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Jan 23 '05
EVERY THING WAS GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Jan 23 '05
The was easy to navigate and the purchasing process was easy and straight forward. The mattress was as described. I love it.
Thanks
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Jan 20 '05
returns for product not as advertised were unacceptable. Photo on web-sight was misleading. Product not as it appeared. Will not shophere again, or reccomend it! Sharon Blanchard
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Jan 20 '05
Packaging was flimsy and some of the wood was damaged on the corners
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Jan 20 '05
Best price on bed frames -- including e-bay. Even rates how likely product is to get damanged in shipping!
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Jan 19 '05
Would not accept my canceled order when I followed their directions as they wanted. Merchandise recieved in poor condition. New parts of merchandise recieved in poor quality. Still waiting for replacement parts of the replacement parts that were damaged.
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Jan 19 '05
Their website was simple. Ordering was easy. And we received our order on time and in perfect condition. Free shipping is a plus too!
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Jan 18 '05
Easy transaction. Fast shipping. Good price. Good quality product. Highly recommend.
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Jan 16 '05
It was great. I got my merchandise quicker than expected which was so nice.
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Jan 10 '05
It was a cancelled order, the customer service representative was very kind and helpful in helping me cancel the order. The online status reflected this change instantly. I wish the delivery time could be shortened, if I have to make a future purchase again.
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Jan 10 '05
Good quality at decent prices. Wonderful selection.
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Jan 05 '05
Had a good selection to choose from and ordering was very easy.
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Dec 29 '04
The ladies were great. Roadway recording kept saying date for delivery-no delivery. i had to get number from bedroom direct & pronumber to make arrangements. Roadway should have called me for delivery arrangements. i had to track down my own order to set up delivery. However, everyone i talked to was very helpful & courteous.
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Oct 01 '08
everything went as they had promised on their end. however, the truck freight is a little sketchy. the driver did help me move the bed into my house.
there was a little chip on the top right corner of the bed headboard, but it was on the back, and I can fix it with a wood marker. but the box it was in was trashed. i did purchase the insurance, and though i didn't use it, it did offer me piece of mind.
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Dec 28 '04
I was a little nervous about ordering a bed frame on-line. Bedroom Furniture Direct gave me good service, however, the bed arrived with 4 broken pieces-yet the box was not damaged. I do not blame Bedroom Furniture Direct for the damage, but in the item's description, it said there are rarely broken pieces with this item. I did contact the distributor, and their office is closed the week after Christmas, so I cannot speak with anyone until after New Years. I probably will not order furniture on-line again.
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