showing 1-15 of 37 reviews Page 1 2 3 - View all   Next
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Overall Rating:Store Rating: 1.0
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Unbelievable first and last time shopping experience with JTV

by honeybeez01, Dec 25 '09
I ordered a 1.5 Ct 10K white gold diamond engagement ring next day air-saver that my fiancee wanted to have delivered before Christmas.  I ordered via their website but whoever keyed my order in did not put my apartment number information in the ...
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Overall Rating:Store Rating: 1.0
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Terrible Shopping Experience

by hereinsfo, Nov 05 '09
This is a review for Jewelry Television; after much hesitation I finally placed an order with JTV on 10/24/09 and received an email confirmation that my order had been received.  On 11/5/2009 I went online to check the status of my order and ...
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Overall Rating:Store Rating: 2.0
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I shop only on free shipping days and do not purchase high-end items.

by mblack813, Jul 07 '09
I started shopping at JTV in June 2006.  I found the quality and price of the jewelry and the courtesy of their customer service personnel to be excellent.  I continued to purchase jewelry items throughout 2007 including several ...
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Overall Rating:Store Rating: 2.0
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They did take back a pair of earrings that broke and refunded my money quickly.

by dfr314, Oct 19 '08
My review is more on the hosts, most of them are annoying and with me lose sales because I cannot tolerate the idiocy of how most of them act, so I turn the channel to watch other shopping channels. The only 2 hosts that I can say do a really good job ...
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Overall Rating:Store Rating: 1.0
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Jewelry Television

by angel1967, Jan 23 '08
Jewerly Televison is unbelivable. If you order an item and them cancel it 5 minutes later they are okay with that BUT...still charge your account and wait 3 days to take it off. What the heck. If you decide not to purchase the item then cancel the ...
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Overall Rating:Store Rating: 2.0
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BECOMING VERY DISSAPOINTED WITH JTV

by gemlover4, May 13 '07
We have been a shopper of Jewelry Television since the ACN days, approximately 5 years now. We very excited at first. As we became more and more interested in gemstones; we started reading about gemstones and how to identify quality gemstones. we ...
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Overall Rating:Store Rating: 4.0
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still a loyal customer

by sublimetart, Mar 28 '07
i have had decent experiences with jewelry tv, including having to return a pair of black diamond stud earrings with a flaw on not one, but both gemstones. the customer service rep was very pleasant and indicated not only did we not need to return the ...
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Overall Rating:Store Rating: 1.0
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Other than their mesmerizing onscreen sales talent - everything they do is a nightmare.

by junknthatrunk, Mar 13 '07
JTV is simply horrid. Very sleazy in that they have oh-so-charming hosts that want you, more than anything in their lives, to be happy, happy, happy..gauranteed satfisfaction and then once they get that order - you could drop dead for all they care. I ...
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Overall Rating:Store Rating: 1.0
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crap customer service, poor quality product

by saraverde, Feb 27 '07
We ordered a black diamond ring from Jewelry Television. It was supposed to be my engagement ring and I had wanted it before my shower. The package arrived at my work on the Tuesday prior to my shower and it contained the wrong ring. I called their ...
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Overall Rating:Store Rating: 1.0
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STAY AWAY from Jewelry TV - worse jewelry crap around

by rtjtv, Dec 23 '06
Oh my God, I can't believe there hasn't been a huge class action suit against Jewelry TV. I ordered black Tahitian pearl stud earrings and my greatest fears were realized. Looked nothing like the illustration online. Everything possible was wrong with ...
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Overall Rating:Store Rating: 1.0
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Poor, exasperating, unsatisfied, and swindled

by svenkc, Apr 18 '06
Buyer Beware! I was a customer of JTV since they were ACN and purchased many items most of them were of poor quality, broken and sent back. Taking a chance because it looked beautiful on TV I made a large purchase ($3,600.00) of a Designer ...
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Overall Rating:Store Rating: 2.0
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Hit or Miss

by buyerbeware07, Jan 19 '06
In last 3mos I have purchased loose gemstone(s), jewelry, mixed faceted parcels, and supplies. About 50% of my orders are disappointments that have led to returns. Gemstones have been chipped, scratched, jewelry with missing stones, broken earring ...
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Overall Rating:Store Rating: 2.0
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Overall quality of ACNTV products is poor--not worth the hassle and shipping costs.

by lkddesigns, Oct 19 '05
I have purchased many items from Jewelry Television and I have sent back more items than I have purchased at this point in time. Delivery is relatively quick, but shipping costs are exorbitant. The mixed faceted gemstone parcels are sent in plastic bags ...
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Express Reviews
Overall Rating:Store Rating: 1.0
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Got Screwed by Jewelry Television, Direct TV channel 313
by ihatejtv,May 19 '09
I received three jewerly items from Jewelry Television.  One gave me hives, and I suspect it was not really sterling silver.  Second item had foggy "rubies" haphazzardly set.  Third item was a necklace with a rough interior edge and those
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Showing 1-15 of 37 reviews Page 1 2 3 - View all Next