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Site promises -lots- of stuff...and then delivers.
by exapplerep ,Jul 28 '06
Many (almost too many) products of a similar nature. Finally decided on the XL4000 (a "refurbished" unit) for under $400, delivered. Unit arrived quickly, as promised, in virtually perfect condition. Can't figure out what about this unit was "refurb'd".
Very happy with the purchase. Got more than my money's worth.
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I would buy products from this vendor again. Very reliable service, above average quality product.
by suzie1000 ,Feb 22 '09
Excellent service, quality product, and reliable shipping service. It came in less than the two weeks time promised. You guys rock!!!
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Great web site to purchase from! Quick delivery.
by un4tune8 ,Jun 17 '05
Super quick shipping! Total Trainer arrived just as advertised. Excellent customer service and shipping confirmation via email. Total Trainer includes a nice assortment of accessories for a complete workout. This is a very sturdy home gym. It doesn't rock and clank like the other one I purchased from an on-line merchant. Thank goodness I returned it and found Total Trainer. You can see the results with this gym. Buy one. You won't be disappointed.
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Terrible Customer Service
by turtlebiscuit ,Jan 29 '09
I purchased a recumbant bike and about a week later got a notice that it was out of stock. I chose another model and delivery was extremely slow. Once I opened the box I noticed several smashed plastic pieces inside and all the decals were torn off. I contacted the company and have had nothing but rude service. I am told today that if I want to pay to ship it back I can. No mentionn of a replacement, etc. What really gets me is being hung up on by their customer rep dude when I tried to insist that a replacement be sent. He wants me to order replacement parts instead. I do not recommend the headache you will get ordering from this company. Spend a few more bucks and you'll be a lot happier. I'm stuck with a joke bike and a bad taste. Thanks for nothing Bayou Fitness!
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Absolutely fantastic equipment and customer service
by lnjacksonmd ,Mar 20 '06
I could not be more satisfied with Bayou Fitness. I ordered their Pilates Total Trainer, and received the item in less than 48 hours. It was extremely well-packaged and very easy to set up. They include great instruction manuals and workout cards. The quality of their equipment, for the price, is exceptional. Couldn't be any happier!!
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Products,pricing,and service second to none!!!
by bjocks74 ,Mar 17 '08
Very user-friendly website. Great products,great pricing.Very prompt delivery. Quality product,very easy assembly. I am very pleased overall with my experience,this is my first time buying a product this big online,and would do it again from this company.(Marcy MWB-682 FID weight bench)
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Oct 09 '08
completely satisfied with product, price and shipping.
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Jun 19 '08
Customer service has been good to work with, but the total trainer pilates system that I received as been nothing but problems. I haven't been able to use it yet because of a manufacturing defect that does not allow the slide board to go up the rails without hitting the cross bar on the frame. They are sending me a new one (I don't think it will help because the problem is on the frame) but I haven't received it yet. I planned on using it for exercise the last week. Instead it just takes up room in apartment. Maybe I should have chose vigorfit?
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Nov 23 '08
Ordering was easy; delivery was blazingly fast-just 2 days from placing the door to being put on my doorstep. This is a Christmas gift to my son so I haven't opened the box yet to see if chair is intact or all the parts are there. This is my first purchase from Bayou Fitness and I have been very impressed so far. I hope the quality of the chair and the integrity of the contents of the box continues to impress me when the box is opened and the chair is put together.
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Oct 14 '08
Excellent response, delivery and service. I wold readily purchase from Bayou Fitness.
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Nov 06 '08
Two full days for FedEx to even pick up shipment from Bayou Fitness is unacceptable in view of $50 shipping charge.
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Mar 09 '08
Good product at a great price.
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Sep 09 '08
Pleasant!
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May 26 '08
The MCB-5700 Deluxe Mid-Size Bench came with excellent assembly instructions. The only shortcoming I noted at the BF site is that it did not offer accessories (i.e. Bar bells). In any case it is a very good equipment.
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May 12 '08
Website was easy to use. Received the order in 10 days instead of the 2 weeks quoted. Just received the order today, haven't opened the boxes to assemble yet.
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Feb 17 '08
The DVD that came with the product was damaged. I have not recieved the replacement yet.
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May 26 '08
Was easy to find products that I wanted. Checkout was easy. Shipping was fast.
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Jun 15 '08
Good website for selecting the right product and support, and prompt, helpful customer service.
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Feb 25 '08
I thought everything about the experince with Bayou Fitness was excellent, and I have already heavily reccommended them to others.
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Feb 08 '08
Would buy from this seller again.
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May 03 '08
I received the order 5 to 6 days ahead of schedule. The ordering and tracking process was straight-forward. With shipping included it was the best price - beating out local dealers and websites. I would recommend Bayou Fitness to anyone who is considering making this type of purchase.
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