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Best Buy

Best Buy

Overall service rating:  Store Rating: 4.0
Reviewed by 9142 customers

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Showing 181-200 of 371 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19   Previous   Next
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Overall Rating:Store Rating: 1.0
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Easy to Buy, Best at Aggravation

by , Nov 5, 2001 Rated a Very Helpful Review
Pros: Selection
Cons: Pickup or Returns at store a nightmare!
Buying off the website is easy. They have a great selection, and prices are not the Best, but at least average.
But, if you choose the option to pick up your product at the store, you are in for a nightmare. There are never enough people working...
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Overall Rating:Store Rating: 4.0
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A Good Buy -- You Bet

by , Oct 12, 2001 Rated a Very Helpful Review
Pros: Good selection of products, tracking your purchase is easy and confirms are sent timely.
Cons: Some items are not offered, but additional choices are updated every so often.
THE SEARCH IS ON
At the end of April of this year I had decided to shop around to purchase my first DVD player and as luck would have it, my first choice was not a good one. I purchased a model that was on sale at another retailer and since...
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Overall Rating:Store Rating: 3.0
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All that you want - Maybe?

by , Sep 10, 2001 Rated a Very Helpful Review
Pros: Good prices and good selection
Cons: $4.00 repackaging fee for defective items
I have to start by saying that I have always loved going into Best Buy and playing with the products. Most of the time the sales people are friendly - except at busy times and of course some of the cashiers are not so friendly at times but the store...
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Overall Rating:Store Rating: 4.0
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Is This The Web's "Best Buy"?

by , Aug 28, 2001 Rated a Very Helpful Review
Pros: good selection, delivery to your local store
Cons: store may have a better selection
The Internet has made shopping easier, especially in the area of electronics. At your fingertips is a wealth of information that simply was not available ten years ago. You can do extensive research, make a product decision, and get prices from many...
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Overall Rating:Store Rating: 1.0
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BEST BUY=WORST SERVICE

by , Aug 20, 2001 Rated a Very Helpful Review
Pros: None.
Cons: The WORST service after the sale. Toll-free number hangs up on you.
This is the original text sent to Best Buy after numerous attempts at resolving a seemingly simple issue. If you have other ideas on how to drive business away from company, please feel free to contact me: rennie333@yahoo.com

My vehicle was...
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Overall Rating:Store Rating: 4.0
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There's Room for Improvement

by , Aug 19, 2001 Rated a Very Helpful Review
Pros: great prices (especially for DVD movies), several shipping options, store pickup possible
Cons: difficulty completing orders due to HTML errors, overloaded servers
I love shopping at Best Buy. I always end up buying something when visiting one of their stores. They've recently added the convenience of online shopping.

The site is set-up by departments: computers & peripherals, home audio & video,...
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Overall Rating:Store Rating: 4.0
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Shopping That Doesn't Hurt Your Feet!

by , Aug 16, 2001 Rated a Very Helpful Review
Pros: Prompt delivery; Good info online
Cons: Some search quirks
I must admit that I love shopping at Best Buy stores. I love to touch the buttons of the gadgets. I love to peruse the DVDs. I have purchased many items from my local store. The only problem with Best Buy, though, is their selection of music CDs. I...
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Overall Rating:Store Rating: 1.0
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BestBuy.com -An Online Ordering Nightmare

by , Aug 6, 2001 Rated a Very Helpful Review
Pros: : Maybe if I REALLY tried, I might think of one.
Cons: Customer Service Department leaves much to be desired
On July 30, 2001 I ordered a CPU from the Best Buy online store (BestBuy.com).
On August 2, 2001 I received an email notifying me that the item I had ordered was on back-order and there was no further information available on when the item would...
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Express Reviews
Overall Rating:Store Rating: 1.0
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Best Buy extended warranty is worthless
by ,Jan 25, 2014
(Not Yet Rated)
I bought a Panasonic microwave a year and a half ago and bought a 2 year extended warranty; I was told at the time of the purchase when they peddled the extended warranty that they'll fix it or replace it for free if it breaks; it did break; I took it in
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Overall Rating:Store Rating: 1.0
 
Lousy return policy, unfriendly customer service
by ,Jan 22, 2014
(Not Yet Rated)
Best Buy's return policy is ridiculous. I received a gift that I couldn't use and wanted to discreetly exchange it so as not to create  awkwardness with the giver. Without a receipt less than 2 weeks old, Best Buy is unwilling to comply. You're
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Overall Rating:Store Rating: 1.0
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Disappointed, Keep getting the Runaround
by ,Nov 14, 2013
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I purchased a 46 inch Insignia LED TV over 1 year ago, that quit working. We did purchase the extended warranty so everything should be covered. They came to the house multiple times to fix it and now they have decided the only thing left is the screen
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Overall Rating:Store Rating: 1.0
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WORST CUSTOMER SERVICE ON THE PLANET
by ,Aug 6, 2013
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On July 15 I ordered an APPLE ipod online from Bestbuy.com It is now August 6 and I am still waiting for delivery. I have called three (3) times and spoken to customer no service only to be given the run around and given  a different story each
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Overall Rating:Store Rating: 1.0
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Best Buy is not the Best Delivery
by ,Aug 2, 2013
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Best buy has a good in-store shopping experience so I didnt hesitate to place an order for an uncommon left ear bluetooth piece by Bose.  The price was better than Amazon, so I was prepared to wait longer than the standard 2 day delivery that I'm
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Overall Rating:Store Rating: 1.0
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False Advertising - Failed to Deliver - Terrible Company!
by ,Jun 20, 2013
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Ordered an Acer Iconia tablet, model W5101458, which Best Buy listing says keyboard dock is included in two places, and it is even pictured with the dock.  I received the tablet with no dock.  Best Buy says error on website and refused to send
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Overall Rating:Store Rating: 1.0
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Never Buy There Again!!
by ,Jun 7, 2013
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   I purchased a Toshiba laptop and one year Geek Squad and Virus Protection. You can not use the Virus Protection unless you give them a credit card so they can charge you when the year is up.    I complained at the store and was
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Overall Rating:Store Rating: 1.0
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Rude and unhelpful customer service.
by ,May 9, 2013
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Customer Service hung up on me.  I have never been treated so rudely by a someone in a business setting, unbelievable.  Cannot return a refurbished item bought online to a store.  Would not do a price match on a refurbished item that is
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Overall Rating:Store Rating: 5.0
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Spectacular
by ,Jan 29, 2013
(Not Yet Rated)
Great sevice, bought a vizio and the quality was amazing. they delivered to my house on time. Will be buying there more
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Overall Rating:Store Rating: 1.0
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UNHELPFUL UNKNOWLEDGEABLE GOING OUT OF BUSINESS AMAZON FOR LIFE
by ,Jan 4, 2013
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Just as rude, unknowledgeable, uncaring and unhelpful as they are in store.Shipped me an item that was not the one pictured. They had the wrong image up for the item. The description for this item was so unclear that there was no way to tell that
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Overall Rating:Store Rating: 1.0
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BEST BUY ARE LIARS, SCAMMERS, AND SELL JUNK
by ,Nov 28, 2012
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SOLD ME A BROKE $1200.00 PC AND THEN SCAMMED AND LIED AND DID NOTHING TO FIX PROBLEM. DOES NOT CARE ABOUT
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Overall Rating:Store Rating: 1.0
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horrible customer service
by ,Mar 18, 2012
(Not Yet Rated)
Horrible customer service- ordered a product online indicating that I would like to have instore setup when I arrived I had to wait at the concierge desk while the person behing it was answering phone calls, finally the boxed laptop was presented to me I
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Showing 181-200 of 371 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Previous   Next

Read Surveys Where do surveys come from?
Showing 136-150 of 8,794 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100   Previous   Next
Date Rating
Overall Rating:Store Rating: 3.0
 
Nov 7, 2011
(Show)

You should make the search option better like the staples.com has.
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Overall Rating:Store Rating: 5.0
 
Nov 3, 2011
(Show)

I bought a gift card for a birthday gift. It was shipped directly to my son at...
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Overall Rating:Store Rating: 5.0
 
Nov 3, 2011
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Just fine
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Overall Rating:Store Rating: 5.0
 
Nov 2, 2011
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All on-line, no problems at all, thanks.
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Overall Rating:Store Rating: 5.0
 
Oct 28, 2011
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Good
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Overall Rating:Store Rating: 5.0
 
Oct 28, 2011
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On-Line purchase was very eary and prompt. First time I've done it at...
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Overall Rating:Store Rating: 4.0
 
Oct 22, 2011
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Good
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Overall Rating:Store Rating: 5.0
 
Oct 13, 2011
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Best Buy has always been a store to purchase from.
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Overall Rating:Store Rating: 3.0
 
Oct 12, 2011
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i had to wait forever to get someone to help me it was like a ghost town,then...
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Overall Rating:Store Rating: 5.0
 
Oct 11, 2011
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I bought it on line and picked up in store. So nice and easy. Very pleased...
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Overall Rating:Store Rating: 5.0
 
Oct 10, 2011
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My experience with Best Buy was good.
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Overall Rating:Store Rating: 3.0
 
Oct 10, 2011
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Acceptable
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Overall Rating:Store Rating: 4.0
 
Oct 9, 2011
(Show)

it was fine
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Overall Rating:Store Rating: 4.0
 
Oct 9, 2011
(Show)

Great experience.
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Overall Rating:Store Rating: 5.0
 
Oct 6, 2011
(Show)

very pleased
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Showing 136-150 of 8,794 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100 Previous   Next