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BRANDSPlace.com

BRANDSPlace.com

Overall service rating:  Store Rating: 3.0
Reviewed by 36 customers
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Showing 1-15 of 19 reviews Page 1 2 - View all   Next
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Overall Rating:Store Rating: 1.0
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Incompetent or Unethical, Either Way a Bad Place to Shop

by greenprod, Jan 08 '09
I am very disappointed with my experience at Brandsplace.com. I ordered 4 stadium chairs at $31.95 a piece. Their prices were a little bit higher, but with free shipping it looked like a good deal. A person later sent an email and asked that I call them. ...
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Overall Rating:Store Rating: 1.0
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Very poor service. Not trust worthy

by patthis, Aug 11 '08
Ordered headboard on July 22, 2008. The price and ease of ordering was good. I received a confirmation email that day saying that item will be shipped within a week. Never received an email with tracking number. I called customer service and a male said ...
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Overall Rating:Store Rating: 1.0
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THE WORST DONT ORDER FROM THIS COMPANY
by jasongw465,Apr 21 '11
NEVER ORDER FROM THIS COMPANY I PAID FOR SECOND DAY AIR THE NEXT DAY THEY CALLED SIAD THAT WAS GOING TO BE ANOTHER 30 DOLLARS AND I AGREED TO WAIT FOR GROUND SHIPING AND AFTER A WEEK IT NEVER
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Overall Rating:Store Rating: 1.0
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!!!!! I will NEVER order form here again!!!!!!
by angiehenning,Feb 10 '11
WARNING!!  WARNING!!   DO NOT order form Brandsplace.com!  I have been in a customer service dispute with this company for all most a month and still there has been no end.  I was sent the wrong Leslie Dame TV cabinet
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Overall Rating:Store Rating: 5.0
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Pleasant experience, friendly personnel, good quality, and timely delivery.
by larussell,Nov 16 '10
Very Happy CustomerI recently purchased a tv chest and 2 end tables.  I was impressed with the internet personnel with whom I spoke, the quality of furniture and the quick shipment of my order.  Definitely I would use BRANDSPlace.com
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Overall Rating:Store Rating: 1.0
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damaged merchandise and no customer service.
by josette1,Mar 03 '09
Ordered 2 bookcases by Leslie Dame.  Both arrived damaged.  In total there were 7 damaged pieces (3 out of 4 side pieces, 3 out of 4 back pieces, and 1 bottom.)  Have tried for days to get through on their "help" number but it is
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Overall Rating:Store Rating: 1.0
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can't reach customer service via email or phone
by mmetz105,Mar 03 '09
Waited 3 weeks then called to ask about delivery.  After requesting a refund since the item was discontinued (but can be found at other sites, which might be backdoor sites of Brandsplace) I was sent an email with an invalid PAYPAL ID number. 
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Overall Rating:Store Rating: 1.0
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Terrible. I have never encountered a lack of customer service like this before
by xxxglassjaw,Mar 02 '09
This is the worst internet purchase experience I have ever had.  I would comment on their customer service if they had any.  I have emailed them 3 times and called 75-100 times (busy signal every time) and have recieved no response.  My
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Overall Rating:Store Rating: 1.0
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Awful service!
by sintee,Mar 02 '09
I purchased a table, and it arrived in pieces. I have made multiple attempts to correct this situation without any luck. Now, I don't even get a response! I wish I had read the reviews before I ordered, it would have saved me the trouble. I will not ever
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Overall Rating:Store Rating: 1.0
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Poor service.
by mrsschum,Dec 11 '08
I haven't received product yet but so far my experience has been lack of communication and delayed shipment of
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Overall Rating:Store Rating: 1.0
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Would never do business here again.
by chasityj,Oct 16 '08
I purchased a 4MM Size 7 sterling silver band. I received a 2MM Size 8 band instead. When I emailed Support to receive instructions on how to return the item, they never contacted me back.When I finally called two days later, the Rep. i spoke to was
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Overall Rating:Store Rating: 1.0
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Don't order from them
by aem266,Nov 20 '07
Don't order from here. I ordered my table from here due to the low price and the fact that it was the only place where it appeared to be in stock. Thereafter, I received several emails telling me it was back-ordered. When they finally mailed it to me 6
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Overall Rating:Store Rating: 2.0
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Don't believe in availability of items
by pantelijae,Oct 26 '05
Quite mixed experience. Website had an item 'in stock' but later they e-mailed me with 'backordered for another 9 weeks'. Of course they charged the card right away. After few days they added 2 more weeks. I understand that the merchandise is not always
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Overall Rating:Store Rating: 5.0
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VERY GOOD
by carnic,Jul 26 '05
Great customer service. Arrived 2 weeks to the day. Everything as described. Every last screw was here! Will be a repeat customer, very happy with dinette set. Pompei Dining Set by Hillsdale. BEST PRICE, BEAT EVERYONE ON THE
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Overall Rating:Store Rating: 4.0
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May 03 '05
BrandsPlace.com offered the best price for this product and included free...
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Overall Rating:Store Rating: 5.0
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May 02 '05
Fast service, very pleased! Haven't installed product yet, but think that if I...
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Overall Rating:Store Rating: 3.0
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May 01 '05
The product I ordered has been delayed and they have kept me updated through...
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Overall Rating:Store Rating: 5.0
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Mar 31 '05
BEST PRICE, FREE SHIPPING...DOESN'T GET BETTER THAN THAT!
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Overall Rating:Store Rating: 3.0
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Mar 04 '05
The e-mail with the tracking info arrived after the product had already been...
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Overall Rating:Store Rating: 4.0
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Feb 01 '05
I FOUND WHAT I WAS LOOKING FOR AND IT WAS THE BEST PRICE. THE SITE WAS EASY...
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Overall Rating:Store Rating: 5.0
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Jan 19 '05
Website had best options to choose accessories for the type of item I...
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Overall Rating:Store Rating: 5.0
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Dec 31 '04
I'm very happy with my purchase. The bar stools that I bought arrived even...
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Overall Rating:Store Rating: 5.0
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Dec 28 '04
Overall good experience and free shipping at Christmas time.
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Overall Rating:Store Rating: 5.0
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Dec 27 '04
This is the second item I have purchased from this website and am extremely...
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Overall Rating:Store Rating: 5.0
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Dec 19 '04
Fine service and excellent assortment to choose from.
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Overall Rating:Store Rating: 5.0
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Dec 17 '04
Everything was fine...
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Overall Rating:Store Rating: 3.0
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Dec 15 '04
i wish they would have sent an email regarding status of order.
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Overall Rating:Store Rating: 4.0
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Nov 20 '04
Brandsplace.com had very good prices, and shipped withint he time stated on the...
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