My shopping experience was fine, it was after the fact that was bad! I received my Tonneau cover as stated in 6 days. The box was re-taped and looked like it had been damaged. I contacted AutoAnything and they had the manufacturer contact me who stated ...
Below are portions/excerpts from my correspondence. As it stands today, if they ever get me a shipping label, i am returning the items for refund (They will probably jack around my credit to the card), and I swear I will tell everyone how inept ...
Purchased side window Vent Visors, EGR brand. Broke one attempting installation, called Auto anything and they said the one I broke would be sent. Never came, called again and was told no record existed of my claim so they passed me to their ...
Horrible, Horrible, Horrible.I have been doing business online for years and had my share of ups and downs but never have I experienced a worse situation with such a large and established company. First you have to wait 24-48 hours for shipment ...
i had a very bad experience in this retailer. i bought tonneau covers for my toyota which i expected to arrive 3 days from the order date. their site seems to be very helpful and "trustworthy" but after my shopping experience with them, i cannot say this ...
A positive AutoAnything experience by bikergeek99 ,Jan 14 '09
I was wary buying from AutoAnything due to 'iffy' reviews I read. Their price for Hella FF50's was too good to pass up, though, and with free shipping thrown in, I feel I took a chance with them. I'm glad I did. My order was promptly processed - I placed my order on Friday evening and received my lights via FedEx the following Wednesday. I am very satisfied with my experience with AutoAnything and will not hesitate to recommend them to friends.
I am very please with this company and appreciate Internet coupons and free delivery. by smileenet ,Mar 24 '05
This is a first rate company to order from. I was very pleased with my order, price, delivery and ease of purchase through the Internet. Highly recommended.
Excellent and Easy to Navigate by cailestud ,Dec 31 '04
Wonderful customer service and quick and speedy deliver of items purchased. Items that i have ordered were the exact match for my truck and very easy to install....excellent company!
I bought a Covercraft car cover which was not exactly as I had imagined based on the description. After a bit of negotiation, and despite the no return policy on the car cover, the company gave me a full refund.
Excellent service, gave me price adjustment after item went on sale by archer401 ,Jun 07 '09
I bought an Extang Trifecta Tonneau from Autoanything despite the negative reviews on this site. They had the lowest price, so I figured I'd give them a shot! A day after my order was placed, I noticed that the cover had gone on sale for 10% off. I called them up and asked for a price adjustment, they credited my card $39 on the spot!
The shipping was fast and my order arrived in excellent condition.
I noticed most of the negative reviews on here are older, it seems like these guys have made the necessary adjustments to their business; I'd order from them again in a heartbeat!
I search for weeks to find the best prices on K&N air filters for my 2 cars and AutoAnything had by far the lowest prices on the web. To top that off, I ordered on a Wednesday and they were on my desk by friday morning!
Finding the product was easy and checkout was just the same. For a week, I kept the 2 items in my shopping cart and they were there each time I opened the page.
This had to be one of the best online buying experiences I have ever had!
Poor CS, and refused pricematch. Will not shop there again. by sincolumbus ,Oct 29 '08
They will not pricematch Amazon.com. They said they will not price match sites like eBAY, Craigslist, and AMAZON. Also stated they were a club site, and I could not get the product for the price shown. Well I did, and had no problems with Amazon's order, even received it in a couple days faster then past orders with AutoAnything.
The Customer Service rep was also more concerned with leaving work on time than trying to help me. Told me he would have to wait until tomorrow that he got off work in 10 minutes and didn't have time to look at the webpage. Then transfered me to his superviser that would not pice match....
DO NOT BELIEVE THIS STATEMENT.....
AutoAnything's Lower Price Guarantee You will never pay more for any product at AutoAnything-guaranteed!
Call center (located in a another country)refused to refund the sales tax that I paid on a purchase return because "it already went to the government". The call center obviously doesn't know how sales tax work IN THE UNITED STATES and I keep getting the run around. Do not plan on returning anything to this website while you get the perfect item for your car or you too will deal with a representative thinking in their own country's different ways!
I wish I would have received my product as fast as AutoAnything took my money. Promised to ship in 2-3 weeks and now it's 8 weeks later and still waiting on it. At least I finally got a tracking number so it should be here in a few more days. They were friendly and helpful but blamed it on the manufacturer who I also talked to. It was indeed the manufacturers fault (Reds Beds) but that doesn't make me any happier. It was ordered on Aug 21 and finally shipped on Oct 8 due to what they say was downtime in the shop for re-tooling. You would think after making me wait 7 weeks they could have at least did overnight shipping or 2-3 day shipping. Was supposed to ship UPS but instead shipped general freight with some unknown (to me) carrier who dropped it at another carrier who then dropped it at yet another carrier. Plain stupid if you ask me. I will not buy from Auto Anything again nor would I ever think about recommending them or Reds Beds to anyone. The only upside is after enough complaining AA gave me 5% back on my cc.
First tier products - very poor customer service by glennsexton ,Sep 09 '05
I ordered several items from AutoAnything in July. Two of the items (Gibson exhaust and Jet Mass Air Flow Sensor) arrived within a week. The third part (K&N 77 series intake) was back ordered. AutoAnything indicated that they were having "problems" with that component from K&N. August 17th (at the advice from an AutoAnything rep) I cancelled the order and ordered an AEM part and was told that it was, "in stock and will ship tomorrow." It's September 9th and I have been informed, "Your item is expected to ship by 9/12/2005. Please allow an additional 2-5 business days for delivery." How is this possible for an "in stock" item?
nice to do buisness with your company.the product could have been sent sooner. Read more
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Apr 03 '05
I am pleased pleased with my shopping experience AUTOANYTHING. Read more
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Apr 04 '05
good and fast delivery. haven't tried product yet Read more
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Mar 10 '05
The website is well constructed and easy to navigate. I found what I was looking for in a matter of seconds. Read more
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Mar 11 '05
Good choice of products, good web site. Had all the information I needed. Read more
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Mar 28 '05
Site is easy to use. Might have included pictures of tonneau covers in raised position as well as closed to allow customer to see method of mounting to truck bed. Read more
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Mar 26 '05
OUTSTANDING, PRODUCT AND PRICE VERY COMPETATIVE. Read more
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Sep 04 '05
very easy & nonstressful a very pleasant experience I would definitely order again Read more
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Mar 21 '05
Its been good, except the last order was placed into two shipments. One was Fed-x witch I received in a timely manner, but the other part of the shipment was sent at the same time by UPS and I still haven't received it yet or know of its status. Their was only one tracking number to follow the progress of the shipment. Read more
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Mar 20 '05
Great pricing fast shipping Items in stock and ready to ship. I was unable to find items at a lower price anywhere online. Read more
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Mar 20 '05
I feel that the best service and response to my request were fulfilled to the best of your abiliby. I would have liked to seen a faster response on my refund and a tracking number on my order. Read more
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Aug 04 '05
easy and efficient the quality and fit were perfect for the uv shield I would recommend this company to anyone Read more
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Aug 04 '05
FAST, CONVENIENT SHOPPING, PURCHASING, SHIPPING AND RECEIVING. Read more
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Nov 21 '05
I was very pleased with the ease of using the website for ordering the right car cover for my custom car. Ordering was quick, confirmation immediate, and delivery tracking number was emailed to me to allow me to be home when the car cover was delivered. Read more
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Mar 11 '05
All arrived in perfect condition, and product was excatly as stated on the web site would recommend to others Read more
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