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Best Buy

Best Buy

Overall service rating:  Store Rating: 4.0
Reviewed by 8365 customers
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Showing 121-135 of 316 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 22   Previous   Next
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Overall Rating:Store Rating: 2.0
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Contrary to the name...

by elbarto69 , Jan 26 '02
Best Buy has very little choice, and later release dates on new items than most. Prices aren't very competitive, though I'd have to say the web site looks snazzy. The problem with retail stores that also have websites is they have many many costs to...
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Overall Rating:Store Rating: 1.0
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Below average for shipping and customer service.

by jrbuddy , Jul 13 '03
I didn't have any problem placing the order. The product was not shipped as promised. The system was ...
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Overall Rating:Store Rating: 1.0
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My worst purchase experience

by glock30 , Nov 08 '02
Avoid this store at all costs. They don't even honor their own return policy. I had purchased a canon s230 for $400 then 10 days later, i saw a lower price for $329 from dell.com. I returned the camera in "like new" condition (used it once). Their...
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Overall Rating:Store Rating: 1.0
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No Price protection. Bad business practice.

by amalphi , Jan 09 '03
My experinece with Best Buy Products and delivery has always been great. This past experience was no exception, until I looked into their price protection guarantee. (Which they have at the brick & mortar store) I purchased a Sharp Aquos TV and within 30...
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Overall Rating:Store Rating: 5.0
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outstanding

by sayler , Sep 08 '03
I received everything that I needed and had plenty of help selecting the camera. There was a rebate ...
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Overall Rating:Store Rating: 1.0
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Never Again

by tazilee , Oct 24 '02
What a nightmare! This review is based soley on my purchase online. Placed 2 orders for computers using business credit card. Recieved confirmation and approval. Then rec'd a cancellation of both orders. Called cust service, they weren't really sure...
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Overall Rating:Store Rating: 3.0
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Good deal, decent experience, would try again.

by kev110382 , Oct 05 '03
The Best Buy site is pretty easy to order from- about as easy as any others out there. Nothing special about the ordering process here. Best Buy recently revamped their site and it is ultra slow is loading though. Fixing that major lagging would help lo ...
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Overall Rating:Store Rating: 1.0
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Bad Customer Support

by domaindirk , Sep 12 '02
Bought a audio cabinet and received several days past due date. Spent about an hour putting the thing together, only to discover that it was the shorter version of the model that I ordered. I emailed customer support and received a couple of form...
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Overall Rating:Store Rating: 1.0
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Never Again

by wharfrat , May 06 '04
Since I had shopped at Best Buy stores, I decided to use their on line service to do some of my Christmas shopping. I ordered about $150 of computer gear for my dad and had it shipped to him. In February he called to let me know it had never arrived. I ...
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Overall Rating:Store Rating: 2.0
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I will never shop at Bestbuy again, especially online.

by tracyleung , Oct 12 '03
Disappointed with Sony and never shopping at BestBuy Again I just bought a DVD/VCR combo (SLV-D300P) less than four months ago and already the DVD part has stopped working. When it was working, it was slow at reading VCD's and it didn't forward very w ...
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Overall Rating:Store Rating: 1.0
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Waste of time. Better to go somewhere else!

by mrk33 , Aug 11 '03
I couldn't find the Creative Labs Zen MP3 player at my local Best Buy, so I decided to try their onl ...
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Overall Rating:Store Rating: 1.0
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Horrible

by jessca06 , Dec 22 '04
I purchased a Hummer portable CD player from BestBuy.com for my grandfather. It was easy to use the website--products are easily found through the search function or through the categories listed. A shipping confirmation was mailed and the product was ...
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Overall Rating:Store Rating: 3.0
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Not the "Best"

by tytanic11 , Mar 28 '02
In the end of October I decided to get a PDA, I looked around and after considering all of my options, deciced on a Jornada 525 (see my other review). I went to my local BestBuy and CircuitCity and learned that there wasn't a store within 50 miles of me...
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Overall Rating:Store Rating: 1.0
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Exasperating that they refuse to fix a problem they made for Christmas.

by daisiedoll , Dec 23 '04
On 12/17/04, ordered a $260 DVD player, a case for it, and a DVD online for an Xmas gift. Did not open the boxes until 11:30pm on 12/22/04, when I was wrapping. Open the box to find that they have sent me an RCA discman instead of an RCA DVD player. I ...
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Overall Rating:Store Rating: 1.0
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Awful

by maikinpdx , Apr 07 '05
IF YOU WANT TO READ ABOUT A $3,700.00 HORROR STORY THAN PLEASE CONTINUE! The facts: I order from Bestbuy.com a 62” Toshiba 62HM84 which comes with a free Yamaha YHT-150 home theater system. In addition, I order the Toshiba TV stand. Total: almost $3,700. ...
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Showing 121-135 of 316 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 22 Previous   Next

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Showing 121-135 of 8,059 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100   Previous   Next
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Overall Rating:Store Rating: 3.0
 
Nov 21 '06

The online part was going exceptionally until I arrived at the Sawgrass store and they couldn't find the keys to the cabinet for my product. I asked the manager why I couldn't just get another one and pay for it, but he said I had to cancel my online purchase to do this. I did buy another printer doc at the same price as online but they could not cancel the order. When I got home I called and spoke to two agents from bestbuy.com The first could not understand me and the 2nd spoke clearer English, but I had to tell him 3 times I had already purchased a new printer, and explaining each time in length what had transpired After he said he had canceled the order, he asked me once again, where can I send another printer! Very Frustrating! S. Perlman
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Overall Rating:Store Rating: 4.0
 
Jun 05 '08

Best Buy's website was easy to navigate and its checkout process was hassle-free. I was able to pick up my order at a physical store one day after I placed it online.
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Overall Rating:Store Rating: 5.0
 
Apr 24 '08

Ordering online is always an outstanding experience.
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Overall Rating:Store Rating: 4.0
 
Jan 01 '08

Everything went very smoothly.
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Overall Rating:Store Rating: 2.0
 
Nov 21 '06

I ordered something and Best buy cancelled the order without a real reason told me the product was sold out and yet it is still available on line
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Overall Rating:Store Rating: 5.0
 
Sep 23 '07

I enjoy shopping at best buy.
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Overall Rating:Store Rating: 5.0
 
Nov 21 '06

I have not received my item yet but that is because it is a new release dvd that was not avaiable when I ordered it. I expect it to arrive within a few days and to be in good condition. It is a christmas present for my son.
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Overall Rating:Store Rating: 1.0
 
Nov 21 '06

Bestbuy charged my card and then told me that the address I placed on my order was non-deliverable. That's not true because the address was the manager's apartment for a Motel 6 and things are delivered there for personal AND business reasons all the time. I had to call their online customer service representative to ensure that the money I was charged was IMMEDIATELY put back in my bank account.
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Overall Rating:Store Rating: 5.0
 
Nov 11 '06

Excellent service. Fast and easy to order and pick up. Recommended
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Overall Rating:Store Rating: 5.0
 
Oct 29 '06

Overall great experience. I assist in managing a sporting goods website, so I can really appreciate a great functioning site. The only thing is that I wanted to check the status of my order during evening hours, and several nights, I got re-directed to a page telling me that they were doing maintance. Maybe they can do this later at night, so that all US time zones will be able to make better use of the site.
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Overall Rating:Store Rating: 5.0
 
Dec 31 '07

Big selection and fast service
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Overall Rating:Store Rating: 5.0
 
Feb 27 '08

it was good
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Overall Rating:Store Rating: 4.0
 
Apr 24 '08

I had no problems with my order.
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Overall Rating:Store Rating: 4.0
 
Jun 01 '08

it was good, as usual. I have not received the product yet though. 6/1/08
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Overall Rating:Store Rating: 5.0
 
Dec 31 '07

Able to find exactly what I desired without making an unnecessary trip to the store. Also was able to check out faster than if I had not shopped online.
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Showing 121-135 of 8,059 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100 Previous   Next




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