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by duffymcshlevy , May 8, 2013
(Not Yet Rated)
They have lost a customer for life and they dont care. I had pre ordered a Samsung Galaxy S4 a month ago thinking i would be one of the first to get it. Wrong! I still dont have it and i need it for my business. I have done online ...
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by mitchellthorp, Feb 20, 2013
Rated a Somewhat Helpful Review by the Epinions community
I purchased a Frigidaire - Gallery 30" Self-Cleaning Freestanding Gas Convection Range (SKU: 9355574) in Sept. 2012 from Best Buy online. Several weeks later, the flames on all burners got really high and very yellow. Same in the oven with the bake and ...
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by scottandjessi, Sep 19, 2012
Rated a Somewhat Helpful Review by the Epinions community
Where to start with my complaints! I will NEVER shop at best buy again. I got a credit card through best buy and have spent about $7,000 there in the last 2-3 years so i have much experience with best buy. First off, i bought a tv mount and did not even ...
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by amifischer, Jul 3, 2012
Rated a Somewhat Helpful Review by the Epinions community
I ordered a dryer from BestBuy.com and the process was a breeze. BUT the DELIVERY however was a cluster-f. I never received a call to find out when my 2-hour window was and the morning of I finally I had to call in to get it. 1st attempt: ...
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by stoicgal, Mar 29, 2012
Rated a Helpful Review by the Epinions community
Working with Best Buy online has been a complete nightmare. Avoid buying from Best Buy "online" if at all possible and buy directly through the retail store front. The "online" Best Buy purchase have to be handled 100% via the toll free numbber and the ...
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by kelly60, Dec 31, 2011
Rated a Very Helpful Review by the Epinions community
My granddaughters have been wanting Happy Nappers toys for Christmas, so I recently searched for the best deal I could find online. I found them at Best Buy Online Store for at least $5 less than anywhere else. I clicked the link and was taken ...
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by irisheyezsmile, Nov 27, 2011
Rated a Helpful Review by the Epinions community
BestBuy.com is a rip off. You order merchandise online to pick up in store and you get an email stating the merchandise is not available at the store and to call customer service to have it shipped for free. The email also states BestBuy will not charge ...
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by jkorber, Nov 27, 2011
Rated a Somewhat Helpful Review by the Epinions community
I have bought at Best Buy for many years in many different cities. Many times I feel good about my purchase but lately I have tried to buy things online and I am always sorry. Today I tried to buy a $99.99 item and to capture a $10 special ...
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by cbgosai, Sep 26, 2011
Rated a Somewhat Helpful Review by the Epinions community
"PLEASE DO NOT BUY ANYTHING FROM BESTBUY.COM" If you do than you are in for a very incompetent uno
rganized and r
ude
customer service. Bestbuy store and Bestbuy.com online service are like a separate en...
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by cfg96, Aug 19, 2011
(Not Yet Rated)
If I could give them a zero stars out of 5 I would, but it looks like I have to give them at least 1. So I am from Southern Indiana and after shopping around for about a couple hours online to find a video card that I needed, I found that Best Buy ...
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by Freak369  in Online Stores & Services, Jul 14, 2011
Rated a Very Helpful Review by the Epinions community
Best Buy retail locations lost my business a long time ago when their clerks / salespeople routinely walked past me to help "more likely to purchase" customers. I've had that happen with other stores and took the same stance ...
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by joomla-r-us, Apr 26, 2011
Rated a Helpful Review by the Epinions community
The story begins about 5 1/2 weeks ago when our 13 year old fridge broke. Looked around in local stores as well as online. Found a great deal on a Samsung fridge that we wanted on BestBuy.com. Were going to save $400-500 from what I could find elsewhere, ...
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by fun30013, Feb 19, 2011
Rated a Somewhat Helpful Review by the Epinions community
Placed an order for an small appliance. When it arrived it was used. I called customer service and it took me ONE HOUR of moving through their phone tree and then being placed on hold to get a live person to help. Their english ...
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by noangels in Online Stores & Services, Jan 28, 2011
Rated a Very Helpful Review by the Epinions community
As an electronics addict, I naturally have a go-to website for my technology fix. BestBuy.com has become my source for just about anything with buttons and even some items without them! Website BestBuy.com offers a ...
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by gms585, Jan 11, 2011
Rated a Somewhat Helpful Review by the Epinions community
I have tried to use Best buy’s online ordering on two separate occasions over the last year and both ended with my order having issues and there customer service department being completely unable to help me. I ordered a 50’ flat screen tv ...
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by daniellecteles, Nov 22, 2010
(Not Yet Rated)
It's 11/22/2010 2:40pm and I just spent over 2 hours on the phone with the worst customer service ever! I got off work to be on the website at 12pm for the early sale for silver members and added my items to cart at 12:01 and the website ...
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by bimkill, Oct 15, 2010
Rated a Helpful Review by the Epinions community
I recently switched my cell service to Verizon from AT&T through Best Buy. While in the store, the sales people admired my AT&T Sony Ericsson Walkman phone and suggested I trade it in through their Trade-In program. During the process ...
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by smithag, Oct 4, 2010
Rated a Somewhat Helpful Review by the Epinions community
Never buy online/phone with Bestbuy.com. They have horrible service for delivery and customer care. I had a very bad experience with them and just want to let all know as they can be careful before ordering something. I ordered a Refrigerator from ...
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by markvg, Sep 13, 2010
Rated a Very Helpful Review by the Epinions community
Over the past few years I have shopped at the Best buy on line store a handful of times. So far I have not had any problems with the site, customer service or any thing else along the way. This is a place where I buy some of my pc software and other ...
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by rgathright, Feb 18, 2010
Rated a Very Helpful Review by the Epinions community
Lately with the surge in netbooks like the ASUS 1005HA, I have begun visiting the Best Buy website to see what is new in this exciting ...
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Mar 7, 2012
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Great
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Mar 7, 2012
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I did try to cancel the order, but was too late. I will return it to the store...
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Mar 6, 2012
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Everything went smooth!
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Mar 6, 2012
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The ONLY issue I had was "me thinking there was a dedicated
line just...
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Mar 5, 2012
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Quick and easy
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Mar 4, 2012
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Item on back order. Have not received yet. Merchant offered special price on an...
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Mar 3, 2012
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excellent purchase experience
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Mar 2, 2012
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Best place to shop there is!
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Mar 1, 2012
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It was my first time of ordering on line & picking up in store. Very nice...
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Feb 27, 2012
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very very good, will definietly do it again
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Feb 22, 2012
(Show)
Good. Ordered on-line. Husband picked up at store. Smooth transaction
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Feb 19, 2012
(Show)
A very good experience.
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Feb 17, 2012
(Show)
Item shipped very quickly. Received it in one day. E-mail notifications...
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Feb 16, 2012
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The ordering and pick up process was easy and straighforward.
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Feb 13, 2012
(Show)
Product was already picked when I got there. Fran was very nice.
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