AutoAnything

I used to shop around for my aftermarket automotive parts until I realized Autoanything was the lowest on everything. If there is ever case when they aren't the lowest they will even match the price of the competitor. And if that wasn't enough, they also ...

Purchased side window Vent Visors, EGR brand. Broke one attempting installation, called Auto anything and they said the one I broke would be sent.  Never came, called again and was told no record existed of my claim so they passed me to their ...

Below are portions/excerpts from my correspondence.  As it stands today, if they ever get me a shipping label, i am returning the items for refund (They will probably jack around my credit to the card), and I swear I will tell everyone how inept ...

Horrible, Horrible, Horrible.I have been doing business online for years and had my share of ups and downs but never have I experienced a worse situation with such a large and established company. First you have to wait 24-48 hours for shipment ...

i had a very bad experience in this retailer. i bought tonneau covers for my toyota which i expected to arrive 3 days from the order date. their site seems to be very helpful and "trustworthy" but after my shopping experience with them, i cannot say this ...

My shopping experience was fine, it was after the fact that was bad! I received my Tonneau cover as stated in 6 days. The box was re-taped and looked like it had been damaged. I contacted AutoAnything and they had the manufacturer contact me who stated ...

For Christmas I ordered emboidered flloor mats.  After a couple of emails acknowledging accepting the order (and my money) and then saying they were slightly delayed, I get a note saying they can't make embroidered floor mats that have a vehicle name, logo, nickname, anything.  They did not offer a refund or compensation despite the fact that they waited until it was too late to go anywhere else for Christmas.

Their website says, to this day, that this is exatly what they do offer.  Make your conclusion, I consider this a deceptive practice.

I have been shopping at Autoanything for the past couple years for various items for my truck. I first found their store when I was looking for a K&N cold air intake. They had the cheapest price on the intake and the store looked very trustworthy so I decided to try them out. I ordered the part and it was on my doorstep 2 days later. Everything fit perfectly and it was a simple installation.

I continue to shop at this store since their prices are almost always the lowest for all of their parts. If there is another store selling for cheaper they will match that price. As a frugal consumer I can't stand paying more for something than I have to, especially in these tough economics times.

This store lets you purchase the items online or you can place the order on the telephone. It's nice to be able to talk to a person when you have a question about the part you need to order.

I've told friends about Autoanything and they had good experiences also.

My most recent order was my Bakflip G2 tonneau for my 2007 Ford F-150. It fit perfectly and looks great.

I purchased floor mats through AutoAnything for my new car.  They did not fit my new car.  They were not even close.  Then I was asked to take a photo to show they did not fit - proving they had not even checked that what they sell fit.  Thank god, I did not order brake pads!!  Then they made me pay for the return shipping.  I was credited my money but not the $30+ for shipping.  It was therefore a huge hastle to order, install, uninstall, repackage, label and go to the UPS store, and then pay $30 for the experience.  I still do not have mats. 

I think it is fair to say that I did buy floor liners two years ago that worked fine.  Disappointed today. 

This is the absolute worst company I have ever dealt with!!Website is a bunch of lies. They don't carry anything. Yet the website states in-stock.
What they do is take your money and then order is shipped directly from Manufacturer.
When I called to complain about how long it was taking for   a cargo top I had ordered for my Escalade. I was told wow that is a long time.
But is not our fault, has to be the MANUFACTURER. 
Beware of this website. Customer Service is not in their Agenda.

I ordered a dash trim kit. It took 3 weeks to get. When I did get it, it was the wrong one. I am sure I ordered the one with a certain item but the merchant says no. Yet, I reviewed the diagram of  the various kits BEFORE placing the order. It is now a week later and I still can't get an RMA number or an answer to my question: "Will an exchange take another 3 weeks?" Customer service is very slow in responding to emails, they take about two days to respond and then the response is incomplete so you have to write back again. I would never have ordered from them if I knew there service was so poor. The item seems OK but I need to cover one spot on my dash damaged by a mechanic yet they are is so slow it's painful.

I bought some rotors from AutoAnything. This is how I recieved them. They had no packing paper protecting the rotors, as a result over 25 percent of the zinc coating had been beat off the front of the rotors from bouncing around during shipping, bonus. Then, the front and rear rotors were even packaged wrong. I pulled out the front driver side rotor from the box as it was labeled, put the rotor on and what do ya know, grooves are going the wrong way. Couldn't even package a product right, diasspointing. Spent almost $700 with this company, will never get my business again.

I am still waiting on an order (Volant CAI) to ship that I placed on June 30th, 2009... It is now July 22, 2009 and I have not gotten any kind of shipping notification. I do all of my shopping online and I have never had a worst experience with an online retailer.

I've been emailing their Customer Service and after taking about a day and a half to respond to my emails, they send me the same response and i quote, "The intake you have ordered takes a little longer to manufacturer than most other parts."

Now call me crazy, but If Volant takes 3 weeks to make 1 Cold Air Intake I'm pretty sure they would not be in business anymore.. therefore AutoAnything is the problem. I will NEVER purchase from them again and STRONGLY advise you not to waste your time and/or money.

AutoAnything SUCKS!!

I had a real bad experience and would not recomend them to anyone. first it took a month to get it then it was the wrong labra.No way to fit it the light area was all wrong. First they said they probably sent the wrong one, then they said one size fits all. then they wouldn't send me a return label, they wanted me to stretch it on my car take a picture and then send it to them. I never heard of such a thing and would never order from them again Mike

Dee Zee wheel well tool box from autoanything.com.  They said it would fit my truck, a Dodge Ram 1500.   Well it did not and now they want me to pay the return shipping and also charge me 60.00 in a restocking fee.  The item did not even come from their warehouse it came directly from Dee Zee.  They say they make returns easy, well if this is what they call easy I would hate to have a hard return.

BEWARE OF ANYTHING FROM AUTOANYTHING.COM
They do not stand behind their sales and could care a less how much their mistake costs you.

NOt only that the picture they showed me had a cut out to fit a truck like mine, and had they sent me the one in the picture I would be complementing them now.  What I got was different than the picture and also it had a totally different locking system.