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Best Buy

Overall service rating:  Store Rating: 4.0
Reviewed by 9112 customers
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Showing 1-15 of 348 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 24   Next
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Overall Rating:Store Rating: 5.0
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Best Buy Online Store: Fast, Efficient Service, at the Best Prices Available.

by kelly60, Dec 31 '11
My granddaughters have been wanting Happy Nappers toys for Christmas, so I recently searched for the best deal I could find online. I found them at Best Buy Online Store for at least $5 less than anywhere else. I clicked the link and was taken ...
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Overall Rating:Store Rating: 1.0
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BESTBUY.COM SCAM RIP OFF

by irisheyezsmile, Nov 27 '11
BestBuy.com is a rip off. You order merchandise online to pick up in store and you get an email stating the merchandise is not available at the store and to call customer service to have it shipped for free. The email also states BestBuy will not charge ...
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Overall Rating:Store Rating: 1.0
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I wonder why I keep trying

by jkorber, Nov 27 '11
I have bought at Best Buy for many years in many different cities.  Many times I feel good about my purchase but lately I have tried to buy things online and I am always sorry.  Today I tried to buy a $99.99 item and to capture a $10 special ...
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Overall Rating:Store Rating: 1.0
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"PLEASE DO NOT BUY ANYTHING FROM BESTBUY.COM"

by cbgosai, Sep 26 '11
"PLEASE DO NOT BUY ANYTHING FROM BESTBUY.COM"  If you do than you are in for a very incompetent uno rganized and  r ude customer service.  Bestbuy store and Bestbuy.com online service are like a separate en...
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Overall Rating:Store Rating: 1.0
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Pathetic...that's about it.

by cfg96, Aug 19 '11
If I could give them a zero stars out of 5 I would, but it looks like I have to give them at least 1. So I am from Southern Indiana and after shopping around for about a couple hours online to find a video card that I needed, I found that Best Buy ...
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Overall Rating:Store Rating: 2.0
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Best Buy Will Never See Another Cent From Me

by Freak369 Freak369 is a Top Reviewer on Epinions in Online Stores & Services, Jul 14 '11
Best Buy retail locations lost my business a long time ago when their clerks / salespeople routinely walked past me to help "more likely to purchase" customers. I've had that happen with other stores and took the same stance ...
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Overall Rating:Store Rating: 1.0
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Worst customer server I ever experienced in my life!

by joomla-r-us, Apr 26 '11
The story begins about 5 1/2 weeks ago when our 13 year old fridge broke. Looked around in local stores as well as online. Found a great deal on a Samsung fridge that we wanted on BestBuy.com. Were going to save $400-500 from what I could find elsewhere, ...
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Overall Rating:Store Rating: 2.0
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Sent used merchandise, and customer service was awful even at magmt level

by fun30013, Feb 19 '11
Placed an order for an small appliance.  When it arrived it was used.  I called customer service and it took me ONE HOUR of moving through their phone tree and then being placed on hold to get a live person to help.  Their english ...
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Overall Rating:Store Rating: 5.0
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BestBuy.com: Their Name Sums it Up… The BEST Place to BUY Electronics!

by noangels noangels is a Top Reviewer on Epinions in Online Stores & Services, Jan 28 '11
As an electronics addict, I naturally have a go-to website for my technology fix. BestBuy.com has become my source for just about anything with buttons and even some items without them! Website BestBuy.com offers a ...
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Overall Rating:Store Rating: 1.0
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Never ever online again!

by gms585, Jan 11 '11
I have tried to use Best buy’s online ordering on two separate occasions over the last year and both ended with my order having issues and there customer service department being completely unable to help me. I ordered a 50’ flat screen tv ...
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Overall Rating:Store Rating: 1.0
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Horrible and sad!

by daniellecteles, Nov 22 '10
It's 11/22/2010  2:40pm and I just spent over 2 hours on the phone with the worst customer service ever! I got off work to be on the website at 12pm for the early sale for silver members and added my items to cart at 12:01 and the website ...
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Overall Rating:Store Rating: 1.0
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Trade in program is a rip-off, do not use.

by bimkill, Oct 15 '10
I recently switched my cell service to Verizon from AT&T through Best Buy.  While in the store, the sales people admired my AT&T Sony Ericsson Walkman phone and suggested I trade it in through their Trade-In program.  During the process ...
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Overall Rating:Store Rating: 1.0
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Never buy online/phone with Bestbuy.com

by smithag, Oct 04 '10
Never buy online/phone with Bestbuy.com. They have horrible service for delivery and customer care. I had a very bad experience with them and just want to let all know as they can be careful before ordering something. I ordered a Refrigerator from ...
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Overall Rating:Store Rating: 5.0
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Best buy carries some of the best buys.

by markvg, Sep 13 '10
Over the past few years I have shopped at the Best buy on line store a handful of times. So far I have not had any problems with the site, customer service or any thing else along the way. This is a place where I buy some of my pc software and other ...
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Overall Rating:Store Rating: 3.0
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BestBuy.com is a flashy high-end consumer website with a focus on customer service.

by rgathright, Feb 18 '10
Lately with the surge in netbooks like the ASUS 1005HA, I have begun visiting the Best Buy website to see what is new in this exciting ...
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Showing 1-15 of 8,783 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100   Next
Date Rating
Overall Rating:Store Rating: 2.0
 
Feb 03 '12
We purchased the computer online. They were very quick to take the money out...
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Overall Rating:Store Rating: 5.0
 
Feb 01 '12
ordered products and was able to pick up at the local store the same day. Very...
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Overall Rating:Store Rating: 4.0
 
Jan 29 '12
signage could be improved in the store
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Overall Rating:Store Rating: 4.0
 
Jan 27 '12
I shop there for music, cameras, TVs, and PCs.
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Overall Rating:Store Rating: 3.0
 
Jan 26 '12
I was not please with the product I received, I understand that a Pre-Owned...
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Overall Rating:Store Rating: 5.0
 
Jan 25 '12
Great
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Overall Rating:Store Rating: 5.0
 
Jan 25 '12
simple
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Overall Rating:Store Rating: 5.0
 
Jan 22 '12
Very good. Rod helped me by filling out order form and helped me greatly!
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Overall Rating:Store Rating: 2.0
 
Jan 15 '12
I ordered online for pick up at the store. When I got to the store it took 30...
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Overall Rating:Store Rating: 5.0
 
Jan 15 '12
The delivery was ahead of expectations. Always nice!
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Overall Rating:Store Rating: 4.0
 
Jan 14 '12
It was a good experience. I will do it again.
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Overall Rating:Store Rating: 4.0
 
Jan 13 '12
I chose to pick it up at the store. I walked right in. No one was in line. I...
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Overall Rating:Store Rating: 3.0
 
Jan 13 '12
Fair experience
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Overall Rating:Store Rating: 4.0
 
Jan 07 '12
They had what I was looking for and it was a fairly easy process. The product...
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Overall Rating:Store Rating: 3.0
 
Jan 05 '12
Only problem was with their computer software . It wouldn't let them...
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Showing 1-15 of 8,783 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100 Next