Best Buy is a popular store for purchasing electronics, appliances, music CD’s, DVD, computer software, and appliances. Headquartered in Richfield, Minnesota, this electronics giant is the leader in its retail field with stores in almost every state. ...
I must admit, I fail to see the draw of Best Buy as a retail store. We only recently had several open in my area, and I avoid them like the plague, busy, high pressure, out of stock, etc. etc. In my quest for shopping bargains, however I don't...
by dlstewart in Online Stores & Services, - Top 50, Mar 02 '05
This past holiday season I decided to purchase two items from BestBuy.com. One item I could only find online at Best Buy. A family member had their heart set on receiving the Ultimate Pinball handheld game. Every place I checked was out of stock, but ...
Having seen all of the specials that Best Buy had going on with Comcast High-Speed Internet, I decided to take full advantage and with assistance went on to the Best Buy web-site. On there, I had the experience of dealing with the site itself, several ...
I remember when Best Buy first started advertising somewhere between 7 and 10 years ago in the local area. The commercials asked the question, "What do you expect Best Buy to sell?" Answers would range from food, to clothing, to electronics, to auditing ...
My main intention when shopping at bestbuy.com was to find something online and then go to their store and buy it. Then, I discovered that the item I wanted was available only online, so I decided to place an order. Best Buy sells all sorts of ...
For you folks who like things way sweet and to the point, let me say up front that as far as delivery is concerned, Best Buy sucks. If you are going for a big-ticket item like a TV, you would do best to go get it yourself.... having said that, ...
I do a lot of online shopping for one main reason ~ the convenience! Where I live there are NO department stores, electronics stores or ANY type of Mall within miles. To be fair there is one small hardware store but I have stepped foot in there exactly...
I use Bestbuy.com as a source for finding products to order or to pickup from their store. My local town has no Best Buy store, it is about an hour drive away if I want to shop the store. So I use the Bestbuy.com for information on the products they...
Best Buy - both the online and brick/mortar store - are known as the WalMart of electronic/computer stuff. Serious electronics/computer geeks don't frequent these places. Oh no. Only people like myself, who don't know the difference ...
Generally, I am not a lucky person. My take on that is my Grandfather sucked all the luck out of the family when he bought a ticket for his secretary to the Irish Sweepstakes back about 50+ years ago and then she changed her mind so he kept it. ...
A few weeks after purchasing my Delphi SKYFi XM Radio and Delphi Boom Box at my nearest Best Buy retail store, I decided that I wanted a Home Kit so I could enjoy tunes on my home stereo.
My brother used to pick up things for me at Best Buy. We don’t have one around here, and they do have lower prices on many high-tech items like electronics, music, and appliances. My system was to look around and then see if my brother could...
If you want to turn on the fun, you need to go to BestBuy.com. At least, that's the mission of the company. Has it been delivering on this promise? For the most part, I will say yes. When my wife needed to upgrade to a better digital camcorder, we...
I would have liked the laptop to have been shipped to the store that way I could have purchased an extended warranty thru Best Buy. Read more
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Dec 31 '08
They sent the wrong model - I went to my local Best Buy twice to return it (as the instructions stated) but they would not accept it - I now must mail it back - they did give me a $10.00 credit for postage, but it's still a pain. They also sent the correct modal which I have received. Read more
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Jul 19 '07
Good, positive experience. Equipment delivered as scheduled. Professional delievry. Read more
The only thing better than ordering from Best Buy online is making purchases in the store itself. Read more
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Dec 24 '08
It was easy and saved me alot of time. Thank you for all of your help. I shall return again... Read more
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Feb 25 '09
Tshirt arrived in perfect condition. However, the tshirt did not feel like it looked online (wasn't as soft material as I thought it was going to be). Read more
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Sep 22 '07
Online and shipped order necessary to get prereleased purchase on an item sent as a gift Read more
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Feb 04 '09
I found the best prices on the merchandise I wanted and they were in stock. It was on time and everything was in good condition. I gave them as Christmas presents and both were well received. Read more
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Jun 17 '08
Very user friendly and simple to order from bestbuy.com Read more
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Sep 14 '06
As large an organization as Best Buy is, one would think the company has their act together. This is not the case. The Best Buy store pickup option online is the most frustrating and disappointing service available today. Not only were my items not pulled aside and waiting for me at the store, I had to go to two different stores as the first one didn't have both items. I also had to wait 40 minutes to get the first item at the first store. Then when I went to the second store, they didn't even have an area for me to pick up the items. I would have had to wait in a very long line at the returns window in order to get it. Rather than do so, I walked to the computer department, found the second item myself, purchased it at the cash register and went home and canceled the item online. I then called customer service to provide feedback and request some sort of resitution for such a shoddy experience. While most of their reps were polite, they were unauthorized to resolve concerns and did little more than to "log" the issue in their database. A very unsatisfying and unnecessary experience in general that I do not wish to repeat and would not want anyone else to go through either. Save yourself the time by not using their store pickup option. Or better yet, given their lack of courteousy or respect for customers, don't shop at Best Buy at all! Read more
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Dec 20 '08
I will shop at Best buy again, but I will not order from Bestbuy.com. They are the ones that delayed my pickup that was supposed to take minutes, when I waited over 45 minutes to get things straightened out. Read more
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Nov 19 '06
i found the online service difficult because the package itself tells you more about the product than the online description. also, it is easier to compare products that you hold in your hands. Read more
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