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Best Buy

Best Buy

Overall service rating:  Store Rating: 4.0
Reviewed by 9142 customers

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Showing 321-340 of 371 reviews Page 1 ... 7 8 9 10 11 12 13 14 15 16 17 18 19   Previous   Next
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Overall Rating:Store Rating: 1.0
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Worst experience ever
by ,Mar 30, 2004
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The worst online shopping I have ever experienced. Ordered the item on Sunday morning, was expecting to drop by the store the same day and get the 80GB Seagate Hard Drive. My email notification said the stores were out of stock, but the grade school drop
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Overall Rating:Store Rating: 1.0
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The worst ever on line experience
by ,Mar 30, 2004
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I placed my order on the 18th of March. It is now the 30th of March and still no item. Their customer support was rude and for most of the weekend their customer account pages were down or slowwww. Making a 9600 modem seem fast. Why do I have Broadband
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Overall Rating:Store Rating: 1.0
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Worst online retailer I've ever dealt with
by ,Mar 27, 2004
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I ordered a home theater system (Pioneer HTD-630DV) from Best Buy. Out of stock, expected delivery in 10 days. Next I get a notice that item is on backorder, expected delivery in 20 days. Then I get an email stating that backorder is about to expire,
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Overall Rating:Store Rating: 3.0
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Order fulfillment process is a bit klunky, rebates and selection are good.
by ,Mar 16, 2004
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The orders were shipped in a relatively timely fashion, but I placed two orders back to back that wound up getting shipped from the same location 24 hours apart. During the Christmas season, it may take 4+ hours for a "Store Pickup" order to receive
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Overall Rating:Store Rating: 2.0
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Be careful of the "rebates"
by ,Mar 11, 2004
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I have found Best Buy to be overall expensive compared to everyone else. I was looking to buy a DVD recorder and found the exact same model as I looked at at Best Buy for $220 less at 6ave electronics in NY. So compare prices there carefully. And their
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Overall Rating:Store Rating: 1.0
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OK if you don't need any help. So why not shop at Amazon?
by ,Feb 25, 2004
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I'll never buy this brand again. And the guy at Best Buy said it would do as claimed. It will not play MP3 CDs. That is why I bought he product! Next time I will go to a Full Service
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Overall Rating:Store Rating: 1.0
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I felt cheated!! I'll not buy again
by ,Feb 22, 2004
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I bought Amphion T-365 home theater. They gave me "extended" return policy. One month and 1 week after I purchased it, it began to fail. I went there (best buy) and they told me that the warranty didn't apply anymore for 2 day!! the "extended" return
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Overall Rating:Store Rating: 5.0
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free delivery saves time and gas money
by ,Feb 19, 2004
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Excellent shopping experience for music. Search engine works very well. Best of all free delivery. It saves time and gas
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Overall Rating:Store Rating: 3.0
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Are organizing skills used in the business world anymore?
by ,Feb 8, 2004
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Best buy.....sure, good selection....fine, but organization, are you kidding me?! Horrible organization skills and management. Wonderful way to get the best of your buck, but don't go there thinking you'll find what you want within 15 minutes, better
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Overall Rating:Store Rating: 1.0
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DON'T PURCHASE FROM BESTBUY.COM!!!
by ,Feb 1, 2004
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I ordered a Lite-On DVD recorder from bestbuy.com the day after Thanksgiving. What a deal... $199! Well, for the next two months I received emails stating that it was backordered. The last email that I received stated that my order had been
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Overall Rating:Store Rating: 2.0
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Good products, Horribly SLOW shipping time.
by ,Jan 28, 2004
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I have ordered from bestbuy.com three times now. The first order was for one item and it took quite a while to arrive. The second order was for 12 DVD's (one of their $7.99 sales). I received the order in 4 separate packages with a 8 days period of
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Overall Rating:Store Rating: 1.0
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Promotion and rebates cheating. Ignorant customer service
by ,Jan 26, 2004
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That's awful, people! Before Christmas I've bought JVC TV 27" on-line. There were 2 promotions on it - 18 months free interest financing if you apply for Best Buy card and $25 gift card mail-in rebate. "Hey,good deal!" - I thought and did that
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Overall Rating:Store Rating: 1.0
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I will never shop at Best Buy again.
by ,Jan 24, 2004
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Customer Service is the worst. Return policy is unacceptable. Do not give these people your money. Best Buy does not belong in today's economy. Go to Circuit City at least they care about customers.
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Overall Rating:Store Rating: 1.0
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Avoid bestbuy.com
by ,Jan 18, 2004
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Ordered notebook memory online (Kingston with rebate). They sent me desktop memory instead. Then ordered it for in-store pickup. They gave me desktop memory again, even though the Best Buy clerk doing the return verified that the item description was
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Overall Rating:Store Rating: 5.0
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I find Best Buy will deliver
by ,Jan 18, 2004
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I am a divorced father of a 12 year old, who resides in another state. I have been using the on Best Buy on line ordering system for the last 3 years for birthdays, and Christmas gifts. Finding they have always come through without a service issue once.
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Overall Rating:Store Rating: 1.0
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Uninformed and Dishonest
by ,Jan 18, 2004
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My wife and I purchased a second home computer. We went to Best Buy because we wanted information on home networking and connection sharing. The Best Buy representative insisted MSN supports home networks, allowing both computers to be on-line at the
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Overall Rating:Store Rating: 1.0
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It was my first and last.
by ,Jan 12, 2004
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Shades of Bait and Switch ??? I placed an order for a television, received an order confirmation at 2:21 pm and a order cancellation at 3:38 pm of the same day. The reason for the cancellation: my information could not be verified. I called Best Buy
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Overall Rating:Store Rating: 1.0
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I will never use their click or brick stores again
by ,Jan 10, 2004
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Best Buy is the bottom of the online barrel. Their customer service is horrible. They have continuous system problems that show prices that are not true. I've had 5 orders canceled 3 days later because of "system problems". They claim it is their policy
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Overall Rating:Store Rating: 1.0
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DO NOT buy anything from Best Buy!!! READ THIS!
by ,Jan 10, 2004
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We bought an "open-box" HP Notebook computer from Best Buy, which came with the full Best Buy warranty. It was missing the manual and HP restore disk, but that wasn't a big deal. When we got it home, we began using it and found that, to use the
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Overall Rating:Store Rating: 1.0
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Best Buy has WORST Customer Service on Earth!!
by ,Jan 7, 2004
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I shop at both Best Buy and its online store (Bestbuy.com) before settling on a emachines notebook. The process and selection were good and the price was great when you account for the rebates. My problem came when I tried to exchange my new
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Showing 321-340 of 371 reviews Page 1 ... 7 8 9 10 11 12 13 14 15 16 17 18 19 Previous   Next

Read Surveys Where do surveys come from?
Showing 241-255 of 8,794 surveys Page 1 ... 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 ... 100   Previous   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Mar 20, 2011
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Alway a pleasure
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Overall Rating:Store Rating: 4.0
 
Mar 18, 2011
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quick and easy
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Overall Rating:Store Rating: 5.0
 
Mar 16, 2011
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I shopped online, no problems.
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Overall Rating:Store Rating: 2.0
 
Mar 15, 2011
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had trouble with the free 5 gift card had to call and get it straight.
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Overall Rating:Store Rating: 4.0
 
Mar 14, 2011
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shipped via usps, parcel post, and not yet recieved. The problem is a delivery...
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Overall Rating:Store Rating: 2.0
 
Mar 13, 2011
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My main complaint was the service I recieved at the store. A total time of over...
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Overall Rating:Store Rating: 5.0
 
Mar 9, 2011
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It was great. I got daily updates about my purchase and the ship to store...
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Overall Rating:Store Rating: 5.0
 
Mar 9, 2011
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Easy internet order, easy and quick
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Overall Rating:Store Rating: 3.0
 
Mar 8, 2011
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Item was not received due to a lack of information in the address. I have...
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Overall Rating:Store Rating: 5.0
 
Mar 7, 2011
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There is excellent communication between merchant and buyer and I received my...
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Overall Rating:Store Rating: 3.0
 
Mar 7, 2011
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Pre-Ordered item, received email on appropriate day for pick up in the store...
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Overall Rating:Store Rating: 5.0
 
Mar 7, 2011
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Great experience. The item would not sync with my iPhone4 or old G1 so I called...
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Overall Rating:Store Rating: 5.0
 
Mar 6, 2011
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Excellent service!
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Overall Rating:Store Rating: 5.0
 
Mar 6, 2011
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was easy to shop on line
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Overall Rating:Store Rating: 4.0
 
Mar 5, 2011
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Pretty easy process. Quick shipping from them. Overall, pleased with the...
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Showing 241-255 of 8,794 surveys Page 1 ... 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 ... 100 Previous   Next