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AquaSuperstore.com

Overall service rating:  Store Rating: 3.5
Reviewed by 59 customers
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Showing 1-15 of 33 reviews Page 1 2 3 - View all   Next
Date Rating
Overall Rating:Store Rating: 1.0
 

I would never waste my time shopping at this online store again.

by jfb723, Apr 25 '11
I have never written about a store before but I am so appalled at the shipping charges of $142.00 for $76.00 of small items to repair our polaris 280 pool cleaner that I had to write about it.  My order consisted of numerous small, light weight ...
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Overall Rating:Store Rating: 1.0
 

Terrible. Puts dot-com retailers to shame.

by nycwebshopper, Dec 02 '10
As a busy consumer, I don't usually take the time to write complaints, but this is absolutely warranted.  This company also goes by the name Aqua Supercenter. I ordered furniture from Aqua Superstore back in August 2010. I was misinformed ...
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Overall Rating:Store Rating: 1.0
 

Do not order from this company. It's some kind of scam.

by cnmciver, May 21 '10
Ordered a new flow sensor for my chlorinator, and was hesitant about ordering based on a lot of reviews about slow shipping.  I figured based on the reviews that were satisfactory, I would give them a try.  Ordered my part on a monday, and my ...
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Overall Rating:Store Rating: 1.0
 

HORRIBLE! You get what you pay for - and not even that!

by cr3w66, Nov 30 '09
Worst customer service ever!!I'm still waiting 3 months after placing a very simple order to get what I paid for.  The 1st shipment arrived 3 weeks after I placed the order (much long than it said it would).  On top of that only 1/2 my ...
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Overall Rating:Store Rating: 1.0
 

Don't waste your time with this store!

by miamigary, Jan 13 '09
 I placed a large order with aquasuperstore.com.  I bought some stuff that was very important that I got before Christmas. I was having a Christmas party and was furnishing my entire patio. I paid a ton of extra money to have ...
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Overall Rating:Store Rating: 5.0
 

Great Customer Service and Returns Team

by marie2471, Oct 28 '08
AquaSuperstore is not only a store that offers GREAT pricing, but they also showed to me that they have GREAT customer service as well. I needed to get a new winter cover sent to me because the one i received had a small rip, and a messed up grommet. I ...
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Express Reviews
Overall Rating:Store Rating: 1.0
 
Ripped off
by wolverinefive,Mar 02 '12
Don't Do It!Avoid at all costs!Price Looked cheep but Dont be fooled, you will pay!A rip off!You will be
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Overall Rating:Store Rating: 5.0
 
Easy ordering; good delivery time; fantastic price; nice product!
by carolwb,Jan 12 '11
I oredered a Algoma Domestic 11 Feet 2-Point Single Poyester Rope Hammock (AC-4968) which I received within 9 days.  I felt that time frame was good.  The ordering process was a breeze.  The Hammock is great and fits an unusual size stand,
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Overall Rating:Store Rating: 1.0
 
lousy - - DON'T shop there!!!!!!!!!!!!!!
by vail426,Jul 13 '10
Bunch of friggin bandits. They picture an item and then send you just a piece of it. You call to complain and they give you the run around and are rude to boot. Reund? Not in their
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Overall Rating:Store Rating: 1.0
 
Lousy returns policy and blame the customer philosophy!
by milogumbo,Jul 02 '10
The online site is fine at first glance, but in entering part numbers from the owners manual (heat exchanger and return header) we got one correct part (the heat exchanger) and one incorrect part. We didn't double check the invoice, and received a
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Overall Rating:Store Rating: 1.0
 
Extremly poor service
by oranje,Jun 22 '10
BAD BAD service. If you have other options don't buy here. The cheap price isn't worth the hassle. If getting the items is already so difficulty then just imagine the after sales service. Unbelieveble what a
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Overall Rating:Store Rating: 5.0
 
Great service, excellent prices, fast shipping.
by tennessee22,Apr 22 '10
Ordered a Hammock and a few other items from this store a few weeks ago. The rep I talked to told me that the Hammock was a popular item and elected to make a few phone calls for me to double check and make sure that they were in stock. Luckily
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Overall Rating:Store Rating: 5.0
 
The best of all worlds
by maafla1,Apr 14 '10
I love Aqua Superstore.  The staff is friendly and knowledgeable, their prices are low, and if I have any trouble with an item returns are a
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Overall Rating:Store Rating: 5.0
 
Nice Website and ontime deliverly
by shoppers76,Apr 14 '10
I had a great experience ordering online with this company. I ordered some pool supplies for my pool. It was easy website to find the things I needed. I also received on
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Showing 1-15 of 33 reviews Page 1 2 3 - View all Next

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Showing 1-15 of 36 surveys Page 1 2 3 - View all   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
May 30 '12
AquaSuperstore.com was a great place to obtain the product that we needed for...
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Overall Rating:Store Rating: 3.0
 
May 24 '12
We received the light we ordered in reasonable time but haven't gotten the...
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Overall Rating:Store Rating: 5.0
 
May 06 '12
It went well
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Overall Rating:Store Rating: 5.0
 
Apr 20 '12
Excellent
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Overall Rating:Store Rating: 2.0
 
Apr 19 '12
I would shop there again if the product is delivered in a timely manner, if not...
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Overall Rating:Store Rating: 5.0
 
Apr 18 '12
Excellent service and prices
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Overall Rating:Store Rating: 1.0
 
Feb 21 '12
Product is on back order. The website did not tell me they were out of stock.
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Overall Rating:Store Rating: 5.0
 
Jan 27 '12
Absolutely purfect transaction
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Overall Rating:Store Rating: 3.0
 
Jan 05 '12
jan 5 haven't received order yet. it went from reno then to california.
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Overall Rating:Store Rating: 5.0
 
Nov 29 '11
Merry Christmas
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Overall Rating:Store Rating: 4.0
 
Oct 08 '11
found your site are my wife showed me it. and it looks like you have a lot of...
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Overall Rating:Store Rating: 5.0
 
Oct 07 '11
I did need to contact customer service and was extremely satisfied with their...
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Overall Rating:Store Rating: 5.0
 
Sep 15 '11
good waiting to see how the cover performs this off season
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Overall Rating:Store Rating: 5.0
 
Aug 24 '11
good
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Overall Rating:Store Rating: 3.0
 
Aug 03 '11
I would shop there for price only .Customer service was not good and the part...
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Showing 1-15 of 36 surveys Page 1 2 3 - View all Next