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Best Buy

Best Buy

Overall service rating:  Store Rating: 4.0
Reviewed by 9142 customers

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Showing 221-240 of 371 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19   Previous   Next
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Express Reviews
Overall Rating:Store Rating: 0.0
 
extremely dissatisfied
by ,Dec 30, 2008
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I will NEVER EVER shop at Best Buy again.  My credit purchase was six months same as cash.  After making six equal payments to avoid finance charges, they nailed me with all the interest.  When I threatened the Better Business Bureau,
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Overall Rating:Store Rating: 1.0
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Best Buy Return policy is a joke
by ,Dec 26, 2008
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Best Buy's online/store return policy is ridiculous. I received Tiger Woods 09 for x-box 360 as a Christmas Gift, and tried to exchange it for Call of Duty, I had the Best Buy online receipt. The girl at the service counter would not exchange the two
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Overall Rating:Store Rating: 2.0
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I was a loyal customer, but disappointed.
by ,Nov 28, 2008
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I have made many purchaes with Best Buy, and all have been positive. However may last purchase, allthough small, I purchased a GPS, and it was within 30 days of purchase, and they did not honor the 30 day price gaurantee. They explained that due to the
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Overall Rating:Store Rating: 2.0
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I am disappointed
by ,Nov 1, 2008
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I am very disappointed in Best Buy.  On the 28th of September was at a BestBuy to purchased DeLorme’s Earthmate for 79.90.  I first called the store and they said they have 10 in stock.  When I got there, there were none.  So
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Overall Rating:Store Rating: 1.0
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Don't buy service plan, no one will hepl you.
by ,Oct 1, 2008
(Not Yet Rated)
BIG MISTAKE!!! Bought service plan. First time I thought it was worth it. No show on appointment, transferred SIX times. Still waiting after 50 min. phone call. Only 1 person, Sahra, even tried to help. Don't do the service plan at Best Buy go to
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Overall Rating:Store Rating: 1.0
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They gave me the run around for 60 days
by ,Aug 22, 2008
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Best Buy/Geek Squad Bad Business Practices Liars and Cheats Don’t stand behind the Products they sell. They’re Big Business that know they can get away with screwing you. It’s time we show Them the customer does Count!
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Overall Rating:Store Rating: 1.0
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Do not buy Best Buy appliances or their service warranty
by ,Aug 6, 2008
(Not Yet Rated)
I bought an apartment size washer and dryer from Best Buy in Coralville, Iowa two and a half years ago. I also purchased a 5-yr service warranty. About a month ago, the washer broke. Best Buy told me since it could not be fixed, therefore it needs to
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Overall Rating:Store Rating: 3.0
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Best Buy as a store is OK, but I would not hire Geek Squad.
by ,Jun 19, 2008
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I recently purchased a home theater from Best Buy. As I picked up the components myself, delivery was not a problem. The staff was OK at Best Buy, but did try to "upsell" my purchase. Geek Squad installed the system. The Geek Squad employees were
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Overall Rating:Store Rating: 1.0
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RIP-OFF
by ,May 6, 2008
(Not Yet Rated)
I purchase a new 6.0 Panasonic phone at best buy for $69.99 model # kx-TG8231B. When I return to my business, a employee of my Suggested that I paid too much, and she purchases the same phone from Panasonic website for 59.99 there retail price and free
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Overall Rating:Store Rating: 1.0
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A professional lying store with more tricks than Houdini, that will eat you alive.
by ,Mar 3, 2008
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They saw us coming. My wife and I are seniors. The BEST BUY team is well trained to lie, I'm sorry to say. We bought a HDTV. They promised no interest for 18 months which in Best Buy language means 14% interest. They took advantage of us old folks. Shame
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Overall Rating:Store Rating: 1.0
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Worst experience ever
by ,Dec 3, 2007
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Worst experience ever with this online store. Did not ship full order. The 1 888 bestbuy # is a joke. They have a PO box for complaints. I will never ever buy again. Stay
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Overall Rating:Store Rating: 1.0
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Horrible, terrible service, poor return policy
by ,Nov 3, 2007
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Bought an LCD projector through a sales associate who took the product out of the box and showed me what came with it. I purchased the item ($800+). I never used the product but when I went to return it 5 days later I was told about a restocking fee
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Overall Rating:Store Rating: 1.0
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BestBuy, Worst Service
by ,Sep 22, 2007
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I ordered an MP3 player at BestBuy.com and chose the "pick it up" at a local store option. I received an email stating that my item was ready to be picked up. Went to the store to pick it up and was told that they did not have it and that the ".com" made
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Overall Rating:Store Rating: 1.0
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Awful
by ,Sep 4, 2007
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I placed an order on BestBuy.com and scheduled a delivery date for several weeks later. I didn't get a call to confirm delivery, but the website said my delivery was on track (and I trusted the website). By mid-day I phoned to check the status. They said
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Overall Rating:Store Rating: 1.0
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Poor customer service!! Bad order systems
by ,Aug 27, 2007
(Not Yet Rated)
Ordered a new phone online from Bestbuy.com. I accidentally selected the wrong shipping address. When I called in five minutes later to customer service to change the address, I was told I could not because the order had already gone to the warehouse.
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Overall Rating:Store Rating: 1.0
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Company is too big for its britches
by ,Jul 20, 2007
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We experienced bad customer service in the store, asked to speak to management and management was rude and not helpful, would not allow a return of brand new purchase even though we wanted to exchange for more expensive item. Still have item and still
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Overall Rating:Store Rating: 1.0
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HORRIBLE- DO NOT BUY FROM THEM
by ,Jun 14, 2007
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DO NOT SHOP HERE! This place sucks. I bought a hand vac and after 45 days is stopped working properly. Best Buy offered to haved it SERVICED at more cost than it was worth. They wouldn't replace the 30$ vacuum! Later I bought a washing machine and after
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Overall Rating:Store Rating: 1.0
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very dime a dozen, pretty much bad
by ,Mar 20, 2007
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best buy is really nothing special to me. their store is a needle in a big haystack. their prices are all high i mean are they that broke? everything is above msrp. customer service is bad its just a bunch of teenagers that don't know anything. shipping
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Overall Rating:Store Rating: 1.0
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Worst Customer service ever
by ,Mar 18, 2007
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I bought printer via BestBuy.com. Shipping address automatically default to the last shipping address. After printing out the receipt I realized the mistake and immediately contacted customer service via e-mail. Later that day I followed with phone call.
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Overall Rating:Store Rating: 4.0
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Excellent !!
by ,Feb 24, 2007
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I ordered twice on the Bestbuy.com and both time the orders were delivered within a few days, as well the cost of shipping is great, none of this hey let's charge an extra 20$ for "handling" fees.
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Showing 221-240 of 371 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Previous   Next

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Showing 166-180 of 8,794 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 ... 100   Previous   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Sep 8, 2011
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Best buy is great to shop with online. Just do not use the El Cajon Ca store!...
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Overall Rating:Store Rating: 5.0
 
Sep 7, 2011
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Always great ... just buy online and then pick it up at the store!
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Overall Rating:Store Rating: 4.0
 
Aug 31, 2011
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This was an on-line order and store pick-up. All went as expected and my order...
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Overall Rating:Store Rating: 5.0
 
Aug 31, 2011
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I buy online for my daughter--usually everything is ready for pick up within...
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Overall Rating:Store Rating: 5.0
 
Aug 30, 2011
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I purchased this notebook for my son because of the excellent quality of...
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Overall Rating:Store Rating: 5.0
 
Aug 28, 2011
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The experience was wonderful as I expect from Best Buy. I bought my last laptop...
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Overall Rating:Store Rating: 3.0
 
Aug 20, 2011
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usual online purchase
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Overall Rating:Store Rating: 4.0
 
Aug 19, 2011
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The store was out of the product that I needed, but the sales guy helped me us...
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Overall Rating:Store Rating: 4.0
 
Aug 18, 2011
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BestBuy has always been reliable and helpfull
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Overall Rating:Store Rating: 5.0
 
Aug 14, 2011
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quick and easy
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Overall Rating:Store Rating: 5.0
 
Aug 13, 2011
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They always have good quality merchandise, and the delivery is accurate and...
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Overall Rating:Store Rating: 5.0
 
Aug 10, 2011
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Very good.
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Overall Rating:Store Rating: 5.0
 
Aug 9, 2011
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ordering was easy actually came faster than i expected and was exactly what i...
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Overall Rating:Store Rating: 5.0
 
Aug 4, 2011
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great place to shop for all electronics
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Overall Rating:Store Rating: 5.0
 
Aug 2, 2011
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Great!
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Showing 166-180 of 8,794 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 ... 100 Previous   Next