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BestBuy

BestBuy

Overall service rating:  Store Rating: 2.0
Reviewed by 45 customers
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Showing 1-20 of 48 reviews Page 1 2 3 - View all   Next
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Overall Rating:Store Rating: 4.0
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Some hot buys but high shipping costs leave me cold.

by PattyTherre PattyTherre is a Top Reviewer on Epinions in Online Stores & Services, Jul 22, 2008 Rated a Very Helpful Review by the Epinions community
I have purchased a number of smaller items at BestBuy.com and have never had any major issues. My last order also went through smoothly although I wasn't thrilled with their shipping costs. What the Site Sells BestBuy aka ...
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Overall Rating:Store Rating: 4.0
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Whether Shopping On- Line or at a Retail Outlet, Best Buy Offers a Good Deal

by Bryan_Carey Bryan_Carey is a Top Reviewer on Epinions in Online Stores & Services, Oct 27, 2007 Rated a Very Helpful Review by the Epinions community
I like to frequent different retail stores- both via the interest and otherwise- just because I like to sample new things. But there are some stores that I have grown to like and still turn to even when there is another, newer site available for use. One ...
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Overall Rating:Store Rating: 3.0
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Best Buy no longer lives up to its name.

by jordango, May 28, 2007 Rated a Very Helpful Review by the Epinions community
Several years ago, when I first discovered Best Buy, I was enthralled. CE Heaven, I called it, as it was the place for consumer electronics - low prices, great selection, knowledgeable salespeople, it was everything a CE lover could want. With the lowest ...
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Overall Rating:Store Rating: 1.0
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Horribly Fraudulent and incompetent, Avoid at all costs

by oncefooled, Mar 22, 2007 Rated a Somewhat Helpful Review by the Epinions community
You decide, either they are trained to lie or are all incompetent. From I have shopped Best buy and best buy.com for many years, and have had varying degrees of success. I have been stiffed on mail in rebates about 90% of the time but I have never ...
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Overall Rating:Store Rating: 5.0
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Great store, save me a lot of time and money.

by michelle7898, Mar 8, 2007 Rated a Very Helpful Review by the Epinions community
So I got a little lazy this past year with shopping for gifts. I didn't feel like fighting the traffic and shopping with hundred of people around Christmas time this year. I did the smartest thing I could think of to do. I did it all online. For a ...
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Overall Rating:Store Rating: 1.0
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Inconsistent answers, poor service

by jordan3824, Aug 26, 2006 Rated a Somewhat Helpful Review by the Epinions community
I ordered a laptop online for pickup in the store. I received the email telling me the item was in stock and ready to pick up within 45 minutes. When I got there I had to wait another 15-20 minutes for the kid behind the returns counter to locate the ...
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Overall Rating:Store Rating: 4.0
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Easy, no fuss way to purchase a gift card!

by miller1611, Aug 25, 2006 Rated a Very Helpful Review by the Epinions community
Best Buy is one of my favorite stores to browse and make a wish list. My husband is really into the latest electronics and I like to try to keep up with him. For his birthday a couple of weeks ago, I decided to get him a gift card from BestBuy.com ...
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Overall Rating:Store Rating: 3.0
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online shopping is not their thing

by normanamme, Apr 21, 2006 Rated a Helpful Review by the Epinions community
Everybody knows that Bestbuy is the ultimate one-stop electronic superstore. wide range of products, knowledgeable floor staff, multiple store location, in-store cutomer service is great! on the other hand, we also know that bestbuy don't have the ...
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Overall Rating:Store Rating: 1.0
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Bestbuy.com order accuracy and customer service are seriously lacking . . .

by sally_cobra, Sep 26, 2005 Rated a Somewhat Helpful Review by the Epinions community
I ordered a 'Music to Remember' CD. Apparently there are different versions of the 'Music to Remember' CD because the wrong version was sent to me. I found out I had received the wrong version after I opened the CD and played it because the CD ...
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Overall Rating:Store Rating: 5.0
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Make your Buy at BestBuy...It will be your Best Buy!{100th Review}

by jbrd, Sep 6, 2005 Rated a Very Helpful Review by the Epinions community
For my 100th review, I wanted to do something special. Something that deserves anyone's attention who has an interest in electronics. This is my review on BestBuy.com! BestBuy has to be the most underrated store or on-line store ever! If you would look ...
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Overall Rating:Store Rating: 1.0
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Absolutely horrible - every time

by benderoo, Jun 23, 2005 Rated a Helpful Review by the Epinions community
Beware of the 'good deals' that look so appealing when one thinks only about the price, I'm talking about big items. My in-store experiences were invariably the worst compared to any of the other big stores. Every time I needed assistance with ...
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Overall Rating:Store Rating: 1.0
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Poor customer service, not cheaper than Amazon.com

by srogge, Mar 28, 2005 Rated a Helpful Review by the Epinions community
I tried to order an MP3 player from their online store, when I had completed the check out information it said "The product, iRiver - 512MB* Digital Audio Player, can be shipped only by ground due to federal regularions. To receive the product earlier, ...
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Overall Rating:Store Rating: 2.0
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Occasional good deals but very poor customer support.

by bobbyslav, Jan 27, 2005 Rated a Very Helpful Review by the Epinions community
Okay, they have finally tested my last bits of patience I have left, so I will join the millions of unsatisfied customers, because after dealing with their non-existing customer service, I have realized that there is no way to make a fair business with ...
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Overall Rating:Store Rating: 4.0
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Not 100% happy with service, but not utterly disgusted

by bluebubblegum, Jan 26, 2005 Rated a Somewhat Helpful Review by the Epinions community
Delivery speed leaves a lot to be desired, found their website hard to use and they added stuff to my shopping cart I didn't want. I only wanted one copy of a movie, but they insisted via cart that I wanted 2 copys, even if I tried to change it. Had to ...
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Overall Rating:Store Rating: 1.0
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just awful, practically fraudulent

by blubudda, Jan 5, 2005 Rated a Very Helpful Review by the Epinions community
HORRIBLE! Best Buy doesn't give a whit about customer service. We took in a laptop that had a service agreement. We were already wary of Best Buy, having had a couple of awful problems getting incorrect online orders (picked up at local stores) ...
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Overall Rating:Store Rating: 2.0
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Web Site Expirience was OK, Expirience at the Store was Miserable.

by mamaskippy, Nov 18, 2004 Rated a Helpful Review by the Epinions community
Yesterday morning I was looking at DVD Camcorders on-line. BestBuy.com had the one I wanted to buy on sale so I thought I'd go to the store to see if it was on sale there also. It wasn't, but that was no big deal. I just chose the "Pick up at Store" ...
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Overall Rating:Store Rating: 1.0
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STOP! Customer Service is DEAD.

by jgoodhue, Oct 25, 2004 Rated a Somewhat Helpful Review by the Epinions community
I placed an on-line order through BestBuy.com. For each item, I did the "local store" in-stock check. ALL FIVE ITEMS were in stock; available for in-store pick-up. I decided to go ahead and place the order and they promptly placed a $182 authorization ...
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Overall Rating:Store Rating: 1.0
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Very Poor and Not Customer Friendly

by ems403, May 12, 2004 Rated a Somewhat Helpful Review by the Epinions community
I will never purchase a major appliance from this company again. Purchased Whirlpool Duet Electric Washer and Dryer two years ago. The washer has worked like a champ, but the dryer has been anything but. In past 52 weeks it has been done a total of 7 ...
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Overall Rating:Store Rating: 1.0
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The experience has caused me to lose more hair.

by omaher, Mar 2, 2004 Rated a Helpful Review by the Epinions community
I am a frequent on-line shopper so I have the luxury of being able to compare the performance of many different retailers and BestBuy.com is pathetic. Occasionally they impress the buyer by actually doing what they are supposed to; sell a product and ...
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Overall Rating:Store Rating: 5.0
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Great site with wonderful selection, aggressive pricing, and free shipping!

by ivplay, Jan 18, 2004 Rated a Very Helpful Review by the Epinions community
I felt compelled to write a review on this site based on my experiences. I see several other, very short reviews which are hacking and slashing BestBuy.com based on performance. I categorically disagree with these opinions, and feel that the ...
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Showing 1-20 of 48 reviews Page 1 2 3 - View all Next