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Very fast delivery, good choice of products
by yuor ,Nov 10 '06
The website is very easy to navigate. They often have items that are out of stock in other on-line stores. And the main thing - my first order has arrived the very next day. The second order i placed has arrived in two or three days. I also got e-mails notifying me first about my purchase and then about my order beeing shipped with tracking numbers.
VERY VERY impressive!
ps
the second order i placed was for an item that was out of stock in most of the stores, so it was really amazing to get it so fast!
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They have unusual products
by astro72a ,Nov 10 '06
I love this store. Every time I come here I buy something and never regret it. I bought a rocking horse this time, and I have never seen them anywhere else. They have everything.
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TERRIBLE CUSTOMER SERVICE...not worth shopping here
by lakshmi333 ,Jan 23 '08
Terrible...I ordered 2 pairs baby boots and then added 2 games to get to free shipping. After 10 days of waiting, excited for the boots to arrive(and one of the games had shipped) they informed me the boots were out of stock. I told them to just forget about the other game and not charge me for shipping. They told me they would refund everything but the game they had shipped and the shipping...and charged me $8 shipping for an $8 game...ridiculous. I'd never shop here again
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no problems
by fischerchess ,Dec 09 '06
This retailer I'm happy with. I bought an Ameda Breast Pump for my wife and she says it works great. It was reasonably priced and no to hassle to order. Me and my wife will most likely be buying other items from this great store.
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great
by george-truman ,Dec 09 '06
I love this store. Today I bought a Baby Bjorn Baby Carrier from this store. It was relatively cheap and I got it within a few days. When I got it I was surprised with the quality. I'm very happy with this purchase.
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professional
by bacardijoey ,Dec 09 '06
This is a good store. I have bought something from here a couple times and I will be again. There prices are pretty low, they ship very quickly, and I like what they sell. I recommend this store.
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Terrible service, will say item is in stock when its not
by ange5124 ,Oct 10 '08
BUYER BEWARE!!!I ordered a arms reach baby sleeper on the 19th of Sept. which is stated online as in stock and still have not recieved it as of Oct. 10th. They say its not in stock but website says IN STOCK. Last week i was told it would ship early this week and on Wed. after hearing nothing called and e-mailed and have not gotten a response. Of course they already charged me so without them calling back i can't just order from another site. I would never recommend this site, I feel they say out of stock items are in stock to get your money then they do not respond to you when you want to cancel your order. Pros of this website are i found exactly what i wanted and it was free shipping :) too bad there is nothing to ship!
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Online shopping at its best! No hassles, fast shipping!
by catwoman3172 ,Feb 16 '05
I bought an Arm's Reach mini co-sleeper from Baby Bungalow. They had the best price, the best color selection, and free shipping to boot! My order arrived quickly (within a few days) and everything was as it should be. This was a very easy purchase with very little stress involved.
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Never again
by beccajo ,Oct 30 '08
I had one good experience with baby bungalow about a year ago, they sent my order out same day which was stated on there front page. Since then TWICE I have placed an order with them, called after a week and a half of placing the order and it still hadn't gone out. The first time When I received the package the wrong items were in it, so then I had to wait another week to get the correct items. The second time after waiting 2 weeks they sent me an incomplete order. Needless to say I would not recommend them to a friend or even a stranger. They do not have there stuff together.
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Pleasant experience...
by blizzardb ,Dec 06 '03
I purchased a Baby Bjorn Infant Carrier on November 26 (which was the day before Thanksgiving), to my surprise - I received it only 5 business days later! I would definitely use Baby Bungalow again. I was emailed confirmation of my order immediately and sent tracking information when the item shipped out.
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Terrible service, rude, liars. Stay away from them.
by jenshaner1 ,Sep 03 '04
Stay away from this merchant. I ordered an SC900 jogging stroller and they charged my credit card immediately. About five days later I sent an email and called them (you can only leave messages) asking for confirmation that it had actually shipped. No reply. Four days later I called Schwinn and they told me my order would be shipped in 2 months. Baby Bungalow had promised I'd have a tracking number in 7-10 days. I had Schwinn cancel my order and called the credit card company and had them cancel the transaction. Then I called Baby Bungalow and left them a message telling them what I'd done. Voila, I get a call back an hour later. Here's the rude message he left:
"Yeah, hi, this is the Baby Bungalow, we do have SC900's in our warehouse. The manufacturer is out. You're totally wrong, you can try to put us out of business if you like but you won't have your SC900 now, we'll give it to some other customer. Loser."
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Frustrating and Unprofessional
by babyshopper2 ,Jun 28 '06
It has been over three weeks since I ordered and only after numerous inquiries and phone calls did they explain they had not shipped my order because one of the items was out of stock. They promised to ship out immediately, after I said to delete the out-of-stock items. That was over a week ago and have not heard from them since. I will never shop here again. They do not answer the phone, respond to email, or respond to telephone messages.
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pretty good
by rob-bryant ,Jan 16 '07
A week ago I bought a safe bather for my 1 year old. I got it wednesday and I couldn't be happier. Check this store out.
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You won't be disappointed
by malb_48 ,Apr 06 '05
Great store. This is one of those places that makes you want to tell everyone you know to shop here.
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Great company. Reliable, fast service. Great product selection.
by justhat ,Jan 28 '04
This store was great. We ordered a mini-cosleeper since they had the best price, no tax, no shipping, plus they had 9 new colors which no other website or local store had. The colors were really the selling point since they had the cutest star print that actually made it look babyish, unlike the standard prints I've seen elsewhere. I placed my order on a Saturday at 2:30am and it arrived on Wednesday morning. I was skeptical after reading some review about poor customer service, but they sent me an e-mail immediately that confirmed my order and another e-mail on Sunday confirming that it had been shipped and they gave me the UPS tracking number. It arrived today in great condition, plus they gave us a free sheet for it, in addition to the ones we ordered. I will definitely buy from them again in the future and recommend them to our friends who need baby products.
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