BIGGSPORTS

I have never had a worse experince. I bought a purse, on the 3rd of febuary. I didn't get it until the 20th!! I e-mailed with no response and also tried to call the costumer service number...but all I got was a voice mail, so I left my info, and had no response!! I e-mailed again, telling them they had two days to respond or I was cancelling my order. I recieved an e-mail stating they didn't know why it didn't ship! I got the purse the next day. I feel they should have given me a discount or free shipping!! I will NEVER buy from this company again! I would think that they would handle these problems with fast action.

I love biggsports! They have to best customer service I have ever experienced!  Danielle(the head of customer service) went out of her way to make sure that I got what I ordered by the time I needed it.  I was not thinking that the 1-3 days was buisiness days(even though it clearly stated so), and I also didn't think about the fact that they had to ship it clear across the country. She explained to me how things worked, and that she would do everything she could to get it to me in time for my son's birthday.  It showed up the day of the party, and that was good for me.

AMAZING SIMPLY AMAZING!

Very poor customer service. Product took over 8 calendar days to ship (vs. 1-3 days advertised). Seven of my e-mail inquiries over a 7 day period went unanswered. I finally got a "live person" and was told the item would ship the next day.