Balsam Hill

The Balsam Hill Red Spruce Slim Tree is my first artificial tree.  I could not be happier with it, and I am considering purchasing a second, larger tree from Balsam Hill.  I keep two trees in my home at Christmas time.  I got tired of ...

In November of 2012 we were visiting with our neighbor and commented on their stunning 12 foot Vermont White Spruce tree. We couldn't believe how many clear and colored lights were on the tree and how real it looked and felt. We were so impressed that we ...

We decided to make the switch from a live tree to a first-class artificial tree this year and couldn't be happier. Balsam Hill offers an incredible selection of trees that look so real you might not believe it's an artificial tree. They have a ...

Ordering online from Balsam Hill was simple.  The website is well-designed and there were plenty of images of the trees to help you choose.  The tough part was picking from all of the great-looking real-feel Christmas trees! The tree ...

I spent a considerable amount of time researching--not only artificial trees in general but also the companies that sell them--and reviewing the comments/feedback provided by consumers on various internet sites before deciding to purchase the Saratoga ...

I now have two trees from Balsam Hill, Berkshire Mountain Firs,  and am very happy with both. the trees shipped quickly and all parts and instuctions for set up were there and easy to follow. Do not be wary of the intial set up. fluffing the ...

I found the Balsam Hill website to be very attractive, informative and easy to follow.  The page is designed with easy access to all products and information.  The opening page includes celebrity endorsements by Ellen DeGeneres and Rachael Ray ...

Last Christmas I had to replace my pre-lit artificial tree of 20 years.  I was very fortunate to have found a great company in Balsam Hill.  I was a little unsure about doing business over the internet, but I am not sorry I did.  They have ...

We purchased our Sugarland Spruce late in 2012 so we did not decorate it during that holiday season however we did set it up to get a look at it and were overwhelmed with its beauty. Lifelike for sure and we can't wait until the 2013 holiday season to ...

Excellent first time artificial tree buying experience!!  We chose a gorgeous unlit Aspen Fir Tree.  While this was on the expensive side, we could not be happier with that decision.  It shipped fast, was easy to assemble and did take some ...

This was our first artificial tree so we were a bit concerned that it wouldn't look as full as we were accustomed to. We also were looking for a tree that would work in two different homes as we are moving in a month or so. Our current home can handle a ...

From ordering to delivery and follow-up requests for customer satisfaction, Balsam Hill delivers the very best quality out there. After a lifetime in the South, we now live at high altitude between 8,000 and 9,000 ft., and feel we must have an artificial ...

Terrible customer service.  I would NEVER DO business with them again. I ordered a tree on 1/3 and my Visa card was charged on 1/4.  I recieved a confirmation on 1/4 that my order was placed but then nothing after that.  On 1/14 I ...

This year my family moved to a new house that has a beautiful banister in the foyer. I ordered 4 BH Balsam Fir Garland with white lights from Balsam Hill on 11/29 – cost was $436, kind-of pricey but we were looking forward to how festive it would ...

Balsam Hill has the worst customer service.  Can't get a simple answer.  Need to send pictures of burnt out lights and then it takes week to get someone to answer and that is only if you keep calling. I have now tried dealing with customer ...

I ORDERED THE 12 FT CA BABY REDWOOD ON 10/12.  I RECEIVED 1 OF 4 PACAKAGES, BUT DID NOT REALIZE IT UNTIL PUTTING UP THE TREE TODAY BLACK FRIDAY. I STARTED TO REALIZE THE 3 PIECES I HAVE ONLY EQUAL ABOUT 60 INCHES TALL.  I CALL CUSTOMER SERVICE ...

I happened upon Balsamhill.com because of a few nice ads they had and their web presentation. Liked the fact that they were supposedly endorsed by "top set designers" from reputable celebrity TV shows and the like. What I didn't realize was that the ...

I LOVE my tree! We are very happy with our 7’ Silverado Slim from Balsam Hill! Setup was easy, although it took a little extra time to fluff out and shape the branches. It was worth the patience as it looked absolutely real and far better than any ...

Created the order and had fast delivery directly to our home. The tree was exactly as described at the store basing our choice on the "Most Realistic" category because we wanted it to be perfect. This tree is incredible. It looks so real my wife and ...

I was and am very satisfied with our Balsam Hill tree and the order process. The delivery speed was great. There were no issues with order accuracy. Customer service was friendly and helpful. Overall, we were very satified and would and have ordered from ...