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dismal
by larry227 ,Oct 12 '07
I wish I would have received my product as fast as AutoAnything took my money. Promised to ship in 2-3 weeks and now it's 8 weeks later and still waiting on it. At least I finally got a tracking number so it should be here in a few more days. They were friendly and helpful but blamed it on the manufacturer who I also talked to. It was indeed the manufacturers fault (Reds Beds) but that doesn't make me any happier. It was ordered on Aug 21 and finally shipped on Oct 8 due to what they say was downtime in the shop for re-tooling. You would think after making me wait 7 weeks they could have at least did overnight shipping or 2-3 day shipping. Was supposed to ship UPS but instead shipped general freight with some unknown (to me) carrier who dropped it at another carrier who then dropped it at yet another carrier. Plain stupid if you ask me. I will not buy from Auto Anything again nor would I ever think about recommending them or Reds Beds to anyone. The only upside is after enough complaining AA gave me 5% back on my cc.
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Scammed by Autoanything.com and DEE ZEE Toolbox CO Beware of them!
by alegend ,Jun 09 '09
Dee Zee wheel well tool box from autoanything.com. They said it would fit my truck, a Dodge Ram 1500. Well it did not and now they want me to pay the return shipping and also charge me 60.00 in a restocking fee. The item did not even come from their warehouse it came directly from Dee Zee. They say they make returns easy, well if this is what they call easy I would hate to have a hard return.
BEWARE OF ANYTHING FROM AUTOANYTHING.COM They do not stand behind their sales and could care a less how much their mistake costs you.
NOt only that the picture they showed me had a cut out to fit a truck like mine, and had they sent me the one in the picture I would be complementing them now. What I got was different than the picture and also it had a totally different locking system.
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Don't buy anthing from these crooks
by unhappy2009 ,Jan 06 '09
Don't buy from AutoAnthing their customer service is the absolute worst I have ever worked with. They sent me the wrong True Flow cold air intake it took ten days to get a R M A I had to call every day during that period and each Representative dropped the ball. Once they received the notification the cold air intake was sent back I had to call back three more times because they forgot to process the paperwork to send out the correct item. Once I received the correct cold air intake it was defective, and the run around process started again AutoAnthing had me contact the manufacture and the BS goes on.....It has been 35 days and counting since I placed my order and I have not heard about the replacement part. In an economy like this it will not be long for clowns like these to be on the street and the world will be a less stressfull place.
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Nightmarish, customer service from hell
by curlysearcher ,Sep 02 '08
BUYER BEWARE OF AUTOANYTHING.COM I had ordered a cargo protection liner, another similar type liner for my husband and a "cargo mate" for myself. That's when the nightmare began. They sent me a $22.95 electric blanket by mistake. When I notified them of their error, they wouldn't issue a credit until they received the blanket back. The cargo mate was $44.95 so they proceeded to double bill me again for this cargo mate of $90.00. So now, I've paid for this cargo mate 3 times plus the $300.00 + for the 1st cargo liner. After talking to 4 different people at the company, I got a different answer every time, a different promise, always broken, and the lies of the morons at the top became longer and longer. It is still unresolved. When you see this website, do yourself a favor. JUST SAY NO!!!
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LOUSY!!!
by kodisdad ,Aug 20 '08
Bought an intake, exhaust, and programmer for my '07 F-150. I chose them because they have pretty decent prices and free ground shipping. I learned that you get what you pay for. The programmer shipped overnight and all was fine. I had to return the intake and get a different one because their website is incorrect. So I had to pay to ship it back and wait another week for my part. The exhaust was promised to be shipped by a certain date. When I checked the status on that date, I found out that the part was on backorder and would take another week. I even called autoanything about the mistake on the intake so that they could update their website and to date, they still haven't changed it! Sure they might save a couple of $$$ but it isn't worth the hassle.
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Worst Online Retailer experience I've ever had!!!
by stoneman2382 ,Jul 22 '09
I am still waiting on an order (Volant CAI) to ship that I placed on June 30th, 2009... It is now July 22, 2009 and I have not gotten any kind of shipping notification. I do all of my shopping online and I have never had a worst experience with an online retailer.
I've been emailing their Customer Service and after taking about a day and a half to respond to my emails, they send me the same response and i quote, "The intake you have ordered takes a little longer to manufacturer than most other parts."
Now call me crazy, but If Volant takes 3 weeks to make 1 Cold Air Intake I'm pretty sure they would not be in business anymore.. therefore AutoAnything is the problem. I will NEVER purchase from them again and STRONGLY advise you not to waste your time and/or money.
AutoAnything SUCKS!!
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Not a pleasant experience!!!
by molinaman ,Jul 02 '08
Just don't go there.
I ordered a tonneau cover for a Nissan Frontier with a 5' bed. No problem.
15 days later I received a cover for a Toyota Tundra 6'5" bed.
I tried to replace it before leaving on a vacation and was told it had to be custom made and they would not be able to help me within 9 days time.
...3 days and 4 phone calls later, I'm still waiting for the return information so I can get a credit.
Went to a local distrubutor today and they will have my tonneau cover tomorrow (same brand - Extang) - and for less money.
I just seem to be out $425.00 because nobody will return my phone calls.
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Seem nice to get the sale than everything changes.
by xhastalavistax ,May 06 '09
They lie to get the sale. Then 2 days latter they place the order only to find its on Backorder or dicountinued with the manufacture. Then they will not cancel your order but make you wait a long time to get your credit from their mistake. Dont bother placing your order here there are much better online retailers that deserve customers. Call them and they are begging you to buy from them then your at their mercy.
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AUTO ANYTHING IS ANYTHING BUT GOOD
by dianeh603 ,Oct 28 '09
This is the absolute worst company I have ever dealt with!!Website is a bunch of lies. They don't carry anything. Yet the website states in-stock. What they do is take your money and then order is shipped directly from Manufacturer. When I called to complain about how long it was taking for a cargo top I had ordered for my Escalade. I was told wow that is a long time. But is not our fault, has to be the MANUFACTURER. Beware of this website. Customer Service is not in their Agenda.
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I'd like to kick their asses
by diebold ,Sep 10 '05
Delivery Speed-- was excellent
Order Accuracy-- was wrong
Customer service-- is lame
Overall satisfaction-- they suck
I ordered a True Flow foam air filter for my 2.4L Japanese pickup, they sent one for the 3.0L 6 cylinder model. They admitted their mistake and sent me a return authorization number but won't send me the return label. I keep calling them and they keep saying they're gonna send it, its been two weeks and 6 telephone calls later and still no return label. All they have to do is email it, takes about 2 minutes tops.
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First tier products - very poor customer service
by glennsexton ,Sep 09 '05
I ordered several items from AutoAnything in July. Two of the items (Gibson exhaust and Jet Mass Air Flow Sensor) arrived within a week. The third part (K&N 77 series intake) was back ordered. AutoAnything indicated that they were having "problems" with that component from K&N. August 17th (at the advice from an AutoAnything rep) I cancelled the order and ordered an AEM part and was told that it was, "in stock and will ship tomorrow." It's September 9th and I have been informed, "Your item is expected to ship by 9/12/2005. Please allow an additional 2-5 business days for delivery." How is this possible for an "in stock" item?
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HORRIBLE!!!
by floridagator ,Oct 11 '05
I tried to order a radar detector on line, and their software doesn't work with the Macintosh.
I have been trying to reach the company by phone for the past two hours, and all I keep getting is an annoying recording which tells me to press two for sales. I do that, and then it goes back to the same recording, telling me to press two.
I will never, EVER do business with this company!
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STAY AWAY, DECEPTIVE RETAILER
by wmkl000 ,Dec 17 '09
For Christmas I ordered emboidered flloor mats. After a couple of emails acknowledging accepting the order (and my money) and then saying they were slightly delayed, I get a note saying they can't make embroidered floor mats that have a vehicle name, logo, nickname, anything. They did not offer a refund or compensation despite the fact that they waited until it was too late to go anywhere else for Christmas.
Their website says, to this day, that this is exatly what they do offer. Make your conclusion, I consider this a deceptive practice.
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Mar 22 '05
Received merchandise as ordered at a good price.
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Mar 22 '05
It was done with no snags ands they were the cheapest around.
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Aug 03 '05
I did have a problem with part of the product i purchased. They were very helpful in trying to solve the problem and when it could not be resolved they immediately assisted me in the return process, which went quickly and easy. Could not ask for better customer service.
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Mar 23 '05
Website is excellent, information is excellent, easy to navigate through and find the necessary products and information on them.
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Mar 23 '05
Selection of products was great!! Also, price and time of shipping. I will defenantley shop here again.
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Mar 23 '05
This online store has excellent prices and very prompt shipping. I would recommend this company to anyone looking for assessories for their vehicle. I will shop their merchandise again!
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Mar 24 '05
It's very easy to find whatever you need and even easier to order and get it. Very staisfying experience!
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Mar 24 '05
From purchases date to delivery it took 13days. Called company all they have is voice mail promised call back in 24 hours never herd from them.
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Mar 24 '05
I found what I needed and made my purchase with no problems. They provided free shipping which others with the same product did not. Second time to use and will again if the need arises.
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Mar 24 '05
website was very easy to make purchase from. also I was delighted to find coupons off on internet purchases. customer service was very friendly and professional.
would definitely shop again.
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Mar 24 '05
one item back ordered, I was not told, I waited a week, so I cancelled it. One item that I did receive was bent because of poor packaging
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Mar 24 '05
AutoAnything had the best price (including shipping). The warehouse ran out of the item, but they received a new shipment the following week and sent it out right away.
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Mar 25 '05
Easy, covenient as it was online. Very good service and the product is what I wanted.
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Mar 25 '05
Part was not in stock and needed to be custom made. Product arrived one week earlier than the given ETA. Great customer service, responded to my emails within 24 hours.
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Mar 25 '05
The way an online business should be run!
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