Baby Bungalow

I find some relief in discovering that so many other people have had such a lousy experience with BABY BUNGALOW. Good grief. I've ordered and been very happy with nearly hundreds of products from many, many other websites and I have never had such a lousy experience. My original product was not to my liking, so I checked with them before returning it, made sure it was done correctly, etc. They could never confirm that they received my returned product, would not credit my account for 2-3 months and only then, did they inform me I would receive only partial credit for the product. It took weeks for them to return my call and I even threatened to report them to the Better Business Bureau. I am shocked they can stay in business and amazed at their lack of concern. Shame on them. Do not do business with them. Go elsewhere.

Fast service and great selection. I purchased some Precious Moments items for my friend's baby shower and I needed them right away. After contacting Baby Bungalow and asking if I could have them by the weekend they made sure that I was not disappointed. I highly recommend Baby Bungalow.

I visited Baby Bungalow after browsing the internet and I have to honestly say what a pleasure! The site is very easy to navigate, you are where you want to be in a matter of seconds. Having no time to call my own being a full time mom, this means a lot to me. Their prices are the best that I have found after looking for the Intep and Schwinn strollers online. I placed my order on a Monday and had my stroller by Friday. I can't say enough about this site. I will be back as I have a few friends that are going to have babies soon.

DO NOT USE!!! I was looking on-line for a low priced Baby Bumbo Chair. I came across this website and it seemed to have everything. I placed my order and was charged immediately for my chair. Nine days later I sent an email to ask on the status of my order. I wanted to cancel my order if the product was not on the way. No response. I waited 5 days thinking maybe the chair would show up. No chair, so I called their 800 number. The recording said to email them if you are checking on an order. I emailed again on the status of my order. This time I just got a blank email with no words just a tracking number. I assumed it was for UPS???, but had to search the web myself to find out. My chair showed up the next day in a torn up box. The chair was all dirty and looks used. I am keeping the chair because I do not want to deal with the hassle of this companies poor customer service. Would not ever use again.

These guys are like the Amazon.com of baby products. Very professional, very consumer friendly. They go out of their way to please the customer.

Baby Bungalow must pride themselves on pleasing customers. They excel in the selection, shipping speed, and prices catagories. What else matters?

I bought from this site several times and it is now my favorite store for baby products. Most recently I bought a little swan rocking chair for my toddler and he really likes it. I found the checkout process to be very smooth.

Horrific non-existant customer service! Stay away at all costs. They never answer the phone as others have posted. You get the same message everytime stating that if you are getting this message they are dealing with other customers and then you're prompted to leave a message. If you're lucky you'll get a call back in a week. You can email all you want as well & wait a minimum of a week for a reply back. The worst online retailer I have ever purchased from!

Relatively small business but with great customer service & A HUGE SELECTION OF ALMOST EVERYTHING YOU NEED FOR BABY, BEST PRICES & FREE shipping if you buy enough! I prefer them over Babies R Us for quality inventory any day! I'm a repeat customer & have had to return items, but was not charged a 20% restocking fee. They do have a 20% restocking fee for returns that involve a "change of mind" as a policy, but I had a return for item that had been somewhat misrepresented in photos by the manufacturer. Although it was the manufacturer's fault, not Baby Bungalow, I did get a full refund. Voice mails & e-mails promptly returned.

We set up a registry with Baby Bungalow and unfortunately it was the worst experience EVER! There is a dis-connect between the website and the registry site so that items that were ordered by our friends didn't come on time for our baby shower even though they were ordered far enough in advance. On top of that our registry was deleted when Felicite (the registry host) went out of business. We never received any notification from Baby Bungalow and they did absolutely nothing to help us transfer our registry or let us know what our options were. When I emailed to complain they were rude about it and not at all apologetic. I'm very disappointed that the service was so bad because other than that they have a nice website and good prices.

This store is great. I bought a taggies blanket and my kid loves it. I received it 3 days after I ordered it and it was cheap. I'm buying from here again.

I would have loved to try purchasing an item from this store. It seems to be the only place that sells the Nuby nipples I want.

Unfortunately, no shipping to Canada.

I had a terrible experience with Baby Bungalow. I ordered two sunscreen sticks -- one arrived broken, both had expired (the expiration date is clearly marked on the bottom of the tube). My phone calls to the company were ignored, and my emails were returned marked "undeliverable". I had to call my credit card company to contest the charge.

Ordered over $1000 in products(including a baby crib) for a baby I'm expecting any moment with the expectation that it would be delivered in the 3-10 business days they promised on their confirmation email. After the 10 days, I called and left a message on their service and emailed them and received no answer. Another review suggested calling (603) 225-2551 and I finally got somebody on the phone. When I asked about my order she told me that she already had turned her computer off. When I complained, she checked on the order and said it should arrive within 5 days. I asked her why I wasn't informed of the delay and she said she would throw in an extra crib sheet for the inconvenience. We shall see if it comes...

I purchased a couple bottle sets from Baby Bungalow and not only are they priced fairly but they are good quality. This store is different in a good way.