Baby Bungalow

I placed an order for a stroller on November 13, 2008 and still have not received it--it has been 1 month.  At the end of November, I tried to contact customer service to check the status of my order and just received a recording.  After ...

I was in the market for a Phil and Ted's Vibe double stroller and decided to purchase it from Baby Bungalow since it said that the item ships the same day. The next business day I received a tracking email from UPS that said that the billing ...

This is the WORST customer service I have EVER recieved. I bought a Britax Boulevard carseat from the company and when it arrived at my house the box was opened, torn, and dented so badly I did not feel comfortable putting my daughter in the seat. I ...

DON'T WASTE YOUR MONEY GO SOMEWHERE ELSE! I thought I would save $40 and order my jogging stroller from baby bungalow. I wish I would have spent the extra $40 somewhere else and saved myself the trouble. I was told my stroller would be here in 3-10 ...

Baby Bungalow is an online store that offers baby products ranging from strollers, carriers, feeding and diapering supplies, gifts, and nifty gadgets. Their selection is limited but targeted -- I've found products on the Baby Bungalow site that I've not ...

Baby Bungalow took all day to return my phone call about returning an item that I purchased. Then t ...

Horrible, horrible, horrible!! I order a Kate Spade Maclaren off of babybungalow.com. My cc was charged immediately and I got an email confirmation saying I would receive my stroller in 7 - 10 business days. Seven days in I send a friendly email ...

I believe that I have located what could possibly be the best online store for new or expecting pare ...

SERIOUSLY...DON'T GET INVOLVED WITH BABY BUNGALOW!!!! It first started out that ALL I wanted was a tracking number for the stroller I had ordered. After 3 emails, the package arrived before a response to any of my emails. I was happy to have received ...

I wish I would have read these reviews before purchasing through this company!  Baby bungalow has terrible customer service and their shipping is a complete joke.  For something that should have taken 3-10 days to get to me, took 3 weeks, and ...

This was the worst shopping experience to date. The company promised we would have the stroller by a certain date and missed it. They would not even return my phone calls. We had our niece in town and needed the stroller. and had to go out and buy the jogger at local store at a much higher price. The company would not return my phone calls and responded through abrupt emails.

Everything went smooth... it was shipped out VERY quick and I had the Phil & TED's E3 stroller (highly recommend) within a week. UPS wasn't so kind to the box and left the doubles seat sitting out on the street. :-/ But that's UPS and have had MANY troubles in the past w/ UPS. Will definitely shop here again.
Update... when I had emailed Baby Bungalow regarding the open package to see if there was the potential for any parts missing, they had an email back to me in 24 hrs.

I like the items offered, had no problems the 1st few times I've ordered and had fast shipping. However, this time I never got the items, called and couldn't speak to any live person. Finally emailed them and they wrote back saying that my items were on back order and would be sent when in or that I could cancel--seemed they could have emailed me w/this info. I waited, and did finally get items one month + later. So, my feelings are mixed I suppose.

So frustrated with this store - I should have taken others advice - wanted to get jogging stroller for husband as Father's Day gift - a week after submitting order, I get an email saying stroller is discontinued, they credited my card, have a nice life. Leaves me no time to order another in time for Father's Day. Would've been nice if the site was accurate (actually could sell you what they advertise) or that it didn't take me a week to tell me that the product was unavailable. In this day and age, don't need to give stores like this business.

I've been to this store many times and I am always glad after I buy something from here. This time I bought some bibs for my new baby and they are very high quality and didn't cost much. I've also bought a cosleeper here before and that actually turned out to be very useful. I cannot wait until I need something for my baby again.