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Jul 14 '05
AutoAnything has a clean web page. Easy to find everything you need quickly and easily.
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Jul 14 '05
Good product selection, Good price, Satisfied customer
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Jul 14 '05
An order placed on the 25th of June will have taken three weeks to arrive. It was shipped almost a week after the listed ship date. Only after a phone call to AutoAnything and another phone call to the vendor AutoAnything was going through, was the order even started on. This delayed the shipment and will cause the product to be unavailable to me for a road trip starting on the morning of the 15th of July.
Phone technician I spoke with, Simon, was very helpful in getting the order started, but was unware of why it took Extang (vendor) so long to begin my order. Simon verbally indicated the product would ship on Monday, the 11th of July, but the vendor delayed shipment for whatever reason until the 12th of July. This puts the delivery date ON the 15th,and I will not be able to install the product for use at that time.
I believe the product delivery problems are an indication of problems that will also permeate the construction process of the product I ordered. I believe there will be faults with the vendor's construction of the product. I expect to find the product below standards and I am preparing to ship it back if it is poorly made. This is the expectation I have after such a poor service experience. Had everything gone as indicated on AutoAnything's website, I would be enjoying my product and its use right now.
The AutoAnything website layout and use is outstanding and the service rendered by Simon was a bright spot in an otherwise patience trying experience, but with everything considered, I would not shop from AutoAnything again unless concessions were made to better compensate the loss of time.
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Jul 15 '05
Through the order number, I received a tracking number. When I tried to use that number, the shipping company said the number was invalid. Before I could find out the correct tracking number, the shipment arrived.
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Jul 17 '05
Very good product no problem with drlivery and a good price !
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Jul 17 '05
the car cover is excellent and was received several days earlier than the estimated date of arrival.
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Jul 17 '05
Timely. They offered a range of products. Everything arrived very quickly and I had communciation of the status of the order. It was a positive experience.
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Jul 18 '05
Dissappionted in quality of product but return process was fast and hassle free.
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Jul 19 '05
I have purchased there before, and I have always been pleased
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Jul 19 '05
Excellent "over the phone" customer service.
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Jul 20 '05
Excellent shopping experience -- great selection, great suggestions and ratings, easy checkout, and super-fast shipping -- received my custom-fit car cover within a week of placing the order!
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Jul 20 '05
I am an international buyer. I am based in Mexico city and this is the second time that I purchase a similar article from you. This second time the employee told me that only 500.00 USD for international orders were accepted. I think this is ridiculous. I might purchase somewhere else next time. Also, the delivery time is incredible. I placed my order on 6/11/05 and the expected delivery time for this product is 8/26/05 which is around 75 days, to be delivered in LAREDO, TX????
My order number is 10117392.
Would be fantastic if some of this issues could be solved almost imediately.
Eduardo Manjarrez
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Jul 20 '05
This was my second order with AutoAnything. My first experience was so good, I returned to them.
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Jul 20 '05
It took a little longer than expected to receive item but overall I would shop at Autoanything again.
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Jul 20 '05
Shop again? Don't know WOULD BE MY ANSWER AT THIS POINT
***** I have sent them 2 e-mails about exchanging the seat covers and have gotten NO response. I finally mailed them back to exchange and advised them if they had problem they could just take as return and credit my cc acc't. As I run an internet business I can say that not responding to your customers e-mails is rude,unprofessional,and you'll lose word of mouth business referrals to name a few. EAM*****
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