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Balsam Hill

Balsam Hill

Overall service rating:  Store Rating: 3.5
Reviewed by 86 customers

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Showing 1-20 of 94 reviews Page 1 2 3 4 5   Next
Date Rating
Overall Rating:Store Rating: 5.0
 

excellent

by , Feb 18, 2014 Rated a Helpful Review
The gentleman who I spoke with on the phone was extremely patient with my many questions and helped me to find the tree I ordered. The delivery speed was amazing. The web site said the delivery time could be up to 5 business days however, the tree ...
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Overall Rating:Store Rating: 4.0
 

A Christmas tree of great beauty.

by , Feb 13, 2014
(Not Yet Rated)
I needed to replace our Christmas Tree this year.  I had been looking at the available trees at our local stores and couldn't find a tree I liked.  I began looking on the internet and found Balsam Hill. I had hoped to find a pre-lit tree within ...
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Overall Rating:Store Rating: 5.0
 

Loved our first purchase so much I bought a second for next year!

by , Feb 13, 2014
(Not Yet Rated)
I loved our first tree so much that I bought a second one for next year! Ordering was a breeze and shipping was speedy.  It was hard to choose from the wonderful selection, but I decided on one of the most realistic and most easy to assemble trees ...
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Overall Rating:Store Rating: 1.0
 

Agree with others - Borderline criminal enterprise - they still have my money

by , Jan 18, 2014 Rated a Helpful Review
Adding to the long list of horror stories.  Wish we could put them out of business.  Received spruce tree and it had two issues: 1) broken bottom branch  and 2) did not look as real - looked cheap actually.  After long holds ...
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Overall Rating:Store Rating: 1.0
 

never buy from Balsam Hill

by , Dec 12, 2013 Rated a Very Helpful Review
very disappointed with my tree purchase. It was delivered to me with defective bulbs (not ones broken in transit -- the bulbs are missing a wire and the only way to tell which ones are defective is to remove and inspect each bulb on the strands that ...
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Overall Rating:Store Rating: 1.0
 

Incompetent at best; criminal at worst. Save yourself the headache.

by , Dec 11, 2013 Rated a Very Helpful Review
Buyer Beware - Google "Balsam Hill complaints" and save yourself money, time, heartache, and aggravation. We ordered a tree and were sent the wrong tree. It took nearly an hour of speaking with 3 people in customer service before they agreed to do what ...
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Overall Rating:Store Rating: 1.0
 

Stay away from ordering from Balsam Hill

by , Dec 10, 2013 Rated a Very Helpful Review
I am so disapointed in our Balsam Hill Christmas tree.  It showed up and the top section did not match up to the middle section.  The top was actually wider then the middle.  I noticed it as soon as I put the top section on the tree.  ...
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Overall Rating:Store Rating: 1.0
 

Balsam Hill 36" wreath is really only 31- in diameter

by , Nov 28, 2013 Rated a Very Helpful Review
I purchased a 36” LED Scotch Pine wreath from Balsam Hill on November 6, 2013 . Before ordering, I spoke with their customer service about the wreath and was told it’s a full 36” in diameter. This wreath was shipped in a 28 inch box and ...
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Overall Rating:Store Rating: 5.0
 

All of our expectations were and continue to be met by Balsam Hill.

by , Nov 27, 2013 Rated a Helpful Review
Four years ago, our family purchased a 6-1/2 ft.  Frasier Fir at clearance price, which was still an extravagance for us.  However, we have been more than pleased with our tree.  Shipping was free, and we received it the day after we ...
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Overall Rating:Store Rating: 4.0
 

I love my new tree! For my first new tree I couldn't be more pleased!

by , Nov 25, 2013 Rated a Helpful Review
My aunt and my husband's mother have kept us in Christmas trees for the 16 years I have been married, so when we moved to a new house last year,  I decided to buy my first tree.  I searched far and wide and finally found Balsam Hill.  I ...
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Overall Rating:Store Rating: 5.0
 

Awesome company

by , Nov 24, 2013 Rated a Helpful Review
I had an artificial tree that lasted pretty well but was time comsuming to put together--letters that followed the shape of the tree.  We had cats that used the tree as their personal home, so it had a lot of cat hair, plus the limbs were starting ...
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Overall Rating:Store Rating: 5.0
 

Amazing quality, full tree, worth the price

by , Nov 24, 2013 Rated a Very Helpful Review
I am a photographer who was looking for a white Christmas tree that would reproduce well in photographs. After looking in several stores, I had given up on finding a quality-made, full tree—and then I searched online. I came across Balsam ...
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Overall Rating:Store Rating: 5.0
 

Our best Christmas tree!!!, very Happy with our purchase!!

by , Nov 24, 2013 Rated a Helpful Review
Balsam Hill is stcicking to their promess to make the most realistic Christmas trees and the most beautiful ornaments,Our Pre-lit Noble Fir tree is the subject of admiration for anybody who visits our home, all our friends love it, and some have bought ...
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Overall Rating:Store Rating: 5.0
 

Exceeded my expectations

by , May 7, 2013
(Not Yet Rated)
The Balsam Hill Red Spruce Slim Tree is my first artificial tree.  I could not be happier with it, and I am considering purchasing a second, larger tree from Balsam Hill.  I keep two trees in my home at Christmas time.  I got tired of ...
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Overall Rating:Store Rating: 5.0
 

We couldn't be happier with our gorgeous tree!

by , Apr 22, 2013 Rated a Helpful Review
In November of 2012 we were visiting with our neighbor and commented on their stunning 12 foot Vermont White Spruce tree. We couldn't believe how many clear and colored lights were on the tree and how real it looked and felt. We were so impressed that we ...
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Overall Rating:Store Rating: 5.0
 

Beautiful, high-quality tree

by , Apr 20, 2013 Rated a Helpful Review
We decided to make the switch from a live tree to a first-class artificial tree this year and couldn't be happier. Balsam Hill offers an incredible selection of trees that look so real you might not believe it's an artificial tree. They have a ...
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Overall Rating:Store Rating: 5.0
 

I'm really happy with my Balsam Hill purchases!

by , Apr 11, 2013 Rated a Helpful Review
Ordering online from Balsam Hill was simple.  The website is well-designed and there were plenty of images of the trees to help you choose.  The tough part was picking from all of the great-looking real-feel Christmas trees! The tree ...
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Overall Rating:Store Rating: 5.0
 

I would highly recommend Balsam Hill.

by , Apr 10, 2013 Rated a Helpful Review
I spent a considerable amount of time researching--not only artificial trees in general but also the companies that sell them--and reviewing the comments/feedback provided by consumers on various internet sites before deciding to purchase the Saratoga ...
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Overall Rating:Store Rating: 5.0
 

Berkshire Mountain Fir by Balsam Hill, best tree we have had in thirty years.

by , Apr 10, 2013 Rated a Helpful Review
I now have two trees from Balsam Hill, Berkshire Mountain Firs,  and am very happy with both. the trees shipped quickly and all parts and instuctions for set up were there and easy to follow. Do not be wary of the intial set up. fluffing the ...
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Overall Rating:Store Rating: 5.0
 

Very satisfied with quality of Christmas tree and ease of assembly .

by , Apr 9, 2013 Rated a Helpful Review
I found the Balsam Hill website to be very attractive, informative and easy to follow.  The page is designed with easy access to all products and information.  The opening page includes celebrity endorsements by Ellen DeGeneres and Rachael Ray ...
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Showing 1-20 of 94 reviews Page 1 2 3 4 5 Next