Baby Bungalow

After hearing how great Baby Bungalow was from a friend I decided to try them out. She is one of those people that is usually wrong about everything but it looks like she was right about this. Good store.

Nice store. They have everything you would need for your baby. Now I wish there were a Toddler Bungalow around.

When you buy a lot online you realize that there is sometimes a tradeoff between a store's prices and their quality (customer service, shipping speed, etc.). This is not so with Baby Bungalow. It is a good store all the way around. Very happy with them.

I ordered a bunch of bibs from this store as a Christmas gift and I needed them in a hurry. Thanks to the great people that work there, I got my bibs just in time. If they treat all of their customers like this one might wonder how these people make money when they go to such great lengths to please the customer. I'll definitely be going back here again.

I bought my niece a breast pump from this store for her new child. She really enjoys it. She asked me where she got it from and I told her. I have a feeling she is going to start shopping here from now on as well.

I wanted to buy a jogging stroller for this summer. I found Baby Bunglow online and found that they have a very nice selection of strollers, and they are all reasonably priced.

Every time I buy from this store I am never let down. I bought from here 4 times now and I can't speak for anyone else but I couldn't be happier with their service. This place is great!

Take my warning: Don't browse through this store or you might buy everything here! After comparing the prices on this site to several other sites I found that the Bungalow's prices are consistently cheaper. The prices are usually so much lower here that you get the urge to buy everything because of how good a deal everything is! Great e-store!

It is my opinion that the Baby Bungalow is a quality store. I have shopped at many online baby stores and for some reason I just like this one the best. Quick shipping, nice products, and a well done website. Can't go wrong.

My sister told me about the food processor she bought from this store. So I bought one as well and it's great for making mashed food for for my 8 month old son. This store is great for finding unique products.

I ordered a some pacifiers and small other small baby things. I liked this store because it's cheap and they ship fast.

An online retailer is only as good as its return policy and Baby Bungalow's is horrid. I accidentally ordered two rails to go with one highchair. These items were not on sale and no promotions were involved. Because I was unable to return the extra rail still in its original packaging within 30 days, I have no recourse. I can't even get a store credit. Meanwhile, the website continues to sell the exact rail that I am trying to return.

This type of hard core return policy is short-sited and doesn't gain any customer loyalty. I am buying my stroller from Babies R Us.

I ordered a Britax Marathon from Baby Bungalow, which their website showed was in stock. Four days later I received an email saying that the item was out of stock and I would be refunded. It was annoying to have to order from another company. Baby Bungalow needs to keep their website updated better and have more prompt customer service.

AWFUL... that's about all I can say. We placed an order for a Sunshine Kids Radian 65 car seat (which we love) on May 5, which was shown as "IN STOCK". Free UPS Ground shipping was included. Our card was charged on May 6 and UPS shipment notice sent on May 7 with a delivery date of May 14. I thought all was good... but oh was I wrong.

May 16 comes along and we're getting very close to leaving on our vacation and still no carseat to safely seat our 3-yr-old on our 2000 mile cross-country journey.

I called, left a message and demanded that the car seat be shipped overnight to get to us in time for our vacation. Had they actually shipped the product when they charged our AmEx, we would have been just fine.

All I got from them this morning was a terse email saying they have cancelled our order. Come on! Step up and provide real customer service! By cancelling the order, we get the double-stiff and still don't have a carseat! 

If you are considering a purchase from BabyBungalow.com... re-consider! They are a poor excuse for an online retailer.

After searching all over the web for a Whisper Wear Pump, I decided I would order from Baby Bungalow, they had free shipping and overall the cheapest price.

It has been five weeks since I placed my order, they immediately charged my Credit Card but I have not received any order # or anything. I have left messages with them, I have emailed them all with no response. At this point I don't know if I will ever get my money back or my pump. I WILL NEVER DO BUSINESS WITH THIS COMPANY AGAIN and I urge all buyers to BEWARE and STAY AWAY.