Best Buy

Ok, I went to Best Buy online to purchase an XBOX. I wanted to pick it up at my local store. I placed the order and the web site said that it was available for pickup at my local store. So I waited for the email saying it was ready for pickup. A...

I ordered a 20" flat screen TV for my husband's birthday on December 26. Delivery was confirmed for 1/2/04. When the TV was not delivered, I called Best Buy.com customer service. They insisted the TV had to be on the truck and would be delivered. ...

I'd had difficulty with Best Buy's "bricks and mortar" store in the past, so I decided to give them ...

I recently purchased a pink 4 gig Nano through the on-line store for my eight year old girl for Christmas. Excited because the time I saved by having this shipped directly to my house, with free shipping of course. Note the words “time I saved”. ...

When shopping for the new Mac OS X 10.6, "Snow Leopard," I came across a note indicating that Best Buy was selling it for $5 less than the local Apple Store.So, I went to their website, checked inventory, noted that a store not too far from me ...

Don't shop online! AVOID! I am not a real big Best Buy fan I rather go to Circuit City, but one time Best Buy had an unbeatable deal on a laptop. Of course it is an online only deal and that was O.K. Or so I thought. I placed the order on Friday ...

I ordered from Bestbuy.com 3 days ago for the first time. The order form gives the option of picking up at the store or having it delivered. I chose pickup, I was very happy when I received my confirmation quickly after the order was sent. The only...

The website is easy to navigate. Best Buy is a head scratcher to be sure. I work about 3 minutes from an actual Best Buy store, and the only reason I chose to purchase my new Sony Digital Camera at the online store was the price....it was $60 cheaper ...

Customer service is everything to me. It's what determines if I go back to a retail store or service or if I stay away. I will definitely stay away from using Best Buy online and would never recommend them to anyone.
I recently purchased an MP3...

Best Buy is a terrible company, it is dishonest and does not care about it's customers! I bought a $1000 Samsung tv an d purchased $300 warranty for the tv to conch out 7 months later and had Best Buy send it to a tv repair co who had for 45 days and ...

I love shopping on the internet. It’s easy, fast and convenient. And with the cost of gas, well, need I say more. But I shall. I sign up for most store’s emails. Many times they include coupons, notices of early sales, etc. I am a big DVD movie ...

On Saturday, January 21, I had ordered online a Zenith 50" Plasma TV on BestBuy.com website. I was taken by the weekly promotion that added a "free" massage chair on any TV purchase over $999. In addition to this promotion the TV set was on sale, had a ...

"Free shipping for everything" was a lie. Charged me $26 for a preorder of a dvd. Found it elsewhere for $12 with shipping and cancelled. A week later they had not replied so I wrote again to make sure. They wrote back and misunderstood me. I wrote back ...

Pros: Prompt delivery; Good info online
Cons: Some search quirks

I must admit that I love shopping at Best Buy stores. I love to touch the buttons of the gadgets. I love to peruse the DVDs. I have purchased many items from my local store. The only problem with Best Buy, though, is their selection of music CDs. I...

Online shopping proves itself to be about the same as the sub-standard service at a walk-in Best Buy. Expect the worst possible service at any Best Buy, both walk-in and online.

I usually use Best Buy.Com to 'pre-shop'. Pricing, selection...