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Best Buy

Best Buy

Overall service rating:  Store Rating: 4.0
Reviewed by 9131 customers
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Showing 301-320 of 359 reviews Page 1 ... 6 7 8 9 10 11 12 13 14 15 16 17 18   Previous   Next
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Overall Rating:Store Rating: 3.0
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Very slow delivery, stressful but finally came through, bad customer service, unsatisfactory
by galaxycoff,Jun 2, 2004
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It was relatively easy to check out and order the product. However, I was greatly disappointed when I preordered the CD and received it 2 days after it was released in stores. I preordered it so I could have it on time without making a trip to the store.
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Overall Rating:Store Rating: 4.0
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No problems, just a little paperwork confusion
by no_technophobe,May 5, 2004
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This is my second online purchase from Best Buy. Both times I opted to pick up my item instore. Most recently, I purchased a Eureka vacuum. It was shown instock and on sale. I chose to get the 4 year extended warranty for my purchase, so my total
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Overall Rating:Store Rating: 1.0
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BEST BUY Education 15% Restocking Lesson..RIP OFFS!!!
by erfire,May 5, 2004
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Went in the buy a laptop. Bought one got it home. It start to malfunction. We took it back saying something wropng with it. Tech says: Nothing wrong. We say yes there is owning and operating a computer longer then the tech has been alive. Best Buy says
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Overall Rating:Store Rating: 1.0
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Completely unhelpful customer service
by aoife4,Apr 29, 2004
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My Best Buy shopping experience has been dreadful. We purchased a freezer & they called to say they would deliver it on Sunday morning. Nobody showed up Sunday so we called Best Buy & they said delivery had been rescheduled for Tuesday afternoon.
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Overall Rating:Store Rating: 2.0
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2 to 3 thousand dollars in the last 4 months, certainly not any more
by coudyser,Apr 20, 2004
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I am fighting since months to get a 20$ rebate from Best Buy Not only the Western Digital drive ordered by best buy employees themselves on bestbuy.com due to shortage arrived after Christmas (I was expecting it before)but this is a mess to get this
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Overall Rating:Store Rating: 5.0
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All ways a good deal at Best buy.
by maeruss,Apr 19, 2004
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It doesn't get any better than this. They have a great selection and a wide variety of products. You can buy dvds, blenders and washing machines all at the same store. They have great prices and often have great deals on dvds. They often offer deals
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Overall Rating:Store Rating: 1.0
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Best Buy admits to deceptive shipping policies -- buyer beware (and shop elsewhere!)
by arcturus2004,Apr 10, 2004
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After thoroughly checking their shipping policies I ordered a product expecting that 7-13 business days meant that. After not receiving the product within that time, their csr said the policy to Hawaii is at least 30 business days. Nowhere in the site
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Overall Rating:Store Rating: 1.0
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terrible
by dandy5,Apr 7, 2004
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In our town Best Buy is about the only electronic store available. That is the ONLY reason I ever shop this store. The helpers hardly know more than the average person off the street and if waiting at the return counter you could age years!!! I
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Overall Rating:Store Rating: 1.0
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Worst experience ever
by dvdshll,Mar 30, 2004
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The worst online shopping I have ever experienced. Ordered the item on Sunday morning, was expecting to drop by the store the same day and get the 80GB Seagate Hard Drive. My email notification said the stores were out of stock, but the grade school drop
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Overall Rating:Store Rating: 1.0
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The worst ever on line experience
by flatlandr,Mar 30, 2004
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I placed my order on the 18th of March. It is now the 30th of March and still no item. Their customer support was rude and for most of the weekend their customer account pages were down or slowwww. Making a 9600 modem seem fast. Why do I have Broadband
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Overall Rating:Store Rating: 1.0
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Worst online retailer I've ever dealt with
by dwrandall,Mar 27, 2004
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I ordered a home theater system (Pioneer HTD-630DV) from Best Buy. Out of stock, expected delivery in 10 days. Next I get a notice that item is on backorder, expected delivery in 20 days. Then I get an email stating that backorder is about to expire,
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Overall Rating:Store Rating: 3.0
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Order fulfillment process is a bit klunky, rebates and selection are good.
by steventhomas42,Mar 16, 2004
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The orders were shipped in a relatively timely fashion, but I placed two orders back to back that wound up getting shipped from the same location 24 hours apart. During the Christmas season, it may take 4+ hours for a "Store Pickup" order to receive
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Overall Rating:Store Rating: 2.0
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Be careful of the "rebates"
by grayml,Mar 11, 2004
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I have found Best Buy to be overall expensive compared to everyone else. I was looking to buy a DVD recorder and found the exact same model as I looked at at Best Buy for $220 less at 6ave electronics in NY. So compare prices there carefully. And their
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Overall Rating:Store Rating: 1.0
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OK if you don't need any help. So why not shop at Amazon?
by beauzho,Feb 25, 2004
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I'll never buy this brand again. And the guy at Best Buy said it would do as claimed. It will not play MP3 CDs. That is why I bought he product! Next time I will go to a Full Service
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Overall Rating:Store Rating: 1.0
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I felt cheated!! I'll not buy again
by maiorov,Feb 22, 2004
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I bought Amphion T-365 home theater. They gave me "extended" return policy. One month and 1 week after I purchased it, it began to fail. I went there (best buy) and they told me that the warranty didn't apply anymore for 2 day!! the "extended" return
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Overall Rating:Store Rating: 5.0
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free delivery saves time and gas money
by jibrilrx,Feb 19, 2004
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Excellent shopping experience for music. Search engine works very well. Best of all free delivery. It saves time and gas
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Overall Rating:Store Rating: 3.0
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Are organizing skills used in the business world anymore?
by deviouspigeon,Feb 8, 2004
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Best buy.....sure, good selection....fine, but organization, are you kidding me?! Horrible organization skills and management. Wonderful way to get the best of your buck, but don't go there thinking you'll find what you want within 15 minutes, better
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Overall Rating:Store Rating: 1.0
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DON'T PURCHASE FROM BESTBUY.COM!!!
by heznrich,Feb 1, 2004
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I ordered a Lite-On DVD recorder from bestbuy.com the day after Thanksgiving. What a deal... $199! Well, for the next two months I received emails stating that it was backordered. The last email that I received stated that my order had been
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Overall Rating:Store Rating: 2.0
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Good products, Horribly SLOW shipping time.
by unhappy_dt15,Jan 28, 2004
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I have ordered from bestbuy.com three times now. The first order was for one item and it took quite a while to arrive. The second order was for 12 DVD's (one of their $7.99 sales). I received the order in 4 separate packages with a 8 days period of
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Overall Rating:Store Rating: 1.0
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Promotion and rebates cheating. Ignorant customer service
by godd1967,Jan 26, 2004
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That's awful, people! Before Christmas I've bought JVC TV 27" on-line. There were 2 promotions on it - 18 months free interest financing if you apply for Best Buy card and $25 gift card mail-in rebate. "Hey,good deal!" - I thought and did that
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Showing 301-320 of 359 reviews Page 1 ... 6 7 8 9 10 11 12 13 14 15 16 17 18 Previous   Next

Read Surveys Where do surveys come from?
Showing 226-240 of 8,794 surveys Page 1 ... 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 ... 100   Previous   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Apr 17, 2011
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Easy to find the correct batteries. Quickly received the product.
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Overall Rating:Store Rating: 5.0
 
Apr 15, 2011
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i found the right item
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Overall Rating:Store Rating: 4.0
 
Apr 12, 2011
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Good experience all around.
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Overall Rating:Store Rating: 5.0
 
Apr 12, 2011
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The ease of ordering online was excellent
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Overall Rating:Store Rating: 4.0
 
Apr 12, 2011
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Good
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Overall Rating:Store Rating: 5.0
 
Apr 11, 2011
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The Geek Squad helped me find a computer on line for my daughter who is a...
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Overall Rating:Store Rating: 4.0
 
Apr 10, 2011
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it is an advance purchase so I have not picked up the movie yet so I am unable...
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Overall Rating:Store Rating: 5.0
 
Apr 4, 2011
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great!
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Overall Rating:Store Rating: 4.0
 
Apr 4, 2011
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It was difficult here in the Colorado mountains to find any place close by...
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Overall Rating:Store Rating: 5.0
 
Apr 3, 2011
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Very well.
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Overall Rating:Store Rating: 4.0
 
Apr 3, 2011
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For some odd reason, after they said they had the product ready for pickup,...
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Overall Rating:Store Rating: 5.0
 
Apr 2, 2011
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excellant as always
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Overall Rating:Store Rating: 5.0
 
Mar 31, 2011
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Best Buy was the best place to get these iPod docks. We had placed an order...
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Overall Rating:Store Rating: 1.0
 
Mar 22, 2011
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Case I ordered was advertised to fit an iPod classic, however, when it arrived,...
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Overall Rating:Store Rating: 4.0
 
Mar 22, 2011
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Outside of waiting in a long line because of the Christmas rush; My product was...
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Showing 226-240 of 8,794 surveys Page 1 ... 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 ... 100 Previous   Next