Best Buy

Pros: Good prices and good selection
Cons: $4.00 repackaging fee for defective items

I have to start by saying that I have always loved going into Best Buy and playing with the products. Most of the time the sales people are friendly - except at busy times and of course some of the cashiers are not so friendly at times but the store...

My *attempt* to order something from Best Buy ended in failure and several wasted hours. Their people were nice and all that, but some very unclear info on their website and subsequent emails confused the whole affair and ultimately left me high and dry. ...

Pros: Great selection, side-by-side comparison, excellent tool
Cons: Horrible customer service at the store!

I was recently in the market for a digital camera and went to BestBuy.com to do some research. I found the site to have lots of information and very easy to use. I think the prices were comparable to other stores, and I enjoyed using the side-by-side...

Pros: Good selection of products, tracking your purchase is easy and confirms are sent timely.
Cons: Some items are not offered, but additional choices are updated every so often.

THE SEARCH IS ON
At the end of April of this year I had decided to shop around to purchase my first DVD player and as luck would have it, my first choice was not a good one. I purchased a model that was on sale at another retailer and since...

Pros: above average selection, good customer service, great layout/navigation Cons: Best Buy is pricey, shipping is expensive at times I don't like going to Best Buy. To most people this sounds weird, but it's about 15-20 miles away ...

From what I have seen on the Epinions.com page on Best Buy, people seem to have unfavorable comments about Best Buy Online. However, the purchases I have made with them have been virtually pain free.

The one thing that made me considering...

Best Buy... Since epinions does not yet have a NEGATIVE star option, I must begrudgingly give them one star. How do I begin to describe my complete disgust with Best Buy? I guess I’ll begin with my latest and hopefully last experience with the ...

My son begged me to order a music DVD from Best Buy because no one else had it in stock. The best buy web site showed it as "in stock" so I placed the order. The day after I placed the order, their website showed the DVD to be out of stock and on ...

I got a $200 Best Buy gift certificate for Christmas and soon after, my TV spontaneously developed a rainbow effect as if I waved a magnet in front of it. So, I did my research with Consumer Reports and found you'll get the best value on 27" TVs and...

Pros: good selection, delivery to your local store
Cons: store may have a better selection

The Internet has made shopping easier, especially in the area of electronics. At your fingertips is a wealth of information that simply was not available ten years ago. You can do extensive research, make a product decision, and get prices from many...

Pros: great prices (especially for DVD movies), several shipping options, store pickup possible
Cons: difficulty completing orders due to HTML errors, overloaded servers

I love shopping at Best Buy. I always end up buying something when visiting one of their stores. They've recently added the convenience of online shopping.

The site is set-up by departments: computers & peripherals, home audio & video,...

After having a horrendous experience with the Moorestown, NJ store, I swore I'd never give Best Buy any more of my business. But shame on me, I thought I'd give the website a shot. I suppose the fatal mistake was believing that the Moorestown store could...

If you plan to buy from Best Buy.com or a Best Buy store, you should first know about the ordeal I have endured. It would take pages to tell the entire story and it really is beyond belief. Instead of giving a step by step recitation, I will...

I was a bit hesitant about buying something from this store when I initially decided to purchase my bread machine from them, I had read the various reviews about them and there seemed to be more dissatisfied customers than satisfied. I decided to take a ...

I recently attempted to buy an office chair from Best Buy Co. Online Store. Since my sister had acquired a new computer but was using an awkward stool to sit on which was not the most comfortable seat around.

Initially, I was sure that this...